CONTROLLING
By-Divyansh Rajpoot
INTRODUCTION
• Controlling is one of the essential functions of
management that ensures organizational activities align
with predefined goals. It involves setting standards,
monitoring progress, and taking corrective actions to
address deviations. This function is vital for achieving
efficiency, accountability, and continuous improvement
within an organization.
IMPORTANCE OF CONTROLLING
• Ensures achievement of organizational
goals.Helps in resource optimization.Facilitates
decision-making by providing feedback.Maintains
organizational efficiency by reducing
deviations.Encourages accountability and
discipline across departments.
FEATURES OF CONTROLLING
• 1. Goal-oriented and ensures achievement of
objectives.
• 2. Continuous and dynamic process.
• 3. Applicable at all organizational levels.
• 4. Forward and backward-looking (evaluates past
performance and prepares for the future).
EFFECTIVE CONTROL SYSTEM
• An effective control system ensures the
smooth functioning of an organization by
providing timely and accurate insights for
decision-making.
CHARACTERISTICS OF AN EFFECTIVE
CONTROL SYSTEM
• 1. Accuracy: Data and insights provided must be reliable and
error-free.
• 2. Timeliness: Information should be available when needed for
prompt decisions.
• 3. Flexibility: Must adapt to organizational or environmental
changes.
4. Simplicity: Should be easy to understand and . Implement.
across levels.
• 5. Simplicity: Easy to understand and use.
• 6. Focus on Critical Areas: Monitors significant processes
and outcomes.
• 7. Feedback-Oriented: Provides actionable insights for
improvement.
• 8. Realistic Standards: Sets attainable and meaningful
benchmarks.
CONTROLLING PROCESS
• Establishing Standards Define measurable benchmarks
for performance, such as productivity targets, quality
levels, or cost limits.
• 2. Measuring Actual Performance Collect data on current
performance using tools like reports, surveys, and
analytics.
• 3. Comparing Performance Against Standards Analyze
variances between actual results and established standards.
• 4. Identifying Deviations Determine the extent and causes
of deviations (if any).
• 5. Taking Corrective Actions Implement necessary changes
to address gaps and prevent future deviations.
CONCLUSION
• Controlling is a cornerstone of effective
management, ensuring that planned objectives
are met and deviations are corrected promptly.
An effective control system is adaptable, timely,
and focused, supporting continuous
improvement and organizational success.