TECHNICIAN DEVELOPMENT PROGRAM
TECHNICAL COMPETENCY
DEVELOPMENT
Organization Development Framework
BUSINESS STRATEGY
ORGANIZATION ARCHITECTURE
POSITION/ ROLE
ANALYSIS
INCENTIVE MANAGEMENT PERFORMANCE MANAGEMENT COMPETENCY MANAGEMENT
POSITION PERFORMANCE
GRADING COMPETENCY COMPETENCY
VALUATION & PLANNING
SYSTEM MODELING PROFILING
CLASSIFICATION
REWARD
STRUCTURE PERFORMANCE PERFORMANCE GAP
CONTROLLING FACILITATION ANALYSIS
REWARD COMPETENCY
CONTINGENCY PERFORMANCE DEVELOPMENT
PROGRAMS REVIEW PROGRAMS
REWARDING STRATEGY BUSINESS PLANNING CAREER PLANNING & DEVELOPMENT
HR POLICIES & PROCEDURE
Development Program Framework
Executive
Functional Structural/Mngmt
Specialist
Advanced Management Program
General Management Program II
General Management Program I
Sales/Marketing
Advanced
Mining Ops/EM
Maintenance
Parts/Logistic
Technology
Operators
Service/
Finance
Admin
HR
Intermediate
Fundamental
Trainee/Helper
Trainee
Fresh Graduate
Repair Process
Mobile Equipment Maintenance
Support Support Support
Disassemble Cleaning Inspection Assemble Testing
Support Support
• Contain Component Rebuild Process
• Included building SOP/WIN, Labour Mngmt,
Support Tools, Salvage process, Forecast
strategy, etc etc
Competency Development Cycle
ORGANIZATION READINESS ROLE DESCRIPTION ESTABLISHMENT
Competency Posdesc/Competency
Assessment Readiness
Skills Validation/
Certification
Program Skills Matrix/
Execution Competency Standard
Performance Planning/
Training Plan
Development/Training
Position Slotting/ Program Readiness
Assessment/Gaps Analysis
ORGANIZATION MODEL - Typical
Purpose: Technical People Requirement
TRADITIONAL REPAIR & MAINTENANCE MAINTENANCE CONTRACT & PCR
REMANUFACTURING
?
Role Description (Typical)
Maintenance/Service Parts/Logistic
Structural/Mngmt
Specialist
Advance Whse System Support, Parts Stock Maintn’ce,
Advanced Advance Diagnostic, Troubleshooting,
Claim Processing, Scheduled Parts Delivery Process, Parts
Prognostic
Return Authorization, Reman & Routable Compt
Functional
Operators
Testing & Adjusting, Major Repair, Sys Interaction, Order Monitoring & Receiving process,
Intermediate Calibration, Diagnostic Location Mngmt System, Stock Check & Maintenance,
Parts Delivery Proses, Parts Return Handling
Disassemble/Assemble, Binning, Physical Inventory Counting,
Fundamental Remove & Install, Preventive Maintenance, Pick & Pack, etc
Minor Repair, Fitting
Trainee/Helper Learning, Helping their Senior
Trainee
Fresh Graduate
HR PROCESS – Technical People Readiness
RECRUIT ON BOARD DEVELOP EVALUATE RETAIN
Clear Process, Clear role/job Development Assessment Competency Based
methods, test, description, Program readiness, standard, Pay, Performance
selection tools, etc) leading/lagging, competency Certification Based Incentive
KPI, Competency standard, (internal/external),
Requirement Training system, Performance
LMS, E-Learning Management
system
Technical People Recruit: Sourcing, Process & Tools
ON BOARDING – Job Clarity
Job Description Readiness:
• Role Dimension
• Measurement Criteria
• Job Spec
• Competency Requirement
Competency Development
Job Description Readiness
Competency Development
Job Description Readiness
Competency Development
Job Description Readiness
Development Program Readiness
Program Modelling
ST
H
O
Trainee
Max 12 months
T
ST1 ST1 ST1 ST1 ST1 ST1 ST1
Engine Small Comp Fuel System Hydraulic Drive Train R&I PM
Min 12 months
ST2 ST2 ST2 ST2 ST2 ST2 ST2
N
Engine Small Comp Fuel System Hydraulic Drive Train R&I PM
Min 24 months
ST3 ST3 ST3 ST3 ST3 ST3 ST3
Engine Small Comp Fuel System Hydraulic Drive Train Machine Rebuild PM
O
Min 24 months
ST4 ST4 ST4 ST4 ST4
Engine Hydraulic Drive Train Machine Rebuild PM
C
Development Program Readiness
DEVELOPMENT PROGRAM APPROACH
(Most Ideal)
- Technical Competency Level 4
PENGEMBANGAN COMPETENCY
- Technical Competency Level 4
FUNCTIONAL COMPETENCY
- Technical Competency Level 4
- Technical Competency Level 4
- Technical Competency Level 3 - Technical Competency Level 3
- Technical Competency Level 3 - Technical Competency Level 3
- Technical Competency Level 3 - Technical Competency Level 3
- Technical Competency Level 3 - Technical Competency Level 3
- Technical Competency Level 2 - Technical Competency Level 2 - Technical Competency Level 2
- Technical Competency Level 2 - Technical Competency Level 2 - Technical Competency Level 2
- Technical Competency Level 2 - Technical Competency Level 2 - Technical Competency Level 2
- Technical Competency Level 1 - Technical Competency Level 1 - Technical Competency Level 1 - Technical Competency Level 1
- Technical Competency Level 1 - Technical Competency Level 1 - Technical Competency Level 1 - Technical Competency Level 1
- Technical Competency Level 1 - Technical Competency Level 1 - Technical Competency Level 1 - Technical Competency Level 1
- Technical Competency Level 1 - Technical Competency Level 1 - Technical Competency Level 1 - Technical Competency Level 1
Technical Trainings Technical Trainings Technical Trainings Technical Trainings
- General Competency Level 1 - General Competency Level 2 - General Competency Level 3 - General Competency Level 4
SOFT COMPETENCY
- General Competency Level 1 - General Competency Level 2 - General Competency Level 3 - General Competency Level 4
- General Competency Level 1 - General Competency Level 2 - General Competency Level 3 - General Competency Level 4
- Core Competency Level 1 - Core Competency Level 2 - Core Competency Level 3 - Core Competency Level 4
- Core Competency Level 1 - Core Competency Level 2 - Core Competency Level 3 - Core Competency Level 4
Softskills Trainings Softskills Trainings Softskills Trainings Softskills Trainings
TECHNICIAN TRAINEE JUNIOR TECHNICIAN TECHNICIAN SENIOR TECHNICIAN
JENJANG KARIR
Development Program Readiness
Program Enabler Repair & Maintenance Process
Definisi Skills/Standard Kinerja Daftar Skill Sesuai Role & Level
Assessment Process
Competency Development
Skills Matrix
Competency Development
Competency Standard
Learnings
Machine Modules : Modules Levels: Products :
- Engine - Core Skills - Specific to certain
- Electrical - Fundamental Systems models
- Hydraulic - Intermediate Systems
- Power Train - Advance Systems
Learnings –Maintenance/Service
Level Roles Training Requirements
Electronic Unit Injection System, System
Advanced Advance Diagnostic, Troubleshooting,
Prognostic, Troubleshooting Method,
Prognostic
Maintenannce Management
Functional
Operators
Testing & Adjusting, Major Repair, Engine System & Application, Electronic System,
Intermediate Calibration, Diagnostic Intermediate Hydraulic System, Intermediate
Power Train System, Applied Failure Analysis
Disassemble/Assemble, Remove & Basic Engine System, Basic Electrical System,
Fundamental
Install, Preventive Maintenance, Basic Hydraulic System, Bas Power Train Sys
Minor Repair
Trainee
Trainee/Helper Learning, Helping their Senior Technical Core Skills
Fresh Graduate
Learnings – Warehouse/Parts Ops
Level Roles Training Requirements
Adv Whse Syst Support, Parts Stock Mtc, Inventory Management
Advanced Claim Processing, Scheduled Parts Del Prs, Surplus Return Inspection
Parts Ret Author, Reman & Routable Parts Counter Sales
Functional
Operators
Compt
Sys Interact, Order Monitor & Receiving Basic Parts Operation
Intermediate proc, Loc Mngmt System, Stock Check & Reman Core Inpsection
Mtc, Parts Del Prs, Parts Return Handling
Binning, Physical Inventory Counting, Basic Warehouse Operation,
Fundamental
Pick & Pack Basic Inventory
Trainee
Trainee/Helper Learning, Helping their Senior Parts Inductions
Fresh Graduate
Learnings – Mining/Equipment Mmgt
Assessment
Disassemble Cleaning Inspection Assemble Testing
Component Inspection
Test & Adjust
Component Identification Reusability Process Discipline
Troubleshooting
Pre-inspection Salvage Operation Setting & Adjustment
Quality Check
Parts Requisition
GAPS COMPETENCY GAPS
ANALYSIS ASSESSMENT ANALYSIS
TRAINING PLAN
TRAINING NEED TRAINING NEED
&
ANALYSIS ANALYSIS
EXECUTION
Competency Development
Competency Assessment/Certification
Marking
Competency Vs Guide
Standard
Thank You
