INSA QUALITY POLICY
ISO 9001:2015 Quality Management
Standard
ISO 9001:2015 is a quality management system standard that applies
to organizations of all sizes and types, including those that provide
products and services.
The standard requires organizations to identify the processes involved
in providing their products or services, monitor and measure these
processes, and continually improve them.
Everything has quality
• The adoption of a quality management system is a
strategic decision for an organization that can help to
improve its overall performance and provide a sound basis
for sustainable development initiatives ; ISO 9001:2015
standard
• The quality management system requirements specified in
this International Standard complement requirements for
products and services.
QMS principles
Customer Leadership፡ Engagement Process
Focus: of people፡ approach:
Emphasizes the Emphasizes the Emphasizes the Emphasizes the
importance of importance of importance of involving importance of managing
understanding and leadership in creating a and empowering processes and
meeting customer culture of quality and employees to contribute understanding their
requirements and driving continuous to the organization's interactions to achieve
expectations; improvement. success; desired outcomes
Improvement Evidence-based Relationship
: decision-making: management:
Emphasizes the Emphasizes the importance of Emphasizes the importance of
importance of continually making decisions based on data and managing relationships with
improving the information rather than assumptions suppliers, partners, and other
organization's or opinions stakeholders to create value for the
performance and organization and its customers
processes
Quality Management Systems
Requirements
”
Leadership
Leadership
Customer focus
Commitment
Quality policy
Organizational roles,
responsibilities &
authorities
.
Leadership and Commitment
Requirements to demonstrate
leadership and commitment
Communication &
Conformity
* Importance of effective QMS
* Conforming to QMS
requirements
Establishment and Context
* Establish Quality Policy and
Objective
* Compatibility with the context of
the organization’s strategic
direction
Quality Policy
Top Management
Establish
Implement Basis for
Maintain
* a framework for setting
Alignment quality objectives
*Strategic Direction
Reflects Commitment
* continual improvement
of QMS
Support
* satisfy applicable
*Purpose and context of the
requirements
organization
Quality Policy Shall
be available and be
0
maintained as documented
1
information
አቅም 0
be communicated,
understood, and applied
2
ግንባታ within the organization
0 be available to relevant
3 interested parties,
የኢመደአ የጥራት ፖሊሲ
▪ Phase 1 Understanding ISO
9001:2015 Requirements:
▪ Phase 2 Gap Analysis
▪ Phase 3 Development of the New
QMS
▪ Phase 4 Implementation of the
QMS:
▪ Phase 5 Internal Audits:
▪ Phase 6 Management Review:
▪ Phase 7 Certification Audit:
▪ Phase 8: Continuous Improvement:
01 02 03
የስራ ሂደት ባለቤቶች
*መካከለኛ አመራር የተቋሙ ሁሉም
ከፍተኛ አመራር *ከፍተኛ ባለሙያዎች አባላት
*አስፈፃሚዎች
የጥራት ፖሊሲ ባለቤት
ምን ይጠበቃል?
ፖሊሲው ከየካቲት
01 1/2016 ዓ.ም ጀምሮ
ተግባራዊ ሆኗል
የስራ ሂደት ባለቤቶች
ስለፖሊሲው ለአባላቶቻቸው
ገለፃ ማድረግ ይኖርባቸዋል፤
02
03 ሁሉም የተቋሙ አባላት
ፖሊሲውን ማወቅ ይኖርባቸዋል
THANK YOU
