Introduction to ICT

Faculty of Medicine
Elmy Thompson – ICT Site Manager, Hammersmith Campus
 User accounts

ICT sets up user accounts for staff and students and guests, providing
authorised access to College’s IT.

Your username and password are allocated before you arrive for use
across all IT services at Imperial, from Student e-Service to your email
account and the WiFi network.

If you have forgotten your College username or password, go to

https://www.imperial.ac.uk/ict/passwords
Email and file sharing

Your Imperial email account can be accessed via any campus computer
or using a web browser at:

 https://www.imperial.ac.uk/office365 for all undergraduates

 https://exchange.imperial.ac.uk for postgraduates and staff
 We are in the process of migrating postgraduate and staff mailboxes
onto the same system as undergraduates.
You can add your email account to your personal computer or mobile
device: http
://www.imperial.ac.uk/admin-services/ict/self-service/connect-commu
nicate/email
/

The file exchange service – allows transfer of up to 2GB files

https://icseclzt.cc.ic.ac.uk
 Getting connected in Halls of Residence

Most halls have telephones. Calls to College numbers and incoming calls
are free. To make outgoing external calls, set up a pre-pay account: http
://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicat
e/telephones-mobile/telephones/halls-of-residence-calls
/

You can request a temporary guest account for visitors using the Guest
Access system:
https://guestaccess.imperial.ac.uk/GuestLogin/default.aspx
WiFi access in halls and on campus

College halls have WiFi access in most areas. Alternatively, you can
connect your computer to the wired network via a network cable -
available from the ICT Service Desk. When you open your web browser
you need to register to activate your internet connection.

Devices must be authorised to use the College network

• Wireless devices connect to Imperial-WPA with your College
username and password
• Detailed instructions for connecting are on website
• In general, most mobile devices (except Kindle) will work on our
wireless network
http://www.imperial.ac.uk/admin-services/ict/self-service/connect-communi
cate/wifi-and-networks
/
• Eduroam (wireless on other academic and some Trust networks)
“WiFi
http://www.imperial.ac.uk/admin-services/ict/self-service/connect-communi
cate/wifi-and-networks/access-wifi/eduroam
 Imperial Mobile

Download Imperial Mobile, the College mobile app is a mobile application

enabling students to access College information and services anytime,
anywhere.

Use the app to:

• Access your course timetable
• Explore a guide to College services and facilities
• Access Blackboard VLE
• Search campus maps

Download now: http://www.imperial.ac.uk/students/online-services/mobile/

Campus computers

There are around 3,000 PCs across College (Library, teaching rooms) for
students to use

• Managed and installed by local ICT teams

• Software available is chosen by the department
• This campus has 48 Medicine cluster PCs on the 3rd floor Commonwealth
building, 8 in the Wolfson student common room in addition to two floors of
library computers (accessible by 1st floor Commonwealth building entrance
working hours and ground floor entrance during weekends)
• Assisted technology software like ClaroRead and MindView are available
• All PCs are ‘frozen’ – Do not save work on C:\ drive

The Library provides lots of services including access to public PCs, see
Library
“campus
computers”
Saving your work: Home directory (H: drive)

Secure personal storage space on College’s server is allocated to

every student.

• Automatically mapped on login as H:\

• Backed up every night
• Data is kept for 3 months
• You can recover deleted items by using restore previous versions (right
click)
http
://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicat
e/the-data-centre-and-hosting-services/file-recovery-and-backup
/
• Your H: drive quota is 4GB (UG) and 8GB (PG) “home directory”

http://www.imperial.ac.uk/admin-services/ict/self-service/connect-communi
cate/file-storage/home-directory-h-drive
/
Saving your work: One Drive for Business

Within Office 365, OneDrive for Business offers Cloud storage. All
students can use it to store 1TB (soon to be unlimited amount) of data
files.

• For personal computers you can use a Microsoft provided client to

synchronise the data between the cloud and your local storage (if using
Windows). (N.B. This facility is NOT provided on campus computers.)

https://onedrive.live.com/about/en-us/download/

• On campus computers – use the web client to access files on your

OneDrive for Business
Printing

Printing is managed centrally through ICTprintservice all around the

College

• Documents are sent to a common print queue, meaning that you can
collect them from any touch card printer
• Use your College ID card for access to the printers
• Costs set by each department (typically 3p for mono & 12p for colour)
• Top up online or via money loaders in the Central Library

http://www.imperial.ac.uk/admin-services/ict/self-service/computers-printin
g/printing
/

“print service”
Software deals

A range of free and discounted software is available, including

AntiVirus programs. Go to the Software Shop

• Dreamspark – Free
Microsoft development
tools
• http://
Students can install Word, Excel, imperial.onthehub.com
PowerPoint, OneNote, and more on up to
• Remember, there’s
five PCs and Macs, plus five tablets,
including iPad. All work can be saved online always free software, e.g.
in OneDrive for Business and accessed from Linux
any device.

The same software is available on College’s

many campus computers.
“software shop”
IT support

If you have problems activating your College username, installing

software, or for any other IT issues then please contact the ICT Service
Desk by:
• Giving us a call on 020 759 49000
• Logging a request online using ASK ICT
• For short queries please visit our Hammersmith Campus drop in
session between 1-2pm in room BS22 Commonwealth building
• If you’re on central campus, the location is West Wing, Level 4,
Sherfield Building, South Kensington campus
• Or for other main campuses please check the drop in times and
locations here
https://www.imperial.ac.uk/admin-services/ict/contact-ict-service-desk/ict
-service-support-locations
/
• Follow us on Twitter @TheServiceDesk
Be Secure (ICT Security)

ICT’s Security Team works to keep College networks safe and secure, filtering
SPAM, tackling scam emails and offering support. Protects the College against
viruses and network threats.

Be Secure tips: http://www.imperial.ac.uk/admin-services/ict/self-service/be-secure

/
Be Secure induction: http://
www.imperial.ac.uk/admin-services/ict/self-service/be-secure/induction/

Conditions of Use - You need to abide by Conditions of Use for IT Services

concerning anti-social behaviour and misuse under UK law.
• Don’t torrent or otherwise distribute copyrighted material (MPAA)
• Personal logins are recorded, but not monitored except when any breach of the
Conditions is suspected

Report concerns to the ICT Service Desk

 Passwords secure and long
Never tell anyone (even ICT) your password
Choose a strong password:
» Imperial123
» Ohno!It’sMonday

Protect You’ll be notified by email (sent by the IT Security Officer,

information [email protected]) when your password is
due to expire.
 Lock your computer / phone

Log out of your computer

Lock your Halls room door

Use a pin/passcode to restrict access

Protect
Do not leave valuables unattended
computers
and
devices
 Avoid scams and malware

If in doubt, do not click

Check emails carefully

Protect Report anything suspicious

information
 Phishing

Protect
information
 Keeping data safe: Storage

Automatic Backup is best (H Drive, OneDrive, Group

Space)

Cloud Storage – Dropbox, Google Drive

Removable media

Protect
information
 Conditions of IT Use

College policy is available online

Covers acceptable use

Cyberbullying

College
Policies
 Copyright material

What is copyright material?

Downloading and redistributing copyright is illegal

Peer-to-peer software

It will result in disciplinary action

College
Policies
 Social networking

Stay safe online

Be sensible when creating digital information

Your future employment is as stake

Protect Facebook privacy settings

yourself
online
 Computer security basics

Anti-virus

Operating system patches/Flash/Java

Only install phone/tablet apps from trusted app

stores (e.g. Google Play, Windows Store & App
Store)

Protect
computers
and
devices
If you have IT security questions or concerns, contact the ICT
Security team via the ICT Service Desk.

Contact:
ICT Service Desk
It’s everyone’s responsibility to be secure.
Visit www.imperial.ac.uk/be-secure Online: ASK ICT
By phone: 020 7594 9000
Twitter: @theservicedesk
In person: 4th Floor,
Sherfield Building, South
Kensington Campus
 Anything else to be aware of?
Your computer desktop area
• This is part your user profile, this is limited to 50MB of storage (including
system files) but logons will be slower and you will be more at risk of profile
corruption the larger your roaming profile gets. If you try to store something
very large on your desktop, and it does not copy to the server upon logoff it
will be lost. Try not to use the desktop area for data but instead use links to
your home directory or other drives.
Any Questions?
Our contact details again (or search our pages or google us)
IT for Students:
http://www.imperial.ac.uk/admin-services/ict/new-to-imperial/students/
ICT Service Desk :
• Call us on 020 759 49000
• Log a job online using ASK ICT: https://imperial.service-now.com/ict/
Digital literacies guide -
https://www.imperial.ac.uk/medicine/study/e-learning/digital-literacies-progra
mme
/