INTERNET BANKING
BRANCH INTERFACE
Branch Login
http://192.168.25.52
What is PPK?
PPK stands for Pre Printed Kit
It contains user ID, Password and Instructions for
usage
One Packet contains 100 PPKs (Sr.No. 00-99)
PPK no. is of 10 digits (Packet no.(5)+Circle code
(2) +Sr.no.(2)+Check digit (1))
ENABLE THE CUSTOMER
FOR INB IN CBS
ENABLING CUSTOMER FOR
INB
Access Channels INB (O2) & PP kit -Mode of delivery
INPUT PPK NUMBER
POSTING RESTRICTIONS-Account level
Posting Restrictions to be removed.
REMOVAL OF RESTRICTIONS
To remove restrictions
Type 0 instead of 1.
Enable INB Channel link in CBS
CUSTOMER LOGIN
www.onlinesbi.com
Customer Interface: www.onlinesbi.com
www.onlinesbi.com
Login Page
Change Username
Username should contain Min 3 - Max 20 Characters
May be Combination of Alphabets (A-Z), Numbers (0-9)
Change Login Password
Password should contain Min 8 - Max 20 Characters
Combination of Alphabets (A-Z), Numbers (0-9), Special
Character (@,*,#,?,.)
Create Profile Password(Lending Page)
Key in Mobile No. in First Login (Does not require Branch approval)
MOBILE REGISTRATION
Mandatory for Third Party Creation AND
money transfers to Third parties
Request for Change of Mobile No. to be
carried out in Customer Profile and letter with
reference number to be submitted to the
branch
INB OFFICER IN THE BRANCH
INTERFACE
Select Issue Kit
Key in a Fresh PP Kit number
Customer can login with previous
Username and Password in the New PPK
Resetting of Profile Password
Profile Password will be reset here at
INB officer level and customer will be
asked to create new profile password on
his next login
REFERENCE NUMBER
New addition or Change in Mobile Number requires Branch approva
Manual Intervention Transaction
It is directly under the supervision of DMD &
GE (NBG)
CMC members are getting position of MIT
through SMS & email on daily basis from
Corporate Centre
Vigorous follow-up is being required for
requests pending for more than 5 days
Manual Intervention Transaction
For Branches
In CBS branches there is no alert message for
incoming transactions/request. Branch has to check
for unprocessed transaction at regular intervals and
process the request/transaction as required.
Menu navigation is as follows: other delivery
channel/internet
banking/manual
intervention
transaction
Manual Intervention Transaction
For Branches
Branches have to process request received
through INB manually.
Manual intervention transaction
Pending Requests
Processing DD request
Only after Processing this request from the
above menu it will be eliminated from the
outstanding requests
After Printing and Transmitting Draft
details Mark off this entry from
Manual Intervention Transaction
Marking Off Process
Go to Other Delivery Channel->Internet Banking->Manual Intervention
Transaction
Controllers Can see all the pending requests
from the following link in SBI Times
Useful Links->INB Support Site
or
http://10.0.11.108
Announcement section
Policy Guidelines 2011-12
Increase in number of users through sustained
campaigns.
Tie-up with educational institutions/companies
offering tailor made online solutions for their
employees.
Conducting workshops for Corporates to increase
usage of Internet Banking.
Popularizing and marketing of the product ICollect .
Target -50% of transactions through alternate
channels by March 2012
There are 2 reasons for following msg while trying to open new deposit account
"UNABLE TO SET THE MODE OF OPERATION FOR YOUR eRD/e TERM
DEPOSIT A/C. PLEASE CONTACT YOUR BRANCH".
Once you receive this complaint, kindly check at Core end whether MOP is set
or not(Using F7).
If it is not set then please set the MOP. If MOP is already set , then it may be
the case of "Account Stopped"
So, for updating Customer ID details (Screen 67050 / 67100) Check whether the
customer has sufficient points. Go to SCR:067050 CIF: Amend Customer ID Details ,
Choose option 4 and 'Transmit' . This will take you to screen 67100. If customer has
satisfactory points as per KYC norms then Enter 'A' in last column in each row, then
transmit. This will update the id_points_ind to 1 and customer can open e RD/e-TDR
online.
If the issue persists please raise a service desk request in core area.
RINB Campaign SANKALP has been launched to increase number
of retail INB users and transactions. The campaign envisages awarding
of prizes right from the Desk level staff/officer at Branches to the Chief
General Manager of Circle. Please refer e-Circular letter No. NBG/NBGINB-INB/1/2011-12 dated 19.07.2011 for details of the campaign.
Charges on Intra Branch Fund Transfer have been waived up to
31.03.2012.
A simplified and single user Corporate Internet Banking facility
Saral has been introduced to cater to the need of the small SME
customers.
A simplified INB role holding model has been introduced to facilitate
small branches with less than three officers to extend CINB facility to
corporate customers.
Attractive Transfer Price Mechanism ( Rs.250/- for new retail internet
banking registration with activation and Rs.500/- for new corporate
internet banking registration with activation) has been implemented to
encourage the Branches to drive internet banking.
Our Bank had introduced Internet Banking in 2001-02 and since then the
services offered on this channel have been progressively extended to
reduce transaction costs and footfalls at the Branches.
Till August, 11, we have registered 66.93 lacs Retail Customers and 4.25
lacs Corporate Customers for Internet Banking. At present, the share of
INB is 11% of the total transactions (financial and enquiry) in CBS. A
number of measures have been taken to increase number of INB users
and transactions.
There is enormous potential to get our new as well as existing customers
to the internet banking platform. Let us make things happen in the
internet banking space.
THANK YOU
