Oral Communication
Intercultural
Communication
Warm Up
1. Work in groups
2. Create a Fictional Country. Discuss the
general description of your country using
the ff guide questions:
a. What is the name of the country? What
are its citizens called?
b. Is it an island or it is land-locked?
c. What is its tourist attraction?
d. What is your country famous for?
Warm Up
3. Describe the way citizens use language,
as well as their general traits. Make sure to
have a description for the FF:
a. Behavior (are they reserve? Loud?
Generally humorous? Do they smile a lot?)
b. Language use (Are they Talkative? Soft-
spoken? Do they rarely use polite words?)
c. Nonverbal cues (Do they think shaking
hands is distasteful?)
d. Values (What do they find offensive? What
positive trait are they known for?)
Warm Up
4. Based on these general traits, create a list of 5
Do’s and 5 Don’ts which your fictional citizens
adhere to when they attend a casual dinner party
with friends.
Warm Up
Please put it in a Long Folder
Use the FF Format:
1. Computerized
2. Font size 12
3. Times New Roman
4. 1.5 spacing
5. Front page with the name of your Fictional
Country and add the leader and members
6. Draw or Insert a picture of your Fictional
Country (map)
Definition and
Nature of
Intercultural
Communication
Cultural
the use of language and other
communicative tools to carry out
What is the activities and commitments
of particular groups.
cultural and
intercultural
communicati Intercultura
on? the use of language and other
l
communicative tools to carry out
the activities and commitments
of two different groups.
Intercultural
Communication
happens when individuals interact,
negotiate, and create meanings
while bringing in their varied
cultural background (Ting-Toomey,
1999)
For some scholars, intercultural
communication pertains to
communication among people
from different nationalities
(Gudykunst, 2003). Still, others
look at intercultural
communication as communication
that is influenced by different
ethnicities, religions, and sexual
Intercultural
Communication
Simply put, Intercultural
communication is the sending and
receiving of messages across
languages and cultures.
The Developmental Model
of Intercultural Sensitivity
The Developmental Model of Intercultural
Sensitivity (DMIS) offers a structure that
explores how people experience cultural
differences. (Bennet and Bennet 2004)
Stage 1: Denial. The individual does not recognize cultural
differences.
An individual in the denial stage might be heard saying:
"All cities are the same; they all have tall buildings, fast food chains,
and coffee shops."
Stage 2: Defense. The individual starts to recognize cultural
differences and is intimidated by them, resulting in either a
superior view on own culture or an unjustified high regard for
the new one.
An individual in the defense stage might be heard saying:
'This culture does not view life the way we do; our culture is certainly
better."
Their ways are better than my own; I wish I were one of them."
Stage 3: Minimization. Although individuals see cultural
differences, they bank more on the universality of ideas
rather than on cultural differences.
An individual in the minimization stage might be heard saying:
"Once we see through the cultural differences, we really are just the
same!"
Stage 4: Acceptance. The individual begins to appreciate
important cultural differences in behaviors and eventually in
values.
An individual in the acceptance stage might be heard saying:
"These people and I have different values and experiences, and I
think we can learn from one another."
Stage 5: Adaptation. The individual is very open to world
views when accepting new perspectives.
An individual in the adaptation stage might be heard saying:
"To address our issue, I have to adjust my approach to consider both
my own and my counterpart's background."
Stage 6: Integration. Individual's start to go beyond their own
cultures and see themselves and their actions based on
multifarious cultural viewpoints.
An individual in the integration stage might be heard saying:
"I can look at things from the perspective of various cultures."
Once you understand these stages, you may apply it
to:
1. Recognize communication behaviors which differ
from your own
2. Take into account what can influence these types of
behaviors
3. Try to analyze how linguistics and cultural
communities differ in terms of communication
behavior and influencing factors.
Characteristics of Competent Intercultural Communicators:
1. Flexibility and the ability to tolerate high
levels of uncertainty
2. Reflectiveness and mindfulness
3. Open-mindfulness
4. Sensitivity
5. Adaptability
6. Ability to engage in divergent thinking
(thinking creatively) and systems-level
thinking (thinking how each one in a
system or organization influences each
other.)
7. Politeness
Note that in addition to culture, other
elements such as gender, age, social
status, and religion must also be taken
into consideration when communicating
with others. Refrain from showing a bias
when talking to someone.
1. Avoid stereotypes (generalization about
certain group)
2. Challenge gender norms; avoid using “he” or
“man” to refer to a general group of people.
3. Do not talk down on younger people or the
elderly.
4. Be sensitive to the religious practices of
others.
5. Be polite at all times; do not belittle people
you perceive to be on a lower social class
than you.
Thank you!
