Exploring the Role of IT-enabled
Services
Importance
of ITeS in
Daily Life
What is ITeS?
- IT-enabled Services (ITeS) encompass a wide
range of services delivered through technology.
- They are deeply integrated into our daily lives,
improving convenience and efficiency.
Role of ITeS in Modern Life:
Introductio
- Communication
n to ITeS
- E-commerce
- Healthcare
- Education
- Entertainment
The Growth of ITeS:
- From simple data entry to
complex AI-driven services.
Evolution - Adoption across various
of ITeS industries globally.
Integration into Daily
Activities:
- Seamless blending into
work, education, and
entertainment.
Examples of Communication
ITeS:
- Video conferencing (e.g.,
Zoom, Microsoft Teams).
- Instant messaging apps
ITeS in (e.g., WhatsApp, Slack).
Communicati
on Impact:
- Bridging geographical gaps.
- Enabling remote work and
virtual interactions.
• Revolutionizing Shopping:
• - Platforms like Amazon, Flipkart, and
Alibaba.
• - Personalized recommendations
ITeS in E- through AI.
commerce • Benefits:
• - Convenience, variety, and
accessibility.
• - Secure online payment systems.
ITeS in HEALTHCARE
TRANSFORMATION
:
- TELEMEDICINE:
CONNECTING
PATIENTS WITH
- ONLINE HEALTH
TRACKERS AND
WEARABLE
Healthcar DOCTORS
REMOTELY.
TECHNOLOGY.
e
ADVANTAGES: - BETTER HEALTH
MONITORING AND
ACCESSIBILITY.
E-learning Platforms:
- Examples: Coursera, Khan
Academy, Google
Classroom.
ITeS in Virtual Classrooms:
Education
- Enhancing accessibility to
education globally.
- Real-time collaboration
tools for teachers and
students.
ENTERTAINMENT - STREAMING - ONLINE GAMING
ITeS in SERVICES: PLATFORMS (E.G.,
NETFLIX,
AND VIRTUAL
REALITY.
Entertainmen SPOTIFY).
IMPACT: - REDEFINING - INCREASED
HOW WE INTERACTIVITY
CONSUME AND
CONTENT. PERSONALIZED
EXPERIENCES.
ITeS in Financial
Transactions
• Digital Transformation:
• - Digital banking, e-wallets
(e.g., PayPal, Google Pay).
• - Fintech apps for investments
and payments.
• Advantages:
• - Secure and fast transactions.
• - Financial inclusion globally.
ITeS in
Transportation
• Modern Transport Solutions:
• - Ride-hailing apps (e.g., Uber,
Lyft).
• - Navigation systems (e.g.,
Google Maps, Waze).
• Benefits:
• - Convenience in commuting.
• - Real-time tracking and cost
optimization.
Challenges in ITeS
• Key Challenges:
• - Data privacy and security concerns.
• - Accessibility gaps in rural areas.
• Solutions:
• - Implementing robust cybersecurity measures.
• - Expanding digital infrastructure globally.
Future Trends
in ITeS
• Emerging Trends:
• - AI-driven services and
automation.
• - Enhanced
personalization and
predictive analytics.
• Implications:
• - Transforming industries
and daily life.
• - Opportunities for
innovation and growth.
Conclusion
SUMMARY: - ITES IS A CRUCIAL - ITS CONTINUOUS LOOKING AHEAD: - EMBRACING ITES
ENABLER OF EVOLUTION WILL FOR A SMARTER
MODERN LIVING, FURTHER ENHANCE AND MORE
IMPACTING OUR DAILY CONNECTED
VARIOUS SECTORS. EXPERIENCES. FUTURE.
Thank You!
• For your time and attention.
• Questions and discussions are welcome!
