MODULE 2
EOC Operations
Module Objectives
Upon completion of this module, the participants
will be able to:
1. Describe EOC activation considerations;
2. Discuss initial EOC actions;
3. Explain the EOC Staff-IMT interface; and
4. Explain the interoperability of Response
Clusters, EOC and IMT; and
5. Describe EOC deactivation procedures.
EOC TRAINING COURSE
Scope of Presentation
1. EOC Activation
2. Initial Actions
3. EOC Staff-IMT Interface
4. Interoperability of Response Clusters,
EOC and IMT
5. EOC Deactivation
EOC TRAINING COURSE
EOC Activation
When do you
activate an
EOC?
Photo credit: Google Images
EOC Activation
In the context of a
threat
In anticipation of
threat during an
event
In response to an
ongoing incident or
emergency
situation
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EOC Activation
Another DRRMC
To provide Another Agency/
augmentation to: Organization
IMT working at the
ground
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Situations Requiring EOC
Activation
• More than one area becomes involved in
an incident
• Multiple agencies involved
• An incident could expand rapidly
• The locality is at risk
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Situations Requiring EOC
Activation
• A similar incident in the past required activation
• An emergency is imminent (e.g., tropical cyclone
forecasts, flood warnings)
• Anticipated significant impacts on the population
• Need for support in acquiring additional
resources
• As directed by the RO
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Sample Levels of Activation:
NDRRM Operations Center
NORMAL EMERGENCY
BLUE
WHITE • Early stages of emergency situation
• Heightened monitoring, coordination,
• Normal
and reporting
Operations
• Monitoring,
Coordination, RED
and Reporting • Imminent emergency situation
• Highest level of monitoring,
coordination, and reporting
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Can we have
Uniform EOC Alert
Levels for All
Types of
Organizations?
Photo credit: Google Images
Different EOC Activation
Levels
AGENCIES NORMAL CONDITION EMERGENCY
SITUATION
NDRRMOC White Alert Blue and Red
DILG White Blue and Red
DSWD Green Blue and Red
DOH None Code White, Blue and Red
PRC Level 1 Level 2-3
PNP White Blue and Red
PDRF White Blue and Red
QC DRRMO Yellow Orange and Red
Weather Disturbance - Based on DOST PAGASA’s
MMDA
Rainfall Warning (Yellow, Orange, Red)
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Different EOC Activation
Levels
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Adjusting Levels of
Activation
The EOC activation levels may adjust due to:
Size, scope and complexity of the incident
Staffing requirements
Resource support needs
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Initial Actions
Notification
Notify key agencies and stakeholders
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Pre-Disaster Risk
Assessment
Agenda topics:
• Situation briefing
• Organizational
responsibilities
• Staffing requirements
• Reporting requirements
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Coordination with
Stakeholders
• Determine response
priorities
• Anticipate resource
requirements
• Seek critical
information
• Identify actions
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Other Initial Actions
• Execute data
collection plan
• Analyze reports and
resource requests
• Initiate damage
assessment
• Develop an
operational strategy
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EOC Staff-IMT Interface
EOC Staff-IMT Interface
Video credit: YouTube; Cresa 911
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EOC Staff-IMT Interface
As an incident expands in size or
increases in complexity, central
coordination is needed and provided by an
EOC.
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ICP vs EOC
ICP EOC
Description A facility established at the A designated facility that is
ground where command staffed to undertake multi-
and control functions are stakeholder coordination,
executed to achieve manage information, and
mobilize resources in
incident objectives anticipation of and/or to support
incident operations.
Functions Provision of tactical Allocation or resources in
direction at the ground support of incident
level operations or IMT activities
Facilitation of coordination
between jurisdictions and/or
organizations
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Resource Management:
IMT vs EOC Staff
IMT EOC Staff
Orders resources Receives and prioritizes
requests
Checks-in resources Coordinates resources from
clusters and other EOCs
Assigns resources Assigns resources to
already on-scene proceed on-scene
Demobilizes resources Coordinates for
transportation of resources
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How does an
IMT
communicate
resource
requests?
Photo credit: Google Images
Essential Information for
Resource Orders/ Requests
Incident name
Order/request number
Date and time of request/order
Quantity, kind and type of resource
Reporting location
Requested arrival time
Radio frequency
Person placing the request
Callback number
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Process for Filling Resource
Requests
International
International
Community
Community
1. Fulfills request or
Individual
Individual Gov’t/
Gov’t/ NDRRMC
NDRRMC EOC
EOC 2. Makes request for
Private
Private // CSO
CSO EOCs
EOCs international
assistance
Adjacent
Adjacent
RDRRMC
RDRRMC EOC
EOC 1. Fulfills request or
RDRRMC
RDRRMC EOC
EOC
2. Makes request at
Individual
Individual Gov’t/
Gov’t/ the national level
Private
Private // CSO
CSO EOCs
EOCs
Adjacent
Adjacent LDRRMC
LDRRMC 1. Fulfills request or
EOC
EOC LDRRMC
LDRRMC EOC
EOC 2. Makes request at
the Regional level
Individual
Individual Gov’t/
Gov’t/
Private
Private // CSO
CSO EOCs
EOCs Incident
Incident 1. Identifies need
Commander
Commander 2. Makes request
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Interoperability of
Response Clusters, EOC
and IMT
References
NDRRMC Memorandum NDRRMC Memorandum
No. 43 s 2016 No. 131 s 2018
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Cluster
“A cluster is a group of agencies that gather
to work together towards common objectives
within a particular sector of emergency
response.”
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Response Clusters
(Based on National Disaster Response
Plan)
Vice-Chairperson for
Response
(DSWD)
Operational
Coordinator
(OCD)
Education Health Int’l Logistics Mgmt of Protection
Humanitarian
(DepEd) (DOH) (OCD) the Dead (DSWD)
Assistance
and
(DFA) Missing
(DILG)
Food and Search, Law and Camp
Non-Food Rescue and Order Emergency Coordination
(PNP) Telecomms and Camp
Items Retrieval
(DSWD) (AFP) (OCD) Management
(DSWD)
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Three Elements of Response
Priorities
RESPONSIBLE OFFICIAL
POLICY
(Strategic) Decisions
EMERGENCY
OPERATIONS CENTER Resource
Providers
COORDINATION Support
(Operational)
Reporting
RESPONSE CLUSTER
COMMAND
INCIDENT MANAGEMENT &
TEAM Implementation
CONTROL
(Tactical)
Adapted from US Forest Service Disaster Management Seminar, 2017
Three Elements of Response
Priorities
RESPONSIBLE OFFICIAL
POLICY
(Strategic) Decisions
EMERGENCY
OPERATIONS CENTER Resource
Providers
COORDINATION Support
(Operational)
Reporting
RESPONSE CLUSTER
COMMAND
INCIDENT MANAGEMENT &
TEAM Implementation
CONTROL
(Tactical)
Adapted from US Forest Service Disaster Management Seminar, 2017
Three Elements of Response
Priorities
RESPONSIBLE OFFICIAL
POLICY
(Strategic) Decisions
EMERGENCY
OPERATIONS CENTER Resource
Providers
COORDINATION Support
(Operational)
Reporting
RESPONSE CLUSTER
COMMAND
INCIDENT MANAGEMENT &
TEAM Implementation
CONTROL
(Tactical)
Adapted from US Forest Service Disaster Management Seminar, 2017
Three Elements of Response
Priorities
RESPONSIBLE OFFICIAL
POLICY
(Strategic) Decisions
EMERGENCY
OPERATIONS CENTER Resource
Providers
COORDINATION Support
(Operational)
Reporting
RESPONSE CLUSTER
COMMAND
INCIDENT MANAGEMENT &
TEAM Implementation
CONTROL
(Tactical)
Adapted from US Forest Service Disaster Management Seminar, 2017
Three Elements of Response
Priorities
RESPONSIBLE OFFICIAL
POLICY
(Strategic) Decisions
EMERGENCY
OPERATIONS CENTER Resource
Providers
COORDINATION Support
(Operational)
Reporting
RESPONSE CLUSTER
COMMAND
INCIDENT MANAGEMENT &
TEAM Implementation
CONTROL
(Tactical)
Adapted from US Forest Service Disaster Management Seminar, 2017
Three Elements of Response
Priorities
RESPONSIBLE OFFICIAL
POLICY
(Strategic) Decisions
EMERGENCY
OPERATIONS CENTER Resource
Providers
COORDINATION Support
(Operational)
Reporting
RESPONSE CLUSTER
COMMAND
INCIDENT MANAGEMENT &
TEAM Implementation
CONTROL
(Tactical)
Adapted from US Forest Service Disaster Management Seminar, 2017
Three Elements of Response
Priorities
RESPONSIBLE OFFICIAL
Decisions
EMERGENCY
OPERATIONS CENTER Resource
Providers
Support
Reporting
RESPONSE CLUSTER
INCIDENT MANAGEMENT
TEAM Implementation
Three Elements of Response
Priorities
RESPONSIBLE OFFICIAL
POLICY
(Strategic) Decisions
EMERGENCY
OPERATIONS CENTER Resource
Providers
COORDINATION Support
(Operational)
Reporting
RESPONSE CLUSTER
COMMAND
INCIDENT MANAGEMENT &
TEAM Implementation
CONTROL
(Tactical)
Adapted from US Forest Service Disaster Management Seminar, 2017
Should there only
be
one RO,
one EOC
and
one IMT
for response?
Photo credit: Google Images
Realities…
Several ROs: Several EOCs: Several IMTs:
Chairs of DRRMCs OCD EOC National IMT
Department Secretaries Government EOC Regional IMT
Undersecretaries LGU EOC Local IMT
Assistant Secretaries Private Sector EOC Agency IMT
Directors
CSO EOC First Responders
Local Chief Executives
Administrators
Company Presidents
Decisions and actions
should be coordinated
EOC TRAINING COURSE
Module Exercise 1
See Activity Packet
Search and Health Group Relief Group Food and Non-Food
Rescue Group Item Group
Camp Coordination and Law and Order
Camp Management Group
Group
At the ground level, the Response Cluster
resources act as responders under the IMT.
Cluster 1
INCIDENT
IMT EOC Cluster 2
AREA
Cluster 3
“Resource Employer”
“Coordinator”
“Resource Provider”
The EOC serves as the link between the
Response Clusters and the IMT.
EOC Deactivation
When do you
deactivate the
EOC?
Photo credit: Google Images
Triggers for Deactivation
• Situation has improved
• Tactical operations no longer require the
support by the EOC
• Emergency situation can be effectively
managed by lower level EOCs and/or
individual agencies/organizations
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Considerations
Who makes the decision to
deactivate specific EOC
functions?
At what point to
begin
deactivation?
Photo credit: Google Images
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Example: Downgrading of
NDRRMOC Alert Status
• Upon the recommendation of Dir., Operations
Service to the Exec. Dir., NDRRMC
• Downgrading from RED to BLUE to WHITE
shall be determined based on the condition of
affected areas
• Termination of disaster response can be the
basis of downgrading the alert status.
Source: NDRRMOC SOP and Guidelines 2016 Edition
EOC TRAINING COURSE
Module Exercise 2
See Activity Packet
Questions?
Photo credit: Google Images
Module Summary
• The EOC links the Response Clusters to
the IMT during response operations.
• Triggers for EOC activation and
deactivation depend on the nature of the
incident, mandates, and response
capacities.
EOC TRAINING COURSE
Module Objectives
Upon completion of this module, the participants
will be able to:
1. Describe EOC activation considerations;
2. Discuss initial EOC actions;
3. Explain the EOC Staff-IMT interface; and
4. Explain the interoperability of Response
Clusters, EOC and IMT; and
5. Describe EOC deactivation procedures.
EOC TRAINING COURSE
EOC TRAINING COURSE
