Gender Differences in Communication
Men and Women have communicated differently since ages.
These differences create communication problems that
weaken productivity and interpersonal communication
within organizations.
Such differences are caused by linguistic styles used by both
genders.
What is Linguistic Style?
Linguistic style refers to a persons characteristic speaking pattern.
It includes:
Directness or indirectness
Pacing and pausing
Word choice
Use of elements such as jokes
Figures of speech
Stories
Questions and apologies
Why do Linguistic Styles Vary between
Women and Men?
Researchers believe that interpersonal differences between
women and men are due to:
Nature
Inherited Biological Differences
vs
Nurture
Females and males learn ways
of speaking
Communication Differences between Men
and Women
Men
Women
Less likely to ask for information in a
public situation that would reveal their
lack of knowledge
Ask more for information and directions
in a public situation
More like to downplay their doubts
during decision making
More likely to downplay their certainty
during decision making
Avoid apologies as sign of weakness
Apologize even when they have done
nothing
Ignore blame and place it elsewhere
Accept blame as a way of smoothing
awkward situations
Give criticism directly
Temper criticism with positive buffers
Communication Differences between Men
and Women
Men
Women
Avoid thanks altogether as a sign of
weakness
Insert unnecessary thank-yous in
conversations
Perceive questions to be a sign of
incompetence and lack of confidence
Ask what do you think? to build
consensus
Give directions clearly to avoid
manipulation and confusion
Give directions in indirect ways
Take ideas stated by women as claim
them as their own
Allow this usurpation of ideas by men
without protest
Louder voice volume to attract attention
and maintain control
Softer voice volume to encourage
persuasion and approval
Source: D M Smith, Women at Work: Leadership for Next Century
Improving Communication Between
Genders
Suggestion 1
Women and men should learn to Genderflex.
Genderflex is defined as using temporarily the
communication behaviors typical of other gender to
increase the influence.
Suggestion 2
Everyone needs to become aware of how linguistic styles
work and how they influence our perceptions and
judgments.
Remember that knowledge of linguistic styles helps to
ensure that people with valuable insights or ideas get
heard.
Conclusion
Consider the organizational strengths and limitations of
ones linguistic style and modify it accordingly.
Communication between genders
can be improved by remembering
that women and men have different
ways of saying the same thing.