We are lucky to have in our midst today a person who has earned a very impressive career in the hotel
industry. It seems
unbelievable that he once was also a young student who dreamed to finish a college in order to sustain a bright future.
This dream gave him the inspiration to do and give his best in all his endeavors as a student. He gave honor to his
parents when he finished his secondary and collegiate education as full scholar and consistent honor student.
He earned his degree in bachelor of science in business administration, major in management accounting graduated in a
state college in Bacolod City. But he preferred to join himself in hospitality industry.
Our guest speaker has been part of hotel / hospitality industry for almost 24 years, honed by experience in the academe and in the
hospitality industry where he had full exposures in hotel operations in Dubai, Which enriched his knowledge and skills in HRM &
Tourism, he rose from a simple waiter to a manager, a head of department and now he is one of the Hospitality – Master Trainer. He
also served as Human Resources – Skills Development Manager in Riyadh, Kingdom of Saudi Arabia, in a prestigious hotel in
Hashimite kingdom of Jordan.
At present, he is one of the Hospitality Business Consultant, in Bars, Coffeeshop, Restaurant and Catering here and
abroad.
He is also often invited as a, Resource Speaker or as a Guest Speaker and Trainer in 39 schools, Colleges and
Universities institutions here and abroad
My dear parents, an hour would not be enough to site all his other qualifications. Suffice it to say, we are
indeed very lucky to have him with us today.
Ladies and gentlemen, let’s welcome our Resource Speaker, Mr. Rooyen B. Ojanola!
Welcome!!!
Hygiene
and
Sanitation
Session 1
PROPER FOOD SAFETY AND HANDLING
Hygiene & Sanitation
Difference between Clean & sanitize
Clean-is to place from garbage or dirt that is visible to
human eye.
Sanitize-sanitation involves thorough cleaning along
thneb place free of bacteria & other micro-organism that
can spread disease.
Why Sanitation is Important
Cleanliness reflects our commitment to
guest
Cleanliness tells guest that we believe in high
quality
Clean surroundings help ensure that guest
keep coming (repeat patronage)
A safe and healthy environment helps attract
high quality employees
Employees take pride in a clean
bar/restaurant
Effects of improper sanitation &
hygiene
Leads to bad reputation of the Bar
Declines business prospects
Decrease sales and revenue
Low employee morale
High employee turn-over
Possibilties of food/beverage
spoilage
If staff fails to adopt FIFO method
Cross contamination
Staff working in production is ailed with
infectiuos or contagious disease
No label on food & beverage for
production & expiry
Improper sanitation
Causes for food & beverage borne
illnesses
F & B not stored in correct & prescribed
temperatures
F & B prepared to long before serving
Staff ilness
Improper hygiene
Uses of left over
Inadequate cleaning of equipment
Sources to food spoilage
Bacteria
Viruses
Parasites
Fungi
Food Borne Illnesses:
Name Nature Symptoms Time Effect Source
Salmonella Beef Nausea 8-48 hrs People
Poultry
Eggs
Un-sanitized
Food
Shigella Un-sanitized Flu 1 to 7 days Flies
Food Diarrhea People
Salads Cold
Listeroises Soil Slow growth 1 to 3 weeks Contaminated
Vegetables Headache Water
Proper required Temperature
Chilled Temperature = 2degree celcius
below
Freezing Temperature= -18degree celcius
below
Room temperature= 18-25 degree celcius
Hot Temperature= 65 degree celcius
above
Chiller Temperature= 5 degree celcius
below
Traits of Professional Food Handler
Always follows hand washing policies
Maintainn personal cleanliness
Maintain clean & appropriate uniforms
and follows dress code
Avoids unsanitary habits & actions
Maintain Good health
Reports illness
It is mandatory to wash your hands:
After using the restroom
Before returning to work after break
Periodically during your shifts
If you just have handle money
After handling aany chemical
Cleaning the bar counter
• After coughing or sneezing
After using handkerchief
After handling soiled equipment and bar
equipments
After engaging in any other activity that
may contaminate your hands
Ways to avoid cross-contamination
Never mix leftovers with fresh one
Handle ice and equipments properly
Use clean scoops or tongs to pick-up ice
Do not store any food or beverage in the ice
or refrigerator
Avoid touching the outer rim/lid of the
glasses when serving the beverages
Cleaning
Dumpster lids should remain closed
Dump cleaning cloths should be stored in
the bucket ofd sanitizing solutions
Mops should be rinsed and hung up to dry
after each use, or it could be used at once
only
Cleaning chemicals should be stored
separately
Spray bottles should be labeled
Strorage of chemicals
Proper Food Handling
Dairy products should be refrigerated e.i.
All purpose cream, butter, etc.
Fruits in the refrigerator must be covered
to prevent contamination
Danger zone 5c-65c
Nothing should be stored in ice used for
consumption
Garnishes should not be thawed at on bar
counters. The exterior will be out of
temperature
Proper Beverage Handling
The correct way to serve, is on tray
Never handle the glass where the guest’s
lips will touch
Always hold the glass at the lower third
portion (stem part)
Drinks are typically set to the guest’s right
When filling the glass with ice never use
the glass as a scoop
Glasses should be placed upside down
Types of Hazards
Biological Hazards
Physical Hazards
Chemical Hazards
Personal Notes
Never break sanitation rules
Eating and drinking inside the bar is
prohibited
When you have a cold report to work,
but do a job that does not involve
handling food and beverages
Definition
Food safety- “protection of food from anything that can harm
consumers health”.
Bacteria- “invisble life forms that live on and our bodies and
through out the world”
Formula of Cleaning:
Heat + Detergent + Physical effort
Formula of Disease:
Parasites + Chemical Pollutant
Food Contamination- Food unfit to eat/serve
because of foreign materials.
Food Spoilage-The reduction in the quality of
food.
Food Poisoning-Illnesses caused by eating
contaminated food.
HACCP- Hazard, Analysis, Critical, Control,
Point
Factors that affect Food Safety
Personal hygiene
Cross Contamination
Temperature control
Cleaning & Cleanliness
Storage & stock Rotation
Pest control
Hygiene Training
Garbage Disposal
Premises/Structure
Equipment
