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Chat Bot

Chatbots are computer programs that simulate human conversation through artificial intelligence. The first chatbot, called ELIZA, was developed by MIT professor Joseph Weizenbaum in the 1960s. While chatbots aim to simulate human behavior in conversations, they remain unable to pass the Turing test and adequately converse like humans. Chatbots have various applications, including providing customer service in messaging apps, banks, and healthcare industries by answering common questions. The most recent notable chatbot is ChatGPT developed by OpenAI in 2022.

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163 views10 pages

Chat Bot

Chatbots are computer programs that simulate human conversation through artificial intelligence. The first chatbot, called ELIZA, was developed by MIT professor Joseph Weizenbaum in the 1960s. While chatbots aim to simulate human behavior in conversations, they remain unable to pass the Turing test and adequately converse like humans. Chatbots have various applications, including providing customer service in messaging apps, banks, and healthcare industries by answering common questions. The most recent notable chatbot is ChatGPT developed by OpenAI in 2022.

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mixa
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Chatbot

Authors:
Oto Avlokhashvili
Mikheil Makharadze
What is Chatbot
A chat robot, a computer program that
simulates human conversation, or chat,
through artificial intelligence.
It is a service, powered by rules and
artificial intelligence that you interact with
via a chat interface.
The service could be any number of
things, ranging from functional to fun, and
it could live in any major chat product
This Photo by Unknown Author is licensed under CC BY-NC-ND
History of chatbots
The first Chatbot ever was
developed by MIT professor Joseph
Weizenbaum in the 1960s. It was
called ELIZA. You'll read more
about ELIZA and other popular
Chatbots that were developed in the
second half of the 20th century later
on.
This Photo by Unknown Author is licensed under CC BY
Challenges
Designed to convincingly simulate
the way a human would behave as a
conversational partner, chatbot
systems typically require continuous
tuning and testing, and many in
production remain unable to
adequately converse, while none of
them can pass the standard Turing
test.
This Photo by Unknown Author is licensed under CC BY-SA
Application
In messaging apps

In 2016, Facebook Messenger allowed


developers to place chatbots on their platform.
There were 30,000 bots created for Messenger
in the first six months, rising to 100,000 by
September 2017. Since September 2017, this
has also been as part of a pilot program on
WhatsApp. Airlines KLM and Aeroméxico
both announced their participation in the
testing; both airlines had previously launched
customer services on the Facebook Messenger
platform. This Photo by Unknown Author is licensed under CC BY-SA
In customer service
Many high-tech banking organizations are looking
to integrate automated AI-based solutions such as
chatbots into their customer service in order to
provide faster and cheaper assistance to their
clients who are becoming increasingly
comfortable with technology. In particular,
chatbots can efficiently conduct a dialogue,
usually replacing other communication tools such
as email, phone, or SMS. In banking, their major
application is related to quick customer service This Photo by Unknown Author is licensed under
CC BY-NC-ND
answering common requests, as well as
transactional support.
In Healthcare
Chatbots are also appearing in the healthcare
industry.[46][47] A study suggested that
physicians in the United States believed that
chatbots would be most beneficial for
scheduling doctor appointments, locating health
clinics, or providing medication information.
[48]
WhatsApp has teamed up with the World
Health Organization (WHO) to make a chatbot
service that answers users’ questions on
This Photo by Unknown Author is licensed under CC BY
COVID-19.[49]
ChatGpt
In November 2022, OpenAI
developed an AI chatbot called
ChatGPT which interacts using
conversation to the general public
and has garnered attention for its
detailed responses and historical
knowledge, although its accuracy
has been criticized. This Photo by Unknown Author is licensed under CC BY-SA
tic tac toe code basic outline
from ChatGBT
Thank you

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