QMS250i
elaborate branch reporting or corporate statistical reporting.
Advanced Queue Management System
QMS250i is an advanced queue management system incorporating new embedded system technologies. Its powerful queue engine handles all requirements both straightforward and complex ones of customer queues at service counters or service rooms. Data are captured and stored in flash memories making QMS250i a better fault tolerant system. Wireless technology is used to minimize cabling requirement a desirable feature especially for existing sites where additional cabling is difficult.
Reports are generated on the ticket printer whenever required or at the end of a session. Queue data and system log may be transferred to a PC for further analysis,
QMS250i features a web server making the system accessible not only to supervisors and managers at a branch, but also to authorized personnel at headquarters or other remote Internet sites.
WAN/Internet
Gateway / Firewall Supervisor Terminal PC Ethernet LAN
Queue Processor with Printer RS485 LAN Counter Displays
Ticket Printer
Voice Module
Main Display
Counter Terminals
Main Features
Embedded system design with integrated ticket printer Web based technology Multiple services Configurable counter services Primary & secondary services Programmable session time Daily and monthly reports Branch report generator & corporate report generator Supervisor terminal PC Fast thermal ticket printer (200 mm/s) Low running cost with non-proprietary thermal paper that supports multi-part tickets Sophisticated counter terminals 7-segment & dot-matrix counter and main displays supporting multiple languages Voice module with MP3 quality for announcement Modular & scalable design Automatic recall of stored numbers Battery backup for real time clock and queue data Transfer ticket to other service or counter Queue functions:NEXT, CALL, TRANSFER, STORE, RECALL, DONE, USER ID, CHIME, ALERTS, PROGRAMMABLE FUNCTIONS
QMS250i Technical Specifications
Queue Processor
Controller Display Memory Data Interface Real Time Clock Microcontroller with embedded web server 1 line, 16-character, 5x7 dot matrix LCD 512 KB Flash, 512 KB SRAM (battery backup) 10 Base-T Ethernet and RS485 (surge protected) Integrated, CR2032 lithium battery
Ticket Printer
QMS250i Components
QP250 Queue Processor with Printer TP400 Thermal Ticket Printer (additional) CT250 Counter Terminal CD423/440 Counter Display SCD423/440 Shared Counter Display RCD423/440 Remote Counter Display RCDM425/440 Remote Counter Display Matrix MD1423/2423/3423 Main Display MD1440/2440/3440 Main Display AD1425/2425/3425 Advanced Display AD1440/2440/3440 Advanced Display VM400 Voice Module RD100 Recall Display PS8/16 Power Supply Hub Report Manager Software Supervisor Terminal PC WT24 Wireless Transceiver
Model Type Service Buttons Ticket Format Thermal Paper Paper Loading Paper Roll Print Speed Auto Cutter Life Print Head Life
TP400 Line thermal printer with auto cutter and paper end detector Up to 10 Large number font, variable length, multi-language, programmable logo, multi-line messages and 2-part option 80 mm width, low cost, non-proprietary, 2-colour (optional) Drop-in style 103 mm (max.) 200 mm/s 1.2 million cuts Wear resistance of 150 km or pulse resistance of 1.5 x 108 pulses
Counter Terminal
Display Keys Data Interface Display Port 1 line, 16-character, 5x7 dot matrix LCD Numeric (0 9) and 19 function keys RS485 (surge protected) Yes
Counter Displays
Types Models 7-segment LED, 4-digit 2.3 LED CD423, RCD423, SCD423 4.0 LED CD440, RCD440, SCD440 Languages Chime Data Interface N.A. Integrated, electronic type RS485 (surge protected) Dot-matrix LED, 16x64 dots 2.5 LED RCDM425 4.7 LED RCDM440 English, Chinese, Arabic, Farsi
Main Displays
Types Models 7-segment LED 2.3 LED MD1423, MD2423, MD3423 4.0 LED MD1440, MD2440, MD3440 Text Messages Languages Chime Data Interface No N.A. Integrated, electronic type RS485 (surge protected) Dot-matrix LED, 16x128 dots 2.5 LED AD1425, AD2425, AD3425 4.7 LED AD1440, AD2440, AD3440 Yes English, Chinese, Vietnamese, Arabic, Farsi
Voice Module
Model Types Peak Output Power Languages Data Interface VM400 WAV, MP3 2 X 10 W, 8 Ohm speakers Malay, English, Chinese, Vietnamese, Arabic, Farsi RS485 (surge protected)
Power Supply Hubs
Models Type Ratings Ports Surge Protection Input Voltage PS8 Switching power supply 12 V/2.5 A 8 x RJ45 sockets Yes AC 100 V or 240 V 12 V/8.5 A 16 x RJ45 sockets PS16
Supervisor Terminal PC
Gateway / Firewall
WAN/Internet LAN
G
BR-QMS250i-TS-006
QMS250i System
QMS250i System
General Microsystems Sdn. Bhd. (78327-H)
9-13, Jalan USJ 7/3B, 47610 UEP Subang Jaya, Selangor, MALAYSIA. Tel: +603 5634 6886 Fax: +603 5634 7245 Email:
[email protected]Reg. No.: 601170
Copyright 2005 General Microsystems Sdn Bhd. All Rights Reserved.