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Purposes, Skills, Barriers For Effective Communication

Communication is the exchange of information between individuals through symbols, signs or behaviors. In nursing, communication is used to collect patient assessment data, initiate interventions, evaluate outcomes, and promote health. Effective communication in nursing requires skills like confidence, critical thinking, empathy, and maintaining confidentiality. The communication process involves a sender, message, channel, and receiver, but can be impacted by physiological, psychological, environmental and cultural barriers. Communication is important for providing information, education, motivation, counseling, and reducing stress to promote health. The nurse-patient relationship is a therapeutic bond focused on the client that respects their individuality, family, values, and ability to make decisions while maintaining confidentiality through mutual trust and acceptance.

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0% found this document useful (0 votes)
81 views7 pages

Purposes, Skills, Barriers For Effective Communication

Communication is the exchange of information between individuals through symbols, signs or behaviors. In nursing, communication is used to collect patient assessment data, initiate interventions, evaluate outcomes, and promote health. Effective communication in nursing requires skills like confidence, critical thinking, empathy, and maintaining confidentiality. The communication process involves a sender, message, channel, and receiver, but can be impacted by physiological, psychological, environmental and cultural barriers. Communication is important for providing information, education, motivation, counseling, and reducing stress to promote health. The nurse-patient relationship is a therapeutic bond focused on the client that respects their individuality, family, values, and ability to make decisions while maintaining confidentiality through mutual trust and acceptance.

Uploaded by

johnlino500
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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COMMUNICATION

Definition:-
Communication is a process by which information is
exchanged between individuals through a common system of
symbols, signs, or behavior.

PURPOSES OF COMMUNICATION IN NURSING


 To collect assessment data
 To initiate intervention
 To evaluate outcome of intervention
 To initiate change which help in promoting health
To take measures for preventing legal problems associated
with nursing practice
 To analyze factors affecting the health team
SKILLS FOR EFFECTIVE COMMUNICATION
 Confidence
 Critical thinking
 Analytical skills
 Openmindness
 Active listening
 Empathy
 Honesty
 Confidentiality
 Knowledge
 Systematic approach
 Tactfulness
PROCESS OF COMMUNICATION

SENDER MESSAGE

FEEDBACK
CHANNELS

RECEIVE
R
BARRIERS OF COMMUNICATION
1- PHYSIOLOGICAL BARRIER:
 Difficulty in hearing
 Difficulty in vision
 Difficulty in expression
2- PSYCHOLOGICAL BARRIER:
 Emotional disturbance
 Fear
 Level of intelligent
 Ego

3- ENVIRONMENTAL BARRIER:
 Lack of ventilation
 Lack of privacy
 Over crowding

4 – CULTURAL BARRIER:
 Level of knowledge & understanding
 Customs
 Belief
 Religion
 Language
IMPORTANCE OF COMMUNICATION

 Information

 Education

 Motivation

 Counseling

 Reduce stress

 Health promotion
NURSE PATIENT RELATIONSHIP
 Introduction
Nurse patient relationship is a basic requirement of
nursing practice.

 Definition:-It is an interaction between two persons in


which the nurse offers a series of purposeful activities
& practice that are useful to particular patient.

 Types of relationships:-
 Social relationship
 Intimate relationship
 Therapeutic relationship
Characteristics:
• It is an intellectual and emotional bond
between the nurse and mainly focused on
the client.
• It respects the client as an individual.
• Considering family relationship and values.
• Maximizing the clients abilities to
participate in decision making.
• It respects client confidentiality.
• It is based on mutual trust, respect
and acceptance.

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