Store Layout and Visual Merchandising
• Submitted To: • Submitted BY:
Dr. G.N Shrivastav Sagar Bhardwaj
Rishabh Shukla
Saurav Pun
Sharookh
Ritesh Singh
Store Design Objectives
Implement Retailer’s strategy
Build Loyalty
Increase Sales on Visits
Control Cost
LegalConsiderations
Design Trade-Offs
• stimulating impulse purchases
• making it easy to find merchandise
• making it easy tobuy products
• providing an interesting shopping experience
is determined by the customer’s shopping needs
• productively using this scarce resource for
merchandise
• giving customers adequate space in which to
shop
• Store Design Elements
• Layouts
• Signage and Graphics
• FeatureArea
• GridLayout
• Grid layout has parallel aisles
with merchandise on shelves on
both side of the aisles
• Cash registers are located at the
• entrances/exits of the stores
• Easy to locatemerchandise
• Cost-efficient
• Most supermarkets and full-line
• discount stores use the grid
layout
• Limitation
• Does not encourage customers
to explore store
• Racetrack Layout(Loop)
• Loop with a major aisle
that has access to
departments
• Draws customers
around the store
• Provide different viewing
angles and encourage
exploration, impulse
buying
• Used in department stores
• Free-FromLayout
• Fixtures and aisles
arranged asymmetrically
• Provides an intimate,
relaxing environment that
facilitates shopping and
browsing
• Category Signage
identifies types of products
and located near the goods
• Promotional Signage
relates to specific offers –
sometimes in windows
• Point-of-sale Signage
near merchandise with
prices and product
information
• Featureareas
• Areas within a store designed
to get thecustomers’ attention
• Feature areas
– Windows
– Entrances
– Freestanding displays
– End caps
– Promotional aisles
– Walls
– Dressing rooms
– Cash wraps (POP
counters, checkout
areas)
• VisualMerchandising
• Fixtures
A. Straight rack
B. Rounder (bulk fixture,
capacity fixture)
C. Four-way fixture (feature
fixture)
D. Gondolas
• VisualMerchandising
• Presentation
Techniques
• Idea-Oriented Presentation
• Item and size Presentation
• Color Organization
• Price Lining
• Vertical Merchandising
• Tonnage Merchandising
• Frontal Presentation
• Creatin an Appealing
StoreAtmosphere
Lighting
Color
Music
Scent
How Exciting Should a StoreBe?
Depends on the Customer’s
Shopping Goals
– Task-completion:
• a simple atmosphere with
slow music, dimmer
lighting, and blue/green
colors
– Fun:
• an exciting atmosphere
with fast music, bright
lightning.
Web SiteDesign
• Simplicity Matters
• Getting Around –Easy Navigation
• Let Them SeeIt
• Blend the Web Sitewith the Store
• Prioritize
Web SiteDesign
• Type of Layout
– When shopping on the Web, customer are
interested in speed, convenience, ease of
navigation, not necessarily fancy graphics
• Checkout
– Make the process clear and appear simple
– Enclose the checkout process
– Make the process navigable without
lossof information
– Reinforce trust in the checkoutprocess
THANK
YOU