By: Prof.

Amit Kumar

Industrial Relations ( The Background)

craftsman & his co-workers

The relations were personal, contacts

were close, disputes were settled amicably

Industrial Relations
Change in the relations between management &

workers.

As the years rolled by, this relationship turned

into a complex problem.

The introduction of limited liability system of

investment distinguished the owner of the companys capital, its management & its workers.

Industrial Relations
The personal relations came to a virtual end in

modern industry as a result of dynamism in economic relationship.

gave place to an improved version of the same thing called employer-employee relations commonly known as Industrial Relations.

Origins of Industrial Relations

relationship Serfs were bound to the service of the lord or landowner and remained attached to them If the ownership of the land changed the serfs were transferred to the new owner The serfs worked part of the week for the lord and part of the week for themselves

Origins of IR
In return they received the protection of the

land lord

The serfs were not slaves in that they were not

owned by the lord and they had freedom of movement

However their economic freedoms were often

limited and they were bound to the land lord economically

Origins of IR
Under there also existed the master

craftsman, who worked independently and created useful items For example: furniture, ox wagons, boats, and this was sold on the market Two predominant forms of work under feudalism:
Agriculture/serfdom, craftsman/independent

labourer

Under feudalism there was no industrial relations

Origins of IR
The change from feudalism to capitalism saw the

emergence of industrial relations as a discipline. To understand the emergence of industrial relations we have to understand the evolution of work under capitalism. The change from feudalism to capitalism was marked by the industrial revolution.

Origins of IR
This process began in the 14th & 15th century in

Britain. The full impact of this was felt in the middle of the 18th and the 19th century. Craft work and agricultural work the major form of production. Relationship was between landowner and tenants and between craftsman and apprentice.

Origins of IR
Industrial revolution changed the nature of

work, forms of work organisation and nature of production. The first stage of the reorganisation of production was bringing together many craftsman under one roof. This is referred to as the stage of cooperation. The craftsman, for various reasons, were deprived of their tools and brought together by the factory owner under one roof.

Origins of IR
The next stage was the stage of manufacture

This is when work tasks are broken down or fragmentised and division of labour is introduced. (E.G. Making a chair) The factory owners attempt to increase productivity by removing some of the skills of the craft work by breaking down work into simpler steps
This process is called deskilling

Origins of IR
The craftsman is still in charge of the work

and has skill but his skill is being eroded and simplified. The artisan is now being transformed into a worker and this changes the social relation between the factory owner and the worker. Two processes begin to take place at this stage: The first is de-qualification where the skills of the artisan is broken down.

Origins of IR
This takes away control of the work from the

worker. The second is hyper-qualification of a few individuals who in turn are in charge of systematically fragmentizing the work of the masses. They are also involved in adapting the tools of the trade to a narrow focus so as to increase efficiency.

Origins of IR
Craft workers and their apprentice were placed

under a single roof. This was the formation of the factory. Skilled work was slowly broken down. We enter the world of mass production.

Origins of IR
Society now becomes divided between the

working class on the one hand and owners and managers on the other hand. Human beings now have to sell their labour power in order to survive wage labour. We now enter the era of mass employment and also soon mass unemployment.

Origins

of IR

In the area of work we find new patterns of work

organisations emerging.

Emergence of the assembly line and dull

repetitive work.

1914 Henry Ford introduced the assembly line

(via conveyer belts).

Origins of IR
Ford fixed the worker at one place

and made the object of work (or product) flow. This meant more control over the labour of a worker. This also allowed for control over the rate with which work was produced (productivity).

Origins of IR
We also see the emergence of Taylorism or

scientific management. What Taylor did was measure the amount of work done by a worker in a given period of time. His aim was to scientifically determine the best way of performing a task.

Origins of IR
Taylor attempted to do two things:

Increase the amount of work within a specific

period productivity. Simplify work by breaking it down into simpler part deskilling. In order to achieve his tasks Taylor conducted a series of time and motion studies.

Origins of IR
The aim of Taylor was to fragment work down to its most basic motion. His experiments lasted over 26 years. Taylors work need to be understood within the context of the great depression, mass unemployment, falling profitability and social upheaval.

Origins of IR
Reaction to Taylors work came in the

form of the Human Relations Movement. Taylor was criticised for being overrational and dehumanising. Between 1927 1932 a series of experiments were conducted at the Hawthorne Works of the Western Electric Company in Chicago.

Origins of IR
What these experiments established was that

work conditions and monetary incentives did not have a direct relation to output and behaviour.
What it found instead was that informal work

organisation and work groups had an effect on output and behaviour.

Origins of IR
Elton Mayo who conducted the experiments

argued that the worker should be seen as a human and social being.
This gave rise to the Human Relations school.
Mayo used the Hawthorn experiments to

argue that social disorder and conflict rose from the breakdown of established society

Origins of IR
He promoted the idea of training managers and

administrators in social skills that would allow for the maintenance of spontaneous co-operation in industry. This was the beginning of the Human Relations School (HRS). The HRS was criticised for misunderstanding the causes and nature of industrial conflict.

Origins of IR
The HRS was also criticised for

ignoring trade unions and industrial relations. It was out of the criticism of Mayo and his HRS that studies into industrial relations grew.

Definition
Industrial Relations refers to all types of relations

that exist in an industrial enterprise, and they are constituted by employer & employees.

It denotes all types of intra-group relations within

and inter-group relations between these constituent group. By Edwin Flippo

Definition
Industrial Relations, includes

.. individual relations and joint consultations between employers and work people .. at the place of work, collective relations between employers and their organisations and the trade unions and the part played by the State in regulating these relations. J H Richardson 1954

Definition

Industrial Relations refer to the

multilateral relations between employees,employers and government. Jucius in Personnel Management

Industrial Relations
These relations can be
Formal Informal and mixed

Industrial Relations
Formal Relations :

- established among individual an an industry by the rules & regulations of the enterprise. - Formal relations are functional and are determined by the hierarchical order. ( supervisor & worker relationship)

Industrial Relations
Informal relations:

- The Personal & individualized relations among the members of the management & employers are called informal relations. ( Between two workers)

Industrial Relations
Mixed Relations

- neither formal nor informal - established between two persons in the course of the performance of their professional duties. - partly personal, partly functional ( mutual adjustment for relieving each pother for tea etc.) sense of belonging

Determinants of Industrial

Relations
Interpersonal Relations Attitudes Job satisfaction Employees Opinion Labour Turnover Industrial Absenteeism Strikes & Lockouts Worker Participation Grievances

Industrial Relations Machinery