DUPONT SAFETY RESOURCES: SAVING LIVES & LIVELIHOODS

Training
Materials
This presentation includes...

 What’s At Stake
 About DuPont
 The DuPont Company
 DuPont Safety Resources

 How We Can Help You

 What Our Clients Think

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

What’s at stake...

 Each day, 16 people will die at work.

 Each day, 15,479 people will be injured.

 Each day, 38,698 children will see a parent come

home hurt.
 Each day, workplace injuries will cost the U.S.
$470 million in direct and indirect costs.

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Most companies like yours are able to see the
obvious costs of workplace injuries…

The Tip of the Iceberg

Direct Cost of Injuries
 Medical cost
 Wage indemnity
 Claims administration fees

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

…however, the hidden costs of injuries that are not seen
can be up to five times the obvious costs.

The Bulk of the Iceberg

Additional Costs of Injuries
 Management-Labor Relations
 Litigation
Up to 5X the
Up to the cost
cost 


Wage Continuance
Replacement Labor/Overtime
of
of  Damaged Equipment
 Damage to Customer Relations
workers’
workers’ compensation
compensation & Public Image
 Management & Supervision Time
 Process Interruptions/Yield
Losses
 Missed shipments

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Consider who your stakeholders are and how they are
impacted by safety:

Employees Customers
- Shortage of labor— - Operating discipline
retaining/replacing workers - Quality
- Productivity - On-time delivery

Safety Public/
- Overtime - Downtime
- Relationships

Stockholders Community
- Bottom line impact - Impact on public image
- EPS and credibility
- Reducing costs - Need to draw labor force
from local community
Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.
Improved safety performance benefits your
business beyond cost considerations. Our clients
typically experience positive impact on:

 Productivity
 Quality
 Employee relations
 Customer satisfaction
 Contract and insurance costs
 Public image
 Government relations

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

About DuPont

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

The DuPont Company is self-insured and has positioned
safety in the forefront of our businesses around the globe

 $24.7 billion in revenue

 Diverse operations
 Operating in 70 countries with 135
manufacturing facilities on six continents
 79,000 employees
 Over 80% of sites—no LWCs in 2002
 Workers’ Compensation rate: $100 per
employee
Worldwide benchmark for industrial
safety

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Historically, DuPont’s safety performance compares
better than other industries, even our own
10
LWC per 100 Employees* 9
9
8
7 6.3
6
6 5.3 5.5
5
4 Industry 3.2
3 Average (2.8) 2.5
2 2.1 2.4
1 0.3
0

* U.S. Bureau of Labor Statistics, 2001 Data — Injuries & Illnesses Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.
For two centuries, DuPont has successfully driven
safety into our culture with a consistent safety
philosophy around beliefs, structures…
Beliefs
 All incidents are preventable
 All operating exposures can be controlled
 Safety is a core business value and a competitive
advantage

Structures
 Management is accountable for results and for
involvement at all levels
 Working safely and being involved is a job
requirement
 Everyone is accountable for safety on and off
the job
Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.
…systems, and process.
Systems
 Safety training is integrated in all employee training
and development
 Audits of all systems and behaviors are essential
 Incidents must be promptly reported and investigated,
deficiencies corrected, and learnings communicated

Process
 The combined energy of the entire
organization will motivate each person to
value working and living safely.

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

We offer DuPont’s safety expertise, knowledge, and
technology through training materials, training
services, and consultative solutions.
 30 years of proven results
 Thousands of clients globally, across a variety of
industries
 Knowledge and technology in:
 Workplace safety
 Ergonomics
 Contractor safety
 Asset effectiveness

 Depth and breadth of offerings to meet different

client needs:
 Integrated Customized Solutions
 Training Services
 Training Materials

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Partial list of companies who have reduced their
injury rates by implementing the “STOP” program:

 Berwick Industries Inc.

 Dayco Products
 Deere Hitachi Specialty Products
 Elkay Manufacturing
 Exxon Mobil Corp.
 Fisher Controls
 Georgia-Pacific Corp.
 Helmerich & Payne
 JM Huber Corp.
 PQ Corporation
 Raytheon Company
 Republic Paperboard
Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.
How We Can Help You

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

 DuPont’s safety performance is built on these
“Twelve Essential Elements For Safety Management”

 Strong Demonstrated Management Commitment

 Safety Policies and Principles
 Challenging Goals and Plans
Leadership Elements
 High Standards of Performance

 Supportive Safety Personnel

 Safety as a Line Organization Responsibility
Organizational
 Integrated Organization for Safety Elements
 Progressive Motivation

 Effective Communication
 Continuous Safety Training and Development Operational
 Injury and Incident Investigations and Reports Elements
 Effective Audits and Re-evaluation
Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.
Safety Training Observation Program™ “STOP”

A World-Class Safety Auditing

and Communication Process
that…
 provides a path to safety excellence by
making safe behavior and workplace
conditions part of the work culture
 maximizes the potential for significant
safety improvement

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

The foundation for a safe work environment begins
with visible management commitment
Policy Responsibility &
Organization Accountability Goals &
Objectives

Incident
Investigations Visible
Management
Commitment Standards

Supportive Motivation
Safety
Personnel
Audits /
Observations Training
Communication

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

STOP helps build that foundation through
Observations and Audits, Training technology, and
Communication skills
Policy Responsibility &
Organization Accountability Goals &
Objectives

Incident
Investigations Visible
Management
Commitment Standards

Supportive Audits / Motivation

Safety Observations Training Communication
Personnel

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

To accelerate your journey to world-class safety
excellence, we offer comprehensive programs in
safety coaching and consulting

Responsibility &
Organization Policy
Accountability
Goals &
Objectives

Incident
Investigations
Visible
Management
Commitment Standards

Supportive
Safety Audits / Motivation
Personnel Observations Training Communication

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Focus in on STOP:

 STOP fosters the concept of “people talking with

people about safety” using effective communication
skills
 STOP teaches safety auditing skills for observing
people while they work, reinforcing safe work
practices and correcting unsafe acts and conditions

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Features of STOP

 Demonstrates commitment of top management

 Is a non-punitive program
 Crosses the boundary of direct responsibility
 Focuses on people at work
 Provides a consistent observation procedure
 Delivers feedback to management through
 Tabulation of observations
 Routine analysis of information from audits

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

STOP Helps Your Business...

 Reduce injuries, reinforce safe work practices, and

eliminate at-risk behavior
 Reduce costs related to incidents and injuries
 Develop communication skills
 Raise overall safety awareness
 Increase observation skills
 Develop safety leadership skills
 Monitor safe and unsafe actions and conditions
 Communicate management’s commitment to safety

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

 At what stage is your current work culture?
Dependent, independent, or interdependent?
Natural
Instincts

Injury
Rates

Dependent Independent Interdependent

•Management • Personal Knowledge, • Help Others Conform
Commitment Commitment, and • Others’ Keeper
•Condition of Standards • Networking Contributor
Employment • Internalization • Care for Others
•Fear/Discipline • Personal Value • Organizational Pride
•Rules/Procedures • Care for Self
•Supervisor • Practice, Habits
Control, Emphasis, • Individual Recognition
and Goals
•Value All People
•Training Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.
 As your culture becomes more interdependent,
your injury rates will go down. 
Where do you want to be?
Natural
Instincts
 How fast do you want to get there?

STOP for Supervision™

STOP for Ergonomics™

Injury
Rates Advanced STOP™

STOP for Employees™

STOP for Each Other™

Dependent Independent Interdependent

•Management • Personal Knowledge, • Help Others Conform
Commitment Commitment, and • Others’ Keeper
•Condition of Standards • Networking Contributor
Employment • Internalization • Care for Others
•Fear/Discipline • Personal Value • Organizational Pride
•Rules/Procedures • Care for Self
•Supervisor • Practice, Habits
Control, Emphasis, • Individual Recognition
and Goals
•Value All People
•Training Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.
 As your culture becomes more interdependent,
your injury rates will go down. Knowing where your culture is today
Natural will determine which product best
Instincts meets your needs

STOP for Supervision™

STOP for Ergonomics™

Injury
Rates Advanced STOP™

STOP for Employees™

STOP for Each Other™

Dependent Independent Interdependent

•Management • Personal Knowledge, • Help Others Conform
Commitment Commitment, and • Others’ Keeper
•Condition of Standards • Networking Contributor
Employment • Internalization • Care for Others
•Fear/Discipline • Personal Value • Organizational Pride
•Rules/Procedures • Care for Self
•Supervisor • Practice, Habits
Control, Emphasis, • Individual Recognition
and Goals
•Value All People
•Training Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.
 Introducing the four-part STOP foundational series that
will help you through the evolution to World Class Safety
Auditing and Communications.
STOP for Supervision™ Objectives: Advanced STOP™ Objectives:
 To train each member of line management  Builds upon skills taught in STOP for
to prevent injuries within his or her area of Supervision™ to
responsibility by  enhance safety systems and take
 skillfully observing people while they
work organizations to new levels in safety
 reinforcing safe work practices
performance
 correcting and preventing recurrence of  develop the advanced skills needed to
unsafe acts make safety audits more meaningful

STOP for Employees™ Objectives:

 To impart the principle that safety is STOP for Each Other™ Objectives:
everyone’s responsibility. The program  Create an “others’ keeper” safety climate
 teaches participants to develop safety throughout the organization; learning how to
awareness
 instills self-auditing skills for
 interact with their coworkers
recognizing and eliminating unsafe  incorporate safety in their every day
acts and unsafe conditions activities
 creates a motivational climate for
adopting positive safety attitudes  conduct regular peer observations
Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.
The fifth and newest STOP offering is the first in a special
emphasis series that extends the proven STOP
methodology to other safety areas.

STOP for Ergonomics™ Objectives:

 Builds upon the principles and skills
introduced in the STOP series and applies
them to this essential component of
workplace safety by:
 raising awareness and value for
ergonomics
 preparing participants to make
ergonomic observations
 helping participants identify changes
that will improve their ergonomic safety

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

 STOP is a World Class Safety Auditing
and Communications Process that includes:
STOP for Supervision™ 8-Unit Series Advanced STOP™ 4-Unit Series
 Introduction: The STOP System  Improving Your Observation Skills
 Personal Protective Equipment
 Positions of People`  Improving Your Communication Skills
 Reactions of People  Improving Your Reporting Skills
 Tools and Equipment
 Procedures and Orderliness  Improving Your Incident Investigation Skills
 Using the STOP System
 Refresher Unit

Stop for Employees™ 6-Unit Series

STOP for Each Other™ 7-Unit Series
 Introduction  Introduction
 The STOP Safety Cycle  Seeing Safety
 Procedures & Orderliness and Tools &  looking at Conditions
Equipment
 Personal Protective Equipment and
 Understanding the Workplace
Positions of People  Actions of People
 Wrap-Up: Building on STOP  Communicating about Safety
 Refresher Unit  Conducting STOP for Each Other™ Audits
Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.
STOP is a World Class Safety Auditing
and Communications Process that includes:

STOP for Ergonomics™ 4-Unit Series:

 Introduction to STOP for ErgonomicsTM
 Understanding Postures and Excessive
Force
 Understanding Repetitive Motion, Contact
Stress, Vibration
 Conducting Formal Observations: Thinking
About Solutions

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

 Are you routinely inspecting, observing, or
auditing your workplace? How about all three?
Today, you However, “STOP” A “STOP” Safety
might be Observations... Audit goes to the next
performing  Use the level.
inspections... observation skills  A planned 30-minute
 Looking at and techniques observation of specific
“things” learned during work areas
STOP training on a  A key indicator of safety
 Developing a
continual basis management in that area
“Laundry List”
 Stop and talk with  An activity that motivates
any person employees and
involved in unsafe increases safety
behavior awareness
 Praise and  Not just a job for the
encourage people Safety Office
for safe behavior
 A positive experience
Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.
The STOP Audit Software System™measures your
continuous improvement through STOP audits and
will group, analyze, and report your data

 Database for STOP users

 Track trends and areas in need of improvement as
well as success areas.
 STOP audit results are compiled, enabling you to:
 generate graphs
 share data across groups
 communicate results via e-mail.

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

STOP is implemented in a three-part Training
Methodology of:

 Self-study workbooks (one-way communication)

 Group Discussions including videotapes (two-way

communication)
 On-the-job Application (observation tours)

The length of implementation depends on the size

of your organization and number of leaders

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

 The STOP series is a self-implemented program;
these are the four roles and responsibilities critical
to a successful program
 Site Manager  STOP Administrator
 Kick off the  Help handle publicity
program  Help schedule audits
 Primary leader  Order & distribute materials

 STOP Champion  Monitor quality of

discussion meetings
 STOP Leaders  Participants
 Lead discussion  Complete self-study
sessions workbooks
 Accompany participants
on joint observation tours  Participate in discussion
 Follow information in sessions
Leader’s Guide  Do daily observations and
joint observation tours
Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.
All STOP training is performed by supervisory
levels throughout the organization

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

STOP Implementation Assistance Workshops™...

 Provide guidance on the most effective ways to

implement STOP at your work sites
 Are available for STOP for Supervision™, STOP for
Employees™, and STOP for Each Other™
 Help you get the best return from your STOP
investment and ensure the successful
implementation of each STOP product
 Accommodate up to 25 participants for a two-day
workshop, or a “mini” workshop for up to 10
attendees

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

What Our Clients Think

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

CLIENT “STOP” LIGHTS

“Employees are more involved in safety since the training….One manager

told me that when a team member noted that the manager was being
unsafe, he knew the process was working.”
--Bill Pettis, Ace Hardware’s corporate safety manager

“Today, our safety training focuses on building a personal responsibility

for safety, and that goes for everyone. Leadership in safety and our
company’s safety results account for one-third of a Deere-Hitachi senior
officers’ performance reviews each year.”
--Bryan Swerbinsky, Deere-Hitachi

“We have had STOP for Supervision in place for over a year now.
Strong management support has been a big help in keeping it alive. We
also tabulate all observations and post them monthly on a company
bulletin board No names are divulged, only observations The monthly
notice has become a hot topic Employees are asking when the next
report will be posted."
--Bayard Pelsor, Shepherd Chemical
Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.
THE TRUE BENEFITS OF SAFETY IMPROVEMENT

It’s About People…

 Many lives will be saved
 Many employees will be
spared disabling injuries and
lost time from work
 More employees will come
home to their families safely

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Thank you for helping
us save lives!

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.