Quality Assurance
Module 2:
Quality Control and Quality Assurance
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Quality Control and Quality Assurance.
The difference between quality control and quality assurance.
Lecture
outline
QA/QC process responsibilities.
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Quality Quality Control
Assurance (QA) (QC)
Quality Quality Control
Assurance is the is the process
planned, performed to
organized and ensure
continued conformance
activities with valid
performed to requirements.
measure
processes
against preset
requirements.
Quality Assurance and Quality Control are the processes used to ensure that
the process deliverables meet the process objectives and are of an
appropriate quality.
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Differences
Between
Quality Assurance
and
Quality Control
Module 2: Quality Control and Quality Assurance © 2022 Productivity and Quality Institute, Alexandria, All rights reserved
Quality Assurance (QA) Quality Control (QC)
QA is a set of activities for ensuring QC is a set of activities for ensuring quality in
products – services.
Definit quality in the processes by which
The activities focus on identifying defects in
products are developed
ion the actual products produced.
QA aims to prevent defects with a focus on QC aims to identify (and correct) defects in
Focus the process used to make the product. It is a the finished product. Quality control,
proactive quality process. therefore, is a reactive process.
on
The goal of QA is to improve development and The goal of QC is to identify defects after a
Goal test processes so that defects do not arise product is developed and before it's released.
when the product is being developed.
- Establish a good quality management system Finding & eliminating sources of quality
and the assessment of its adequacy. problems through tools & equipment so that
How? - Periodic conformance audits of the customer's requirements are continually met.
operations of the system.
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Quality Assurance Quality Control
(QA) (QC)
Process Product- Service
Proactive Reactive
Staff function Line function
Prevent defects Find defects
Defining process Testing
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Quality Assurance
and
Quality Control
Responsibilities
Module 2: Quality Control and Quality Assurance © 2022 Productivity and Quality Institute, Alexandria, All rights reserved
Exercise 1
In your opinion
who is responsible for determining
whether the work is
acceptable QC or QA?
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Both QC and QA personnel.
Control is defined as
“To check, test, or verify by evidence
or experiments”
Assurance is defined as
“Confidence of mind or manner.”
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QA and QC responsibilities
Quality Assurance Quality Control
(QA) (QC)
Everyone on the team Quality control is
involved in developing usually the
the product is responsibility of a
responsible for quality specific team that tests
assurance
Verify the accuracy of the data QC
thepersonnel
product perform the testing
for defects
in order to provide confidence and compare the results to the
in the results. specification requirements.
Responsible for controlling the
quality of the work performed.
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Quality
Assuran
ce
Quality
Control
Quality
So Plan
By steps we mentioned
before which are:
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Quality
Plan
We Have Quality Quality Quality
Manageme Control
Management nt
System
Quality
Assuran
ce
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Question
Now ! does
What
Quality Management
System mean ??
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Thank You
