LEADERSHIP AND ORGANIZATION
MANAGEMENT
INTRODUCTION
Introduction
• Definition of Leadership
• Definition of Organization Management
Leadership
• Attributes of a Leader
• Being a Leader
Organization Management
LEADERSHIP
• Leadership, according to Peter DeLisle, is the ability to
influence others, with or without authority.
Leadership is a direct function of three elements of
interpersonal effectiveness
• Awareness
• Ability
• Commitment
Interpersonal Effectiveness
Interpersonal effectiveness is the capability of an individual
to do this, influence others, competently.
Leadership is a direct function of three elements of
interpersonal effectiveness
• Awareness
• Ability
• Commitment
• Awareness
Awareness is a state of consciousness.
It is the ability to recognize yourself, others, events and situations
in real time.
It is the ability to assess the impact of actions on situations and
others, and be critically self-reflective.
It is a development process that is a function of experience,
communication, self discovery and feedback.
• Ability
Ability to learn and understand technical issues is the basis of our
careers.
Ability to lead is a function of influence:
Ability to communicate
Ability to resolve conflicts
Ability to solve problems and make decisions
As a member of a team, we influence others in a collaborative effort
to find better ideas or solve problems.
• Commitment
For leaders, the “one thing” that leads to maturity is the fully
aware recognition that one’s decisions make a difference,
both positively and negatively, in the lives of others, and
that any attempt to solve a problem might have a decided
negative impact on some, while helping others.
Attributes of a Leader
• Guiding vision: Effective leaders know what they want to
do, and have the strength of character to pursue their
objectives in the face of opposition and in spite of failures.
The effective leader establishes achievable goals.
• Passion: Effective leaders believe passionately in their
goals. They have a positive outlook on who they are, and
they love what they do. Their passion for life is a guiding
star for others to follow, because they radiate promise!
• Integrity: Because they know who they are, effective
leaders are also aware of their weaknesses. They only
make promises they can follow through on.
• Honesty: Leaders convey an aura of honesty in both their
professional and their personal lives.
• Trust: Effective leaders earn the trust of their followers
and act on behalf of their followers.
• Curiosity: Leaders are learners. They wonder about every
aspect of their charge. They find out what they need to
know in order to pursue their goals.
• Risk: Effective leaders take calculated risks when
necessary to achieve their objectives. If a mistake is
made, the effective leader will learn from the mistake and
use it as an opportunity to explore other avenues.
• Dedication: The effective leader is dedicated to his or her
charge, and will work assiduously on behalf of those
following. The leader gives himself or herself entirely to
the task when it is necessary.
• Charisma: This may be the one attribute that is the most
difficult to cultivate. It conveys maturity, respect for your
followers, compassion, a fine sense of humor, and a love
of humanity. The result is that leaders have the capability
to motivate people to excel.
• Listening: Leaders Listen! This is the most important
attribute of all, listen to your followers.
BEING A LEADER
• If you want to get ahead, be a leader, you must assume:
– That everything that happens to you results in a
situation that is in your control
– That the attitude you convey is what you are judged on
– That what you think and do in your private life is what
you will reap in your public or corporate life
– You are what you think and believe
– If you never meet a challenge you will never find out
what you are worth
RECIPE TO BE A LEADER
• Take control of your life
• Assume responsibility for who you are
• Convey a positive and dynamic attitude in everything you
do
• Accept blame: learn from your own mistakes as well as
those of others. Take blame for everything that happens
in your unit
• Give credit wherever it is due
• Be compassionate when you review your team members'
progress or lack thereof
• Think great thoughts. Small thinking is why companies go
broke
• Turn disasters into opportunities. Turn every obstacle into
a personal triumph
• Determine your "real" goals then strive to achieve them
• When you want to tell someone something important, do it
personally
• Don’t be afraid to get your hands dirty doing what you ask
others to do. Make coffee
• Listen effectively
• Encourage teamwork and participation
• Empower team members
• Communicate effectively
• Emphasize long-term productivity
• Make sound and timely decisions
• Treat each person as an individual
• Know yourself and your team
• Protect your team
• Have vision, courage and commitment
ORGANIZATION MANAGEMENT
• Management
– Management is the ability to organize resources and coordinate
the execution of tasks necessary to reach a goal in a timely and
cost effective manner.
Leadership vs Management
• Management seeks stability & predictability
• Leadership seeks improvement through change
Leaders:
Do the right thing
Manager:
Do things right
Leadership & Management Skills
Leadership – soft skills
• Communications
• Motivation
• Stress Management
• Team Building
• Change Management
Management – hard skills
• Scheduling
• Staffing
• Activity Analysis
Managers have the following attributes , they
– Consider alternatives to design
– Estimate costs involved
– Establish risks to the organization
– Develop a schedule for the project
– Include decision steps
– Manage change in an orderly fashion
– Keep the team motivated and informed
– Review responsibilities and goals with each team player
– State clearly the basis for evaluation and where each
person fits into the organization
– Monitor progress
– Set directions; set expected achievements for each
individual within the next work period. Show the team
members where they fit in achieving unit goals.
– Perform administrative tasks
– Report to senior management
– Money and job security play a major role in
management effectiveness. They act as deficiency
motivators.
Management Functions
PLANNING ORGANIZING
MANAGER
LEADING CONTROLLING
1. PLANNING
• Define goals
• Establish strategies for achieving those goals
• Develop plans to integrate and coordinate activities
Setting goals and plans (how to achieve them)
2. ORGANIZING
• Determine
– What tasks are to be done ?
– Who is to do them ?
– How tasks are to be grouped ?
– Who reports to whom ?
– Where decisions are to be made ?
Arrange tasks and other resources to accomplish
organization’s goals
3. LEADING
• Motivate subordinates(lower positions)
• Help resolve group conflicts
• Influence individuals or teams as they work
• Select the most effective communication channel
• Deal with employee behavior issues
Hire, train, motivate(lead) people
4. CONTROLLING
• Monitor activities’ performance
• Compare actual performance with the set goals
• Evaluate activities’ performance whether things are going
as planed
• Correct any disturbance to get work back on track and
achieve the set goals
Ensure all activities are accomplished as planned
–END OF SLIDE
