Module 5

Implementing client
connectivity
Module Overview

Configuring client access services in

Exchange Server 2019
Managing client services
Client connectivity and publishing of
Exchange Server 2019 services
Configuring Outlook on the web
• Configuring mobile messaging on Exchange
Server 2019
Lesson 1: Configuring client access
services in Exchange Server 2019

How client access services work in Exchange

Server 2019
Configuring client access services
Configuring and managing namespaces
Configuring certificates on Exchange Server
Demonstration: Managing certificates
• Configuring POP3 and IMAP4 client access
How client access services work in
Exchange Server 2019
Configuring client access services

You can configure the following options for

client access:
• Virtual directory settings
• Certificates
• Mobile device settings
• Mail flow
• Antimalware protection
• Outlook Anywhere options
Configuring and managing namespaces

• Client access namespaces:

• Define URLs used by clients to access
Exchange Server 2019
• Are shared by servers in the same site
• Are independent from AD DS domain names and
SMTP domains
• Internal URLs are configured on all servers
• External URLs are configured only on
servers accessible from the Internet
• Select a meaningful namespace
Configuring certificates on Exchange
Server

• Certificates for Exchange Server 2019

must be trusted
• Certificate sources:
• Public CA
• Internal CA
• Self-signed
Lesson 2: Managing client services

What is Autodiscover?
Configuring Autodiscover
What is the Availability service?
What are MailTips?
• Demonstration: Configuring MailTips
What is Autodiscover?

• Autodiscover is used to automatically

configure clients for connectivity to
Exchange Server 2019
• Domain joined clients:
• Find Autodiscover based on a service connection
point object
• Non-domain joined clients:
• Find Autodiscover based on DNS lookups

• Autodiscover process:
1. The client sends an Autodiscover request
2. Autodiscover processes the request
3. Autodiscover.xml is returned to the client
4. The client is configured
What are MailTips?

• MailTips provide useful information before

a message is sent
• Default MailTips include:
• Mailbox Full
• Automatic Replies
• Restricted Recipient
• External Recipients
• Large Audience

• You can create custom MailTips for

recipients
• MailTips functionality is provided by
Exchange Web Services
 Lab A: Deploying and configuring client
access services on Exchange Server 2019

Exercise 1: Configuring Namespaces for

client access
Exercise 2: Configuring certificates for client
access
• Exercise
Logon 3: Configuring Custom MailTips
Information
Virtual machines: 20345-1A-LON-DC1
20345-1A-LON-EX1
20345-1A-LON-EX2
20345-1A-LON-CL1
User name: Adatum\Administrator
Password: Pa55w.rd
Estimated Time: 40 minutes
Lab Scenario

You are working as a messaging

administrator for A. Datum Corporation.
Exchange Server 2019 is installed, but the
configuration is not yet complete. The client
access configuration is still at its default
settings. You need to complete the
configuration of client access. This includes
configuring the namespace, configuring a
certificate, and configuring custom MailTips.
Lab Review

Why was it important to create the DNS

records for mail.adatum.com?
• Which cmdlet is required to configure the
Autodiscover URL for internal Outlook
clients?
Lesson 3: Client connectivity and
publishing of Exchange Server 2019
services
Connecting internal Outlook clients to
Exchange Server 2019
Connecting external Outlook clients to
Exchange Server 2019
Connecting non-Outlook clients to Exchange
Server 2019
What is Outlook on the web?
What is Exchange ActiveSync?
Outlook clients for mobile devices
Demonstration: Configuring client
connectivity options
Connecting non-Outlook clients to
Exchange Server 2019

• Non-Outlook client can use:

• Outlook on the web
• POP3
• IMAP4
• Exchange ActiveSync

• Non-Outlook clients have less features

than Outlook
• Outlook on the web has the best feature
set
What is Exchange ActiveSync?

• Exchange ActiveSync:
• Allows mobile devices to synchronize email,
calendars, and contacts
• Is implemented on multiple client types
• Windows 8.1 Phone, Windows 10 Mobile
• Android, iOS
• Features can vary by client type
Demonstration: Configuring client
connectivity options

In this demonstration, you will see how to

configure client connectivity options
Lesson 4: Configuring Outlook on the web

Configuration options for Outlook on the web

Demonstration: Configuring options for
Outlook on the web
Add-Ins for Outlook
Demonstration: Using add-ins for Outlook
What is Office Online Server integration?
Demonstration: Configuring Office Online
Server integration
What is Outlook on the web offline access?
• Demonstration: Using Outlook on the Web
offline access
Configuration options for Outlook on the
web

• Authentication options:
• Forms-based authentication is default
• Can also use integrated Windows
authentication, digest authentication, or basic
authentication
• You can enable or disable specific features
• Control access to attachments with file
access settings
• Control features, file access, and offline
settings per user by using Outlook Web
App policies
What is Office Online Server integration?

• Office Online Server:

• Provides web-based viewing and editing of
Microsoft Office formatted documents
• Integrates with Exchange Server 2019 to allow
viewing and editing of attachments
• To configure Exchange Server 2019 to use
Office Online Server:
Set-OrganizationConfig –
WACDiscoveryEndpoint
https://ServerFqdn/hosting/discover
What is Outlook on the web offline access?

• Offline access for Outlook on the web

allows offline access to mailboxes

• Offline access for Outlook on the web:

• Works only with selected browsers
• Caches part of the mailbox content
• Allows users to perform selected tasks
• Is enabled per-computer
• Can be controlled by using Outlook Web Access
policies and Outlook Web App virtual directory
Lesson 5: Configuring mobile messaging
on Exchange Server 2019

How Exchange ActiveSync works

Managing mobile devices by using Exchange
ActiveSync policies
What is mobile device quarantine?
Managing mobile devices
Demonstration: Managing access for mobile
devices
• Alternatives for mobile device management
How Exchange ActiveSync works

• Exchange ActiveSync devices can be

configured by using:
• Autodiscover
• Manually

• You specify how much data is synchronized

• Direct Push:
• Uses a long standing HTTPS connection
• Notifies clients when items are updated
• Is optimized for idle HTTPS connections of 30
minutes
Managing mobile devices by using
Exchange ActiveSync policies

• Use mobile device mailbox policies to

enforce security settings on mobile devices

• Mobile device mailbox policy settings:

• Device password requirements
• Encryption requirements
• Local wipe options
• Device inactivity settings
• Password lifecycle settings
What is mobile device quarantine?

• Mobile device states:

• Allowed
• Blocked
• Quarantined

• All devices types are allowed by default

• You can:
• Set the default device state for the organization
• Create mobile device access rules
Managing mobile devices

• Use remote wipe to remove data from lost

or stolen mobile devices
• Set the number of device associations
allowed for a user in a throttling policy
• Use debug logging to troubleshoot
synchronization problems
• Ensure that users are not members of
protected groups
Demonstration: Managing access for mobile
devices

In this demonstration, you will see how to

manage access for mobile devices
Alternatives for mobile device
management

• Exchange Server 2019 provides basic

management for mobile devices
• Intune can:
• Deploy certificates and VPN profiles
• Manage password and perform remote wipe
• Enable enhanced security configurations such
as Kiosk Mode for Android devices
• Deploy and manage applications
• Deploy and manage configuration and security
policies
• Deploy configuration profiles for iOS
• Integrate with Configuration Manager
 Lab B: Deploying and configuring client
access services on Exchange Server

Exercise 1: Configuring Exchange Server

2019 for Outlook
Exercise 2: Configuring Outlook on the web
• Exercise 3: Configuring Exchange
ActiveSync
Logon Information
Virtual machines: 20345-1A-LON-DC1
20345-1A-LON-EX1
20345-1A-LON-EX2
20345-1A-LON-CL1
User name: Adatum\Administrator
Password: Pa55w.rd
Estimated Time: 50 minutes
Lab Scenario

You have recently installed Exchange Server

2019 for A. Datum. You need to continue
configuring client access to support the
needs of A. Datum. You have already
configured the namespace for web services,
but you still need to configure the
namespace for Outlook Anywhere and MAPI
over HTTP. Outlook on the web is configured
with the correct namespace, but you need
to simplify the user experience by disabling
unused features. Finally, you need to setup
security for Exchange ActiveSync.
Lab Review

Why might you want to use the Test E-mail

Autoconfiguration option in Outlook?
• Who should be notified when a mobile
device is quarantined?
Module Review and Takeaways

Review Question
• Common Issues and Troubleshooting Tips