What forms of payment do you accept?

We accept all types of credit and debit cards for payment. We have provision of payment using PayPal payment method as well.

Will I get invoice for my subscription?

Yes, you will receive the invoice for the subscription opted. Invoice will be sent by default to the email ID that was used during sign up. You can also download the invoice from from your user account.

What do you mean by parallel session?

Live parallel sessions indicate the number of tests you can conduct at the same time. For example, if you have opted for 2 parallel sessions, two members of your team can execute live testing simultaneously. Or a single member can run 2 parallel sessions.

Is the pricing based on users or parallel sessions?

Pricing is purely based on parallel sessions. User limit is an add-on which comes along with the editions.

Can I upgrade or downgrade my subscription later?

TestMu AI price is based on plan level and the no. of parallel sessions. As per your need you can upgrade and downgrade at any time. However, changes will not take effect until your next billing cycle.

How does the FREE trial work?

When you sign up, you instantly get access to our Freemium plan. This plan has no trial time limit, it's there for you for Life. In the freemium plan you get limited sessions of 1 minutes each which gets renewed per month. You can anytime upgrade your plan for more robust features and unlimited access to TestMu AI Live Testing machines.