Solution Overview
Objectives
Understand the components that comprise
RADCOMs solution.
Understand RADCOM Applications
Dec-14
Key Features & Benefits
Know what your network is doing
(characterize the network)
Provides the entire user experience
(extract accurate network performance/reliability and service
delivery metrics across multiple dimensions by element,
procedure, time period, direction, outcome)
Break it down by Network Element
Know which elements are performing better or worst
Drill-down capability
(proactive approach -- powerful combination of statistical
analysis to guide drill down efforts)
Historical data
Fills a void of existing tools
Know which part of the puzzle is breaking down
Detect service variance immediately by looking at the whole data
3
Dec-14
Who Needs it ?
Internal Customers
Troubleshooting
Network/Data Engineering
System Performance
Customer Care
Network Operations
Marketing
Area Planning
Executives
Subscriber
Services
Network
Proactive & reactive
Trending
Network design, capacity
Network health
Service usage
Customer experience
Services usage
Handsets quality
Alarms
Dec-14
Monitored Links
Dec-14
Component Description
RADCOMs solution involves several
components, however the most important aspect
of the solution involves:
Performer Servers the hardware appliance that
collects the various records for QManager.
QManager which is an Oracle database.
QConsole an application for database
management.
Cognos business intelligent software for collecting
data from multiple sources & reporting.
QExpert- Cognos-based Web console.
Session View an expert application that isolates
anomalies quickly and efficiently.
6
Dec-14
General Architecture
QExpert (HTTP)
QExpert
QConsole
QManager
Session
View
CDRs
(Oracle)
Probes
Trace
Files
Dec-14
The RADCOM Solution
QExpert (HTTP)
Detailed
Database
Aggregated
Cognos
Database
QConsole
Performer
Client
QManager
Real-time Performer
CDRs
(Oracle)
CDR Performers
Dec-14
Database
Process then store applications
NOT store then process
Load sharing via hardware based line speed
analyzers
Contains the CDRs
CDRs describe the data
CDR describes an FTP flow or an SMTP connection
Dec-14
Generated CDRs along Session Timeline
10
Dec-14
QExpert Key Functions
Canned reports
Library of Built-in reports
User Configurable
Scheduled report
Recurrent reports
Send output by email
API
Customized Workspace
Drill down from the report
Exporting
11
Dec-14
Portals
You will hear the term
portals used frequently
with QExpert.
A portal is essentially a
tab on the top of your
screen.
12
Dec-14
Query Studio
While RADCOM has written over 100 reports for
you, you still have the ability to write your own
ad hoc reports.
There are two ways to write reports.
Report Studio
Query Studio
A couple of you will have access to Report
Studio, which is the more powerful of the two
tools.
All of you have access to Query Studio, which
well cover later in the class.
13
Dec-14
Log on Page
14
Dec-14
Initial Screen
15
Dec-14
QExpert Screen
16
Dec-14
Applications
17
Executive Reports
Subscriber Troubleshooting
QTrace
QiCare
Iu/Mobility Standard Reports
Iu/Mobility Dashboard
Gn/Gi Standard Reports
QCell
Region reports Iu
Region reports Data
QRoam
QVIP
Handset Analysis
Website Analysis
QAlarm
Route Analysis
Dec-14
