BSNL
Uploaded by
Saurabh GBSNL
Uploaded by
Saurabh GBSNL
BIBLIOGRAPHY
• www.bsnl.co.in
• www.cellone.co.in
• www.bharatsancharnigam.com
• www.wikipedia.com
• www.google.co.in
Contents
• Introduction to BSNL
• BSNL at a Glance
• The Total Manpower Strength of
BSNL
• Certifications
• BSNL - A Blue-chip
• Vision
• Mission
• BSNL SERVICES
• SOCIAL COMMITMENT
Contd..
• Technology: GSM vs. CDMA
• The leading cellular service
providers
• GSM / GPRS NETWORK
EXPANSION
• SWOT ANALYSIS
• Conclusion.
Introduction to BSNL
BSNL was set up by the Government
of India to upgrade the quality of
telecom services, expand the
telecom network, introduce new
services and to raise revenue for
telecom development needs of
India’s key metros – Delhi, the
political capital and Mumbai, the
business capital of India. In the past
19 years, the company has taken
rapid strides to emerge as India’s
leading and one of Asia’s largest
telecom operating companies.
Besides having a strong financial
BSNL at a Glance
• Shareholding Pattern
• The Govt. of India currently holds
56.25% stake in the company.
Coverage
Almost whole of the nation.
The company has also received the
“Navratna” status
Detailed Pattern
The Total Manpower
Strength of BSNL
Year Group A Group B Group C Group D Total Daily Rated
manpower Mazdoors
1999-2000 1045 5978 34814 19071 60908 196
2000-01 1065 5862 35222 18409 60558 188
2001-02 1083 5967 33943 16534 57527 100
2002-03 1128 6429 33901 16526 57984 88
2003-04 1083 6042 33083 15552 55760 82
Certifications
• BSNL adds one more feather to its cap. Centre
for Excellence in Telecom Technology &
Management (CETTM) has been awarded with
the ISO 9001: 2000 Certification for providing
training in the field of Telecom Technology &
Management.
• BSNL's Centre for Excellence in Telecom
Technology and Management received ISO
9001-2000 certification on 4th July, 2005. This
quality certification is the first step in
developing CETTM as a world class training
centre."
• BSNL with a market share of about 13% of the
National Telecom Network has a customer base
of about 4.98 million lines at the end of 2002-
03.
BSNL - A Blue-chip
• Some of the factors that contribute towards
making BSNL a blue-chip company are:
• Company providing vital infrastructure.
• Sustained growth.
• Increasing demand in a fast developing
economy.
• Cost reduction due to induction of new
technologies and computerization.
• Tremendous resources and asset base.
• Very high potential for value.
• Exciting developments in new services
everyday.
•
Vision
• Become a total solution provider company
and to provide world class telecom services
at affordable prices.
• Become a global telecom company and to
find a place in the ‘Fortune 500’ companies.
• Enter into and expand new services viz.
Long distance, Cellular mobile, W-CDMA,
Internet / Broadband and ‘IN’ – services and
development of telecom software.
• Become the largest provider of private
networks and leased lines.
• Venture into other areas in India and abroad
on the strength of our core competency.
Mission
• To remain market leader in
providing world class Telecom
and IT related services at
affordable prices and to become
a global player.
Corporate office
BSNL SERVICES
• BSNL LANDLINE
• PHONE PLUS SERVICE
• NEW TELEPHONE CONNECTION
• PERMANENT CONNECTION
• CONCESSION IN RENTALS
• SHIFT OF TELEPHONE
• TRANSFER OF TELEPHONE
• TELEPHONE TARIFF
• BSNL MOBILE
• POSTPAID
• PREPAID
• UNIFIED MESSAGING
• GPRS/WAP/MMS
• DEMOs
• TARIFF
• SMS & BULK SMS
Cond…
• BSNL WLL
• INTERNET SERVICES
• NETWORK
• BROADBAND
• TYPES OF ACCESS
• WI-FI
• CO-LOCATION SERVICE
• BSNL WEB HOSTING
• INTERNET TARIFF
• DIAL UP INTERNET
• SMS& BULK SMS
• BSNL BROADBAND
• REGISTER ONLINE
• TARIFF
• FAQ
• CHECK USAGE
• BSNL MANAGED NETWORK SERVICES
• BSNL MPLS-VPN
• ISDN
Contd…
• LEASED LINE
• LEASED LINE
• TARIFF
• INTELLIGENT NETWORK
• FREE PHONE SERVICE
• PREMIUM RATE SERVICE
• INDIA TELEPHONE CARD
• VIRTUAL PRIVATE NETWORK (VPN)
• VOICE VPN
• UNIVERSAL NUMBER
• UNIVERSAL PERSONAL NUMBER
• RABMN
• INMARSAT
• KU-BAND
• TRANSPONDER
•
SOCIAL COMMITMENT
• Encourage development of
telecommunication facilities in
remote, hilly and tribal areas of the
country;
• Transform in a time bound manner,
the telecommunications sector to a
greater competitive environment in
both urban and rural areas providing
equal opportunities and level playing
field for all players;
Cellular Service Providers
• As on Apr 2007 India has 167 million
mobile phone subscribers. Out of this
125 million are GSM users and 41
million CDMA users.
• BSNL, Bharti Airtel, Hutch, Idea,
Aircel, Spice and MTL are the main
GSM providers in India. Reliance
Communications and Tata Indicom
are the main CDMA providers in
India.
Technology: GSM vs. CDMA
• GSM (Global System for Mobile
Communications) originated in Europe
in 1990. The GSM Association is an
international organization founded in
1987, dedicated to developing,
providing and overseeing the worldwide
wireless standard of GSM.
• While CDMA (Code Division Multiple
Access) is a proprietary standard
designed by Qualcomm Inc in United
States and has been the dominant
network standard for North America
and parts of Asia. It became an
international standard in 1995.
The leading cellular service
providers
Service Provider No. of CDMA Subscribers No. of GSM Subscribers
Reliance 2.75 crores 38.76 lakhs
Tata 1.07 crores
Airtel 3.37 crores
MTNL 24.98 lakhs
BSNL 2.44 crores
Hutch 2.44 crores
Idea 1.3 crores
Spice 25.56 lakhs
BPL 10.62 lakhs
Aircel 48 lakhs
Revenue and growth
• The total revenue in the telecom
service sector was Rs. 86,720 crore
in 2005-06 as against Rs. 71, 674
crore in 2004-2005, registering a
growth of 21%. The total investment
in the telecom services sector
reached Rs. 200,660 crore in 2005-
06, up from Rs. 178,831 crore in the
previous fiscal.
GSM / GPRS NETWORK
EXPANSION
• Bharat Sanchar Nigam Ltd (BSNL) is one of the
largest telecommunications companies in India
covering both mobile communications and fixed
infrastructure. The company was formed in
October 2000 when the Indian Government
Department of Telecom Operations was floated as
a company. The success of the company shows in
that it has over 38 million fixed line subscribers,
6.9 million GSM / GPRS subscribers and 1 million
CDMA subscribers.
The company's Cell One network (GSM/GPRS) was
launched in late 2002 and within six months had
attracted 2.4 million subscribers. BSNL then
decided to halt further network capacity
expansion, as it believed it could not sustain the
rate of growth. Subscriber numbers did not fall
SWOT ANALYSIS
• STRENGHTS
• It has a competitive pricing policy.
• BSNL provides continuous training, career advancement
opportunities and a self-motivated work environment to its
employees.
• BSNL has a corporate culture of mutual respect and is an
excellent service provider.
• BSNL maintains solid partnerships with its customers.
•
• WEAKNESSES:
• Although it is investing too much in R&D but its marketing
skills are below average.
• Although it is growing very fast but at the same time it is
losing its customers as well because the competitors are
chasing close behind.
Contd…
• OPPORTUNITIES:
• It can retain its customers by improving its marketing
skills.
• It can establish a world-wide knowledge-broadcast
system via the Internet.
• The Group can strengthen and expedite research and
development in order to deliver products of top
international standards.
• THREATS:
• External factors like political instability and economic
instability which are affecting the business
environments.
• The other threat can be the market saturation in terms
of business opportunities available in the conventional
telecom business.
•
Conclusion:
• India is huge market and none of
service providers can dare to ignore
its potential. That’s why Indian
mobile service provider industry is
growing leap and bounce for the last
decade. This journey of 1 million to
50 million will keep it pace until each
citizen in India will have his own
mobile. Industry has many phases in
its growth. Now mobile doesn’t mean
a only a medium of communication.