Top Tools at a Glance
Best for Deep service mapping with enterprise-scale correlation | User Review "Revolutionizes IT Management with Automation and AI-Driven Insights" A Verified User Mid-Market (51-1000 emp.) | ||
Best for Lightweight AIOps for lean IT teams | User Review "Outstanding RMM and Inventory Tracking Features" RQ Robert Q. Mid-Market (51-1000 emp.) | ||
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Sponsored You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings. Parny | Product Description This description is provided by the seller. Parny helps developers and operations teams respond to incidents faster, reduce alert fatigue, and understand the real-time health of their services and infrastructure. It is an AI-native... | Try for Free | |
Best for Instant microservice-level observability | User Review "Real-Time Insights, Automatic Discovery: Powered by IBM Instana" AK Anil K. Enterprise (> 1000 emp.) | ||
Best for Autonomous full-stack diagnostics | User Review "Effortless Service Mapping and Insightful Dashboards" SK Sourabh K. Mid-Market (51-1000 emp.) | ||
Best for Cross-telemetry cloud observability | User Review "Unified Monitoring (APM) That Accelerates Issue Diagnosis and Incident Resolution" GD Gregory D. Small-Business (50 or fewer emp.) | ||
Best for Predictive anomaly intelligence | User Review "Reliable insights & easy to use observability tool." U Verified User Enterprise (> 1000 emp.) | ||
Best for AIOps-activated service desk operations | User Review "SysAid has changed the way we work in IT" AV Ander V. Small-Business (50 or fewer emp.) | ||
Best for Autonomous resource right-sizing | User Review "Automated Recommendations That Cut Cloud Costs Effortlessly" U Verified User Small-Business (50 or fewer emp.) | ||
Best for Developer-focused performance insight | User Review "Powerful APM Tool with Exceptional UI and Dashboard Features" U Verified User Mid-Market (51-1000 emp.) | ||
Best for End-to-end autonomous remediation | User Review "Outstanding Support and Robust Product Experience" U Verified User Small-Business (50 or fewer emp.) | ||
Deep service mapping with enterprise-scale correlation
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You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
This description is provided by the seller.
Parny helps developers and operations teams respond to incidents faster, reduce alert fatigue, and understand the real-time health of their services and infrastructure. It is an AI-native...
Instant microservice-level observability
Autonomous resource right-sizing
Buyer's Guide: AIOps Platforms
All AIOps Platforms Tools
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users appreciate the ease of use in ServiceNow, making tasks quick and efficient for daily operations.
Users value the real-time visibility ServiceNow IT Operations Management provides, enhancing operational efficiency and reducing downtime.
Users appreciate the efficient incident monitoring capabilities of ServiceNow IT Operations Management, enhancing team productivity.
Users find the learning difficulty of ServiceNow ITOps challenging, especially for those without a tech background.
Users often struggle with the complexity of ServiceNow IT Operations Management, particularly during initial setup and navigation.
Users face a steep learning curve with ServiceNow IT Operations Management, making initial implementation challenging and time-consuming.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users appreciate the ease of use of Atera, enjoying its clear dashboard and quick navigation features.
Users value Atera for its comprehensive all-in-one platform, enhancing support, visibility, and control over their network.
Users appreciate the automation features of Atera, enhancing efficiency and integration into their business processes.
Users find the missing features in Atera, such as improved remote access and dashboard sharing, frustrating.
Users are frustrated with Atera's limited features, lacking advanced functionalities and essential reporting capabilities.
Users report issues with feature reliability, including blurriness, resource overload, and inconsistent remote access performance.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find IBM Instana's ease of use exceptional, streamlining complex application monitoring and simplifying root cause analysis.
Users find IBM Instana's effortless monitoring of complex applications saves time and enhances visibility.
Users appreciate the real-time monitoring capabilities of IBM Instana, making incident management and troubleshooting effortless.
Users believe the product's pricing is too high, posing challenges for startup companies in particular.
Users find the UI cumbersome and overwhelming, needing time to adapt despite the platform's insights and visibility.
Users find the pricing confusing, especially for smaller teams, feeling it is high and overwhelming initially.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the deep insights and real-time monitoring provided by Dynatrace, enhancing application performance and security.
Users value the ease of use provided by Dynatrace, enhancing their workflow and simplifying deployment and monitoring.
Users value the comprehensive monitoring capabilities of Dynatrace, enabling quick insights and proactive performance management.
Users find the learning curve steep, struggling to configure features and manage the tool's complexity effectively.
Users find the learning difficulty of Dynatrace challenging due to its vast features and complex configurations.
Users find Dynatrace expensive, especially for nonprofits and startups, restricting access to essential tools and features.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users appreciate the ease of use of Datadog, finding it intuitive and straightforward to implement and navigate.
Users appreciate the comprehensive monitoring capabilities of Datadog, enabling effective oversight of all systems and user sessions.
Users appreciate the real-time monitoring capabilities of Datadog, enhancing service oversight and system performance.
Users feel the subscription cost is too high, particularly for limited data backup retention options.
Users find the pricing issues of Datadog concerning, as costs can quickly escalate with added features.
Users find the learning curve steep, requiring time to fully grasp Datadog's features and maximize benefits.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the real-time monitoring capabilities of Rakuten SixthSense, enhancing user experience and proactive issue resolution.
Users enjoy the ease of use of Rakuten SixthSense, appreciating its intuitive UI and seamless integration for monitoring.
Users value the detailed monitoring capabilities of Rakuten SixthSense, enabling efficient application performance and quick troubleshooting.
Users highlight the inefficient alert system, citing issues like lack of customization and frequent false positives.
Users find the insufficient information in documentation limits the tool’s usability and understanding of new features.
Users note the need for system improvement in agent-less installations and alert management for better efficiency.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find SysAid's platform to be intuitive and easy to use, enhancing their workflow and overall experience.
Users praise the amazing customer support of SysAid, noting its reliability and availability nearly 24/7.
Users value SysAid's robust asset management and automation features, enhancing workflows and streamlining ticket management processes.
Users note the missing features in SysAid, particularly lacking customization, reporting, and integration options.
Users face a steep learning curve with SysAid, making it challenging to navigate its many features and settings.
Users find limited customization in SysAid, making the self-service portal feel inflexible and difficult to navigate.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users benefit from cost optimization with IBM Turbonomic, gaining insights to reduce unnecessary cloud expenditures effectively.
Users love the user-friendly interface of IBM Turbonomic, making it easy to navigate and learn quickly.
Users value the smart automation of IBM Turbonomic, which optimizes resources and reduces costs efficiently.
Users find the complexity of the interface challenging for new users, requiring time to adapt and learn effectively.
Users face a steep learning curve with IBM Turbonomic, making it challenging for newcomers to navigate its features.
Users find IBM Turbonomic to be expensive, particularly challenging for smaller organizations with tight budgets and limited IT resources.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the real-time monitoring of New Relic, which enhances performance analysis and system reliability significantly.
Users appreciate the ease of use of New Relic, benefiting from straightforward dashboards and clear performance insights.
Users value the robust and intuitive platform of New Relic for effective monitoring and insightful analytics.
Users find New Relic to be expensive, with a complex pricing model that may not suit smaller teams well.
Users express concerns about pricing issues, noting it can be complex and costly for smaller teams or high data volumes.
Users find the complexity of New Relic's dashboards and pricing model challenging, especially for beginners and large teams.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users commend the innovative AI integration of Digitate's ignio, enhancing efficiency and proactive issue resolution in IT operations.
Users value the automation capabilities of Digitate, enabling efficient task management and significant time savings.
Users value the excellent customer support from Digitate, enhancing their experience with Ignio and efficiency in operations.
Users find the implementation process time-consuming, which complicates initial setup and hinders overall efficiency.
Users find the setup complexity of Digitate challenging, making initial configuration and customization time-consuming.
Users find the difficult learning curve of Digitate challenging, requiring substantial effort for effective usage and integration.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users appreciate the real-time alert notifications of PagerDuty, ensuring they never miss critical issues with ease.
Users value the reliability and customization of PagerDuty's alerting system, ensuring critical issues are addressed promptly.
Users value the reliable and quick alert management of PagerDuty, enabling effective incident response and team engagement.
Users find PagerDuty to be expensive, with high costs and limited support compared to other Incident Management providers.
Users experience alert issues with noise and unnecessary bombardment, complicating their overall experience with PagerDuty.
Users express concern over high pricing of PagerDuty compared to other incident management solutions and limited support.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the AI-powered full stack monitoring of Site24x7, appreciating its effectiveness in multicloud setups.
Users find the ease of use of Site24x7 exceptional, benefiting from straightforward setup and comprehensive features.
Users value the real-time monitoring capabilities of Site24x7, enhancing awareness of both internal and external infrastructure.
Users find the alert issues with Site24x7 create noise, leading to multiple notifications for individual incidents.
Users feel that the missing features in Site24x7 limit its functionality and ease of use.
Users find the learning curve steep, as initial setup and understanding modules can be time-consuming and daunting.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the noise reduction and streamlined incident management that BigPanda's alerting system provides, enhancing workflow efficiency.
Users value the effective noise reduction and streamlined incident management in BigPanda, enhancing their workflow automation.
Users benefit from automation, enhancing efficiency by reducing noise and streamlining incident management workflows.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users praise Siit for its ease of use, simplifying support requests and enhancing employee onboarding experiences.
Users rave about Siit's seamless integrations with Slack and Microsoft Teams, enhancing team collaboration and efficiency.
Users commend Siit for its efficient customer support, simplifying the resolution process and improving employee satisfaction.
Users feel that Siit has inadequate reporting, limiting insights and customization in support operations.
Users feel the need for more analytics and reporting features in Siit to enhance support operations insights.
Users find integration issues with Siit, suggesting a need for more connectivity options like Google Drive.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the ease of use of meshIQ, making management and updates straightforward and efficient.
Users value the real-time monitoring of meshIQ, providing instant insights into infrastructure health and performance.
Users find the user-friendly web UI of meshIQ convenient for easily managing infrastructure and message queues.
Users note a difficult learning curve for MeshIQ's advanced features, making it overwhelming without proper guidance.
Users find the learning curve steep, especially when navigating more advanced features without adequate guidance.
Users find the steep learning curve for advanced features in meshIQ can be overwhelming without adequate guidance.