FUNCTION
OF
COMMUNICA
TION
REGULATION OR CONTROL
FUNCTION
When we employ communication to
regulate or control someone or
something, there are two elements
to consider: first, we want to meet
our own needs and desires and
second, we try to control the
actions of others to help us meet
our needs and desires or to help
us keep ourselves in our
personal comfort zones.
REGULATORY
COMMUNICATION
refers to giving orders or
directions, making requests or
attempting influence the
actions of others and accepting
or refusing directions.
REGULATORY
COMMUNICATION
when regulatory is utilized, the
person wants to control the
behavior of other people or
make them do what he wants
them to do.
REGULATORY
Regulatory COMMUNICATION
Language may include giving
orders in a more indirect way of
controlling and manipulating others.
This type of language is usually used in
competitive games in which the show follows
rules regarding the right answer, like “Who
Wants to be a Millionaire?” This type of show
uses positive regulatory language.
Language when used as means to
control may have positive, neutral or
negative connotations. In oral
communication, it can be utilized as a form
of giving s reward or punishment. Positively,
we can praise someone or give
reinforcement; whereas negatively, we
can give a destructive criticism or an
unfavorable remark.
ACCORDING TO S. HAYAKAWA
AND A. HAYAKAWA (1990, P.67)
directives are utterances that try to
get another person to do something.
They can range from a rather polite
ask or request to more forceful
command or insist.
ACCORDING TO S. HAYAKAWA
AND A. HAYAKAWA (1990, P.67)
Context informs when and how we express
directives and how people respond them. Promises
are often paired with directives in order to
persuade people to comply, and those
promises, whether implied or stated, should
be kept in order to an ethical communicator.
Keep this in mind to avoid arousing false
expectations on the part of the other person.
THE LIST BELOW SPECIFIES THE
COMMUNICATIVE ACTS THAT CAN BE
FOUND UNDER REGULATION FUCTION:
• making suggestions in which the speaker is
included
• making requests, making suggestions
• refusing to accept s suggestion or a request but
offering an alternative
• persuading someone to change his point of view
• requesting and granting permission
THE LIST BELOW SPECIFIES THE
COMMUNICATIVE ACTS THAT CAN BE
FOUND UNDER REGULATION FUCTION:
• forbidding someone to do something; issuing a
command
• giving and responding to instructions
• warning someone
• discouraging someone from pursuing a course of
action
• establishing guideline and deadlines for the
completion of actions
The following are questions to ask when
analyzing this function of communication
such as:
1.What result or outcome is the person trying
to achieve?
2.Did he initiate the action or did someone give
him the clue or prompt him; if so, how much
prompting was needed? and
3.Did he achieve the result or outcome that he
desires.
EXAMPLES OF DESIRED
OUTCOME
Purpose or Desired Outcome- INCLUDE:
Example of Regulation
Regulation of Others
Wants to hug his
favorite stuffed toy.
The person Lies down on his
wants a bed and assumes
that his mother will
tangible
know what he
object. desires.
EXAMPLES OF DESIRED
OUTCOME
Purpose or Desired Outcome- INCLUDE:
Example of Regulation
Regulation of Others
Wants a
The person
wants action, massage on his
event, or back. Says
activity. “more” or
signals
EXAMPLES OF DESIRED
OUTCOME
Purpose or Desired Outcome- INCLUDE:
Example of Regulation
Regulation of Others
Wants help in
The person doing his project.
wants attention. Turns the
person’s face to
him, approaches
him and gives
EXAMPLES OF DESIRED
OUTCOME
Purpose or Desired Outcome- INCLUDE:
Example of Regulation
Regulation of Others
Wants approval
The person to switch on the
wants air conditioning
permission. unit; holds up the
remote for a
second.
EXAMPLES OF DESIRED
OUTCOME
Purpose or Desired Outcome- INCLUDE:
Example of Regulation
Regulation of Others
Wants to know
The person if he passed
wants
the exam;
infromation.
shows
excitement.
EXAMPLES OF DESIRED
OUTCOME
Purpose or Desired Outcome- INCLUDE:
Example of Regulation
Regulation of Others
“Why did Mom
The person say “Yes”?
wants a reason
Jumps and
or a
screams with
clarification.
joy.
EXAMPLES OF DESIRED
OUTCOME
Purpose or Desired Outcome- INCLUDE:
Example of Regulation
Regulation of Others
“Don’t throw
The person your trash on
wants to stop,
the floor.”
avoid and
refuse.
EXAMPLES OF DESIRED
OUTCOME
Purpose or Desired Outcome- INCLUDE:
Example of Regulation
Regulation of Others
The person “Place the
commands, laptop on that
directs, or table.” Points
demands, any of where the
the above. table is
THANK
YOU
VERY
