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About us

At Royal Mail we connect companies, customers and communities across the UK, delivering a ‘one-price-goes-anywhere’ universal postal service to over 29 million addresses. As one of the UK's leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe.

Website
https://linktr.ee/royalmail
Industry
Freight and Package Transportation
Company size
10,001+ employees
Headquarters
London
Type
Public Company

Locations

Employees at Royal Mail

Updates

  • In 2024 we entered a strategic partnership with Glasgow Prestwick Airport (PIK) to create an additional gateway into the UK for ecommerce traffic. Today, our pioneering solution is going from strength to strength – now processing 12 flights a week, and continually evolving to add more capability and capacity. By working in partnership with Prestwick Airport, we’ve created a streamlined, strategically located route which gets parcels to customers faster. This success is built on collaboration. By working closely with our customers and partners, parcels enter our network within just 6 hours from landing – ensuring parcels flow into our network with speed, precision, and reliability. To find out more about International Import services at Royal Mail, please get in touch with Fran Davies

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  • Special delivery for Antarctica The staff at the UK’s Rothera Research Station in Antarctica have been gifted an iconic Royal Mail ‘lamp’ post box featuring the King Charles III cypher – just in time for Christmas. The new lamp box was requested by Kirsten Shaw, a station support assistant who runs the staff-only Post Office at British Antarctic Survey’s (BAS) Rothera Research Station, in British Antarctic Territory. The service allows Kirsten’s colleagues to send and receive post from friends and family back home while they are deployed to the frozen continent. As well as overseeing the formal Post Office logistics of getting mail in and out of Antarctica from Rothera, she handles the unpredictable process of getting post out to staff to other UK stations and science field camps - an informal operation affectionately known as ‘Antarctic Postal Logistics’. Seeking an upgrade for their hand-made box, Kirsten wrote to His Majesty The King. Touched by the story of the team working in one of the most remote places on Earth, the Royal Household worked with Royal Mail to arrange this particularly special delivery. Kirsten was recognised with the Fuchs Medal in 2022 for her contributions to the Antarctic community, particularly her work on the staff postal service. She said: “Getting post is really special for the team at Rothera. If you’re doing fieldwork for many months, the feeling of receiving a letter – an actual tangible, piece of paper with handwriting from friends and family – is such a lift. It’s a wonderful way to connect people that goes beyond what an email or text message can do. Being in Antarctica is incredible, but it’s full of extremes. So I think it’s a special thing to send post back home, to communicate your experiences. It’s a moment of your life that you put down on paper and give to someone else.” Sending post to and from a remote Antarctic research station is no mean feat. After Kirsten sorts staff correspondence intended for international delivery, she adds British Antarctic Territory stamps and packs it into bags. She forwards these bags on board the RRS Sir David Attenborough or on BAS aircraft to the Falkland Islands, where BAS maintains an office in Stanley. The final leg involves transport on the ‘air bridge’ route to RAF Brize Norton in Oxfordshire, where letters enter the Royal Mail postal network for onward delivery. The new post box has been delivered to Rothera Research Station by the UK’s polar research vessel RRS Sir David Attenborough, along with the first major drop of supplies to the station following the long Antarctic winter. The post box will ultimately have pride of place in the Discovery Building: a new scientific support and operations hub which supports the station and polar science delivery.

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    **TOP 10 MOST WANTED PRESENTS** With just weeks to go until Christmas, we've revealed this year’s Top 10 most wanted presents, according to children in their special letters to Santa. Santa’s team of Royal Mail elves, who have managed the Christmas mailbag for over 60 years, have carried out the most authoritative survey of children’s wishes this Christmas. Unlike most toy surveys in the run up to Christmas, our findings come directly from the children themselves. The 2025 list sees a return to more traditional toys with no electronic devices making the list. We’re making Christmas even more magical this year with our Magical Card Prize Draw giving card senders a chance to win a share of £500,000 every day. From 1 to 24 December. To enter, simply take a photo of a Christmas card with a 2025 Christmas stamp and the word ‘magical’ written on the envelope. Upload it to http://ms.spr.ly/6047tc0bH along with details of the sender and the recipient.

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  • Our latest research reveals that four in five (83%) UK pet owners include their pet’s name when sending Christmas cards. • Almost 9 in 10 (88%) Brits say including pets makes Christmas more festive • 4 in 10 (41%) owners have sent a card to their furry friends • Over three quarters (76%) of people in Scotland admit to including their pets on their Christmas cards No longer just pining for the Christmas Day walk, pets are joining in more and more of the family Christmas traditions. Three-quarters (75%) of owners say they are more likely than ever before to include their pets name in seasonal greetings. Paw prints are by far the most popular way to sign a card, with nearly half (48%) of pet owners using them and in London, that rises to 59%. Some go even further, with a third (30%) leaving a personalised message “from” their pet.

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  • Our fleet team won big at the GREENFLEET awards last week! ♻️ The first award was for Private Sector commercial Fleet of the year - earning this award for our scale and speed of fleet decarbonisation, thanks to 8,000 EVs, 3,000 charge points, and HGV electrification trials. The team also won the 2025 Electric Fleet Race’s Most Electrified Large Fleet Award. Congratulations to everyone involved 👏 Daniel Collins, Anna Pearson, Rick Parker and Stuart Murphy Find out more about the awards here: https://lnkd.in/eKVuJGRN

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    We've marked a major sustainability milestone by introducing our 8,000th electric vehicle into service. The latest zero-emission version of our iconic red vans joins 48 others already in use at Nottingham North Delivery Office, strengthening our position as the country’s largest electric delivery fleet. Our electrification journey began in December 2017, when we purchased our first 100 electric vehicles and deployed them in delivery offices across the UK. Now, almost a quarter of our delivery offices use electric vehicles for deliveries and collections. Nearly all of our electric vans are charged on-site across our property estate via a purchased 100% renewable electricity supply and all are zero-emission at the tailpipe.

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  • AI is set to play Santa’s little helper this Christmas, with almost half of Brits (42%) planning to use it for festive preparations - rising to 70% among 18–34-year-olds. According to our research, AI is most likely to be used for researching gifts (19%), festive party ideas (13%), decoration inspiration (13%), and even for the timeless tradition of sending Christmas cards (11%). It’s the under-55s driving the trend, with 57% planning to lean on AI for guidance, compared to just 14% of over 55s. And keep an extra eye on cards from the men in your life, who are 67% more likely than women to use AI to help with their Christmas well wishes (15% vs 9%). With so many AI inspired cards expected to be posted this Christmas the real question is: will your loved ones actually notice? It’s easy to see why people are turning to tech to find the right words. Nearly one in five (19%) Brits say they don’t know what to write in cards, with this rising to 31% for 18–24-year-olds. Despite this, three quarters of Brits (74%) think it is important to keep the tradition of sending handwritten Christmas cards alive, and 78% believe handwritten cards are more meaningful than digital greetings. Read more at: http://ms.spr.ly/6046tdAG0

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Funding

Royal Mail 3 total rounds

Last Round

Grant

US$ 1.1M

Investors

Innovate UK
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