Consumer Protection

Ten further sunscreens have either been pulled from shelves or "paused" from supply to retailers over concerns about their sun protection claims, the Therapeutic Goods Administration (TGA) announces.

It is the most consumed protein in the country, but an independent review of Australia's chicken meat industry has found the market is failing, threatening supply and prices. 

Kathy Ellis was overjoyed to finally move into her new house after years of building delays. But within days, she discovered her shower was draining straight into the ceiling below.

Compulsory super has led to higher levels of national savings, but, as the pool of savings grows, many argue that stricter supervision is needed to protect Australians' retirement savings.

Around 35 million US Prime customers, equivalent to one in 10 American citizens, will be eligible for a payout.

The head of Western Australia's biggest insurer says having a Sydney-based owner is the "best path forward" for its customers, but some are threatening to leave if the acquisition goes ahead.

Macquarie commits to repaying thousands of Australians who invested hundreds of millions of their retirement savings in the collapsed Shield Master Fund amid admissions it contravened the Corporations Act.

In enforcing the fine today, the Federal Court's Justice Patrick O'Sullivan described the company's conduct as "extremely serious" and "appalling".

A former triple-0 operator has detailed the distressing moment she could not reach emergency services when her mother became trapped under her mobility scooter during the company's 13-hour outage.

Optus reveals that in addition to customers in South Australia, Western Australia and the Northern Territory, two people in New South Wales were unable to connect to emergency services during the 13-hour outage last Thursday.  

As questions mount about how Australia's retirement funds industry is regulated, a senator says regulator ASIC must more quickly and forcefully enforce the law.

The failed First Guardian and Shield schemes have cost about 12,000 Australians more than $1 billion in retirement savings and exposed deep flaws in how Australia's $4.3 trillion superannuation sector is regulated. 

Two and a half million Australians have signed up for this cashback app, which leaves them wondering what's next. 

A Darwin animal shelter has been accused of "unprofessional" behaviour after failing to provide desexing services which new owners had already paid for as part of their adoption fee.

Online shopping scams are now one of the most frequently reported scam types and experts say they are alarmingly common, impersonating well-known brands and being promoted in search engine advertisements.

The Federal Court orders The Good Guys to pay penalties for 116 promotions that ran between July 2019 and August 2023. 

Consumer advocates are calling for an overhaul of the market mechanism that allows wholesale power prices in Australia’s biggest grid to soar to the highest levels in the world. 

A scientist investigating why pesticides were appearing in marine life discovers a banned chemical on NSW berries. The underwhelming response from the government has exposed regulatory blind spots in the system meant to protect consumers.

Perpetrators of domestic violence and financial abuse can gain access to the superannuation benefits and life insurance proceeds of their victims. A parliamentary inquiry finds super laws should be changed to prevent it continuing.

A creditor’s report into Supercare Dental and Cosmetics Tuggerah reveals almost $3 million in unsecured creditor claims with little chance patients will be able to recoup their money.