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Best Live Chat Software with Co-Browsing Capabilities

Benefits of Live Chat Software with Co-Browsing capabilities include: Allows agents to join a customer's browser session and navigate through the website with them.
Below are the top-rated Live Chat Software with Co-Browsing capabilities, as verified by G2’s Research team. Real users have identified Co-Browsing as an important function of Live Chat Software. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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14 Listings in Live Chat Available
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    G2 Score
Qualified
(1,329)4.9 out of 5
Optimized for quick response
7th Easiest To Use in Live Chat software
View top Consulting Services for Qualified
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Codestin Search App
    • Product Description
    How are these determined?Codestin Search App
    This description is provided by the seller.

    Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the

    Users
    • Sales Development Representative
    • Marketing Operations Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Mid-Market
    • 20% Enterprise
    User Sentiment
    How are these determined?Codestin Search App
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Qualified is a chat system that supports booking meetings directly from a website and bridges the speed-to-lead gap often found with other Marketing Automation tools.
    • Users frequently mention the user-friendly interface, the ability to scale Business Development Rep workload, and the valuable insights provided by the AI chatbot.
    • Users mentioned that it takes time to learn the tool, with many settings to get used to, and setting up prompts isn’t always quick.
  • Pros and Cons
    Codestin Search App
    • Qualified Pros and Cons
    How are these determined?Codestin Search App
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    277
    Helpful
    248
    Customer Service
    211
    Ease of Use
    210
    Features
    208
    Cons
    Learning Curve
    84
    Missing Features
    73
    Steep Learning Curve
    49
    Limited Customization
    34
    Complexity
    32
    View All Pros and Cons
  • User Satisfaction
    Codestin Search App
    • Qualified features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.1
    9.5
    Lead Development
    Average: 8.5
    9.4
    Customization
    Average: 8.5
    9.1
    Co-Browsing
    Average: 8.1
  • Seller Details
    Codestin Search App
    • Seller Details
    Seller
    Qualified.com
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, CA
    Twitter
    @tryqualified
    686 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    286 employees on LinkedIn®
Product Description
How are these determined?Codestin Search App
This description is provided by the seller.

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the

Users
  • Sales Development Representative
  • Marketing Operations Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Mid-Market
  • 20% Enterprise
User Sentiment
How are these determined?Codestin Search App
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Qualified is a chat system that supports booking meetings directly from a website and bridges the speed-to-lead gap often found with other Marketing Automation tools.
  • Users frequently mention the user-friendly interface, the ability to scale Business Development Rep workload, and the valuable insights provided by the AI chatbot.
  • Users mentioned that it takes time to learn the tool, with many settings to get used to, and setting up prompts isn’t always quick.
Qualified Pros and Cons
How are these determined?Codestin Search App
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
277
Helpful
248
Customer Service
211
Ease of Use
210
Features
208
Cons
Learning Curve
84
Missing Features
73
Steep Learning Curve
49
Limited Customization
34
Complexity
32
View All Pros and Cons
Qualified features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.1
9.5
Lead Development
Average: 8.5
9.4
Customization
Average: 8.5
9.1
Co-Browsing
Average: 8.1
Seller Details
Seller
Qualified.com
Company Website
Year Founded
2018
HQ Location
San Francisco, CA
Twitter
@tryqualified
686 Twitter followers
LinkedIn® Page
www.linkedin.com
286 employees on LinkedIn®
Tidio
(1,850)4.7 out of 5
Optimized for quick response
Save to My Lists
DealsSpecial offer!
15% Off: $21-46/month
  • Overview
    Codestin Search App
    • Product Description
    How are these determined?Codestin Search App
    This description is provided by the seller.

    Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, a

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 90% Small-Business
    • 8% Mid-Market
    User Sentiment
    How are these determined?Codestin Search App
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tidio is a customer communication tool that combines real-time chat with automated bots, aiming to engage customers even when the business is offline.
    • Users like Tidio's seamless integration with websites, its practical features, and the prompt response from the support team, as well as its ability to integrate with other tools like Shopify, Facebook, and Instagram.
    • Users reported that the chatbot setup can feel limiting, the dashboard occasionally feels sluggish, and some advanced automation or reporting tools are only available on higher-tier plans.
  • Pros and Cons
    Codestin Search App
    • Tidio Pros and Cons
    How are these determined?Codestin Search App
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    242
    Helpful
    188
    Chatbots
    168
    Easy Setup
    157
    Chat Features
    145
    Cons
    Expensive
    85
    Missing Features
    63
    Cost
    59
    Limited Features
    59
    Limited Customization
    52
    View All Pros and Cons
  • User Satisfaction
    Codestin Search App
    • Tidio features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Lead Development
    Average: 8.5
    8.9
    Customization
    Average: 8.5
    8.5
    Co-Browsing
    Average: 8.1
  • Seller Details
    Codestin Search App
    • Seller Details
    Seller
    Tidio
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    Twitter
    @tidiocx
    1,321 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    166 employees on LinkedIn®
Product Description
How are these determined?Codestin Search App
This description is provided by the seller.

Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, a

Users
  • Owner
  • CEO
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 90% Small-Business
  • 8% Mid-Market
User Sentiment
How are these determined?Codestin Search App
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tidio is a customer communication tool that combines real-time chat with automated bots, aiming to engage customers even when the business is offline.
  • Users like Tidio's seamless integration with websites, its practical features, and the prompt response from the support team, as well as its ability to integrate with other tools like Shopify, Facebook, and Instagram.
  • Users reported that the chatbot setup can feel limiting, the dashboard occasionally feels sluggish, and some advanced automation or reporting tools are only available on higher-tier plans.
Tidio Pros and Cons
How are these determined?Codestin Search App
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
242
Helpful
188
Chatbots
168
Easy Setup
157
Chat Features
145
Cons
Expensive
85
Missing Features
63
Cost
59
Limited Features
59
Limited Customization
52
View All Pros and Cons
Tidio features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.8
Lead Development
Average: 8.5
8.9
Customization
Average: 8.5
8.5
Co-Browsing
Average: 8.1
Seller Details
Seller
Tidio
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@tidiocx
1,321 Twitter followers
LinkedIn® Page
www.linkedin.com
166 employees on LinkedIn®

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FreshChat
(488)4.4 out of 5
View top Consulting Services for FreshChat
Save to My Lists
Entry Level Price:Free
  • Overview
    Codestin Search App
    • Product Description
    How are these determined?Codestin Search App
    This description is provided by the seller.

    Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channel

    Users
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Codestin Search App
    • FreshChat Pros and Cons
    How are these determined?Codestin Search App
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Helpful
    18
    Features
    17
    Automation
    12
    Chat Features
    12
    Cons
    Missing Features
    10
    Learning Curve
    8
    Chatbot Issues
    7
    Chat Issues
    7
    Limited Features
    7
    View All Pros and Cons
  • User Satisfaction
    Codestin Search App
    • FreshChat features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Lead Development
    Average: 8.5
    8.5
    Customization
    Average: 8.5
    8.2
    Co-Browsing
    Average: 8.1
  • Seller Details
    Codestin Search App
    • Seller Details
    Seller
    Freshworks
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    19,080 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,542 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Codestin Search App
This description is provided by the seller.

Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channel

Users
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 35% Mid-Market
FreshChat Pros and Cons
How are these determined?Codestin Search App
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Helpful
18
Features
17
Automation
12
Chat Features
12
Cons
Missing Features
10
Learning Curve
8
Chatbot Issues
7
Chat Issues
7
Limited Features
7
View All Pros and Cons
FreshChat features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.4
Lead Development
Average: 8.5
8.5
Customization
Average: 8.5
8.2
Co-Browsing
Average: 8.1
Seller Details
Seller
Freshworks
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
19,080 Twitter followers
LinkedIn® Page
www.linkedin.com
9,542 employees on LinkedIn®
Ownership
NASDAQ: FRSH
Crisp
(183)4.5 out of 5
15th Easiest To Use in Live Chat software
Save to My Lists
Entry Level Price:Free
  • Overview
    Codestin Search App
    • Product Description
    How are these determined?Codestin Search App
    This description is provided by the seller.

    Crisp is the ultimate all-in-one AI-powered multichannel customer support platform that helps businesses connect instantly with their customers or leads waiting for support. With its quickly evolving

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 85% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Codestin Search App
    • Crisp Pros and Cons
    How are these determined?Codestin Search App
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    32
    Helpful
    29
    Features
    26
    Ease of Use
    20
    Intuitive
    18
    Cons
    Missing Features
    13
    Limited Features
    8
    Poor Customer Support
    7
    Expensive
    5
    Lack of Features
    5
    View All Pros and Cons
  • User Satisfaction
    Codestin Search App
    • Crisp features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Lead Development
    Average: 8.5
    8.4
    Customization
    Average: 8.5
    8.7
    Co-Browsing
    Average: 8.1
  • Seller Details
    Codestin Search App
    • Seller Details
    Seller
    Crisp IM SARL
    Year Founded
    2015
    HQ Location
    Nantes, FR
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Codestin Search App
This description is provided by the seller.

Crisp is the ultimate all-in-one AI-powered multichannel customer support platform that helps businesses connect instantly with their customers or leads waiting for support. With its quickly evolving

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 85% Small-Business
  • 13% Mid-Market
Crisp Pros and Cons
How are these determined?Codestin Search App
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
32
Helpful
29
Features
26
Ease of Use
20
Intuitive
18
Cons
Missing Features
13
Limited Features
8
Poor Customer Support
7
Expensive
5
Lack of Features
5
View All Pros and Cons
Crisp features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.3
Lead Development
Average: 8.5
8.4
Customization
Average: 8.5
8.7
Co-Browsing
Average: 8.1
Seller Details
Seller
Crisp IM SARL
Year Founded
2015
HQ Location
Nantes, FR
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
LivePerson
(197)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Codestin Search App
    • Product Description
    How are these determined?Codestin Search App
    This description is provided by the seller.

    LivePerson is the enterprise leader in digital customer conversations. Our digital customer conversation platform is trusted by the world’s biggest brands to accelerate their contact center transforma

    Users
    No information available
    Industries
    • Internet
    • Retail
    Market Segment
    • 43% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Codestin Search App
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • LivePerson is a conversation management platform that uses AI to facilitate customer interactions across multiple channels such as live chats, SMS, and social media.
    • Reviewers appreciate the platform's robust AI capabilities, its ability to handle routine inquiries, and its integration with CRM and payment systems, which supports complex business needs and provides valuable insights into customer engagement and sentiment.
    • Reviewers mentioned that LivePerson can be complex to set up and personalize, especially for beginners, and that it can be expensive, particularly for small businesses, with some also noting occasional performance lags and delays in customer support response.
  • Pros and Cons
    Codestin Search App
    • LivePerson Pros and Cons
    How are these determined?Codestin Search App
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    27
    Helpful
    23
    Ease of Use
    21
    Artificial Intelligence
    15
    Customer Engagement
    13
    Cons
    Learning Curve
    15
    Expensive
    9
    Steep Learning Curve
    9
    Complexity
    8
    Inadequate Reporting
    8
    View All Pros and Cons
  • User Satisfaction
    Codestin Search App
    • LivePerson features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Lead Development
    Average: 8.5
    7.8
    Customization
    Average: 8.5
    8.4
    Co-Browsing
    Average: 8.1
  • Seller Details
    Codestin Search App
    • Seller Details
    Seller
    LivePerson
    Company Website
    Year Founded
    1995
    HQ Location
    New York, NY
    Twitter
    @LivePerson
    10,877 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,258 employees on LinkedIn®
Product Description
How are these determined?Codestin Search App
This description is provided by the seller.

LivePerson is the enterprise leader in digital customer conversations. Our digital customer conversation platform is trusted by the world’s biggest brands to accelerate their contact center transforma

Users
No information available
Industries
  • Internet
  • Retail
Market Segment
  • 43% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Codestin Search App
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • LivePerson is a conversation management platform that uses AI to facilitate customer interactions across multiple channels such as live chats, SMS, and social media.
  • Reviewers appreciate the platform's robust AI capabilities, its ability to handle routine inquiries, and its integration with CRM and payment systems, which supports complex business needs and provides valuable insights into customer engagement and sentiment.
  • Reviewers mentioned that LivePerson can be complex to set up and personalize, especially for beginners, and that it can be expensive, particularly for small businesses, with some also noting occasional performance lags and delays in customer support response.
LivePerson Pros and Cons
How are these determined?Codestin Search App
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
27
Helpful
23
Ease of Use
21
Artificial Intelligence
15
Customer Engagement
13
Cons
Learning Curve
15
Expensive
9
Steep Learning Curve
9
Complexity
8
Inadequate Reporting
8
View All Pros and Cons
LivePerson features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.1
8.6
Lead Development
Average: 8.5
7.8
Customization
Average: 8.5
8.4
Co-Browsing
Average: 8.1
Seller Details
Seller
LivePerson
Company Website
Year Founded
1995
HQ Location
New York, NY
Twitter
@LivePerson
10,877 Twitter followers
LinkedIn® Page
www.linkedin.com
1,258 employees on LinkedIn®
Richpanel
(93)4.7 out of 5
Save to My Lists
Entry Level Price:Starting at $29.00
  • Overview
    Codestin Search App
    • Product Description
    How are these determined?Codestin Search App
    This description is provided by the seller.

    Customer service can make or break customers’ trust in your ecommerce store. With Richpanel on your side, your support team will a) respond faster b) always give accurate answers c) easily manage larg

    Users
    • Customer Service Manager
    Industries
    • Retail
    • Health, Wellness and Fitness
    Market Segment
    • 82% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Codestin Search App
    • Richpanel Pros and Cons
    How are these determined?Codestin Search App
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    9
    Ease of Use
    8
    Helpful
    4
    Quick Response
    4
    Automation Efficiency
    3
    Cons
    Integration Issues
    4
    Chat Limitations
    2
    Lack of Features
    2
    Not User-Friendly
    2
    Setup Difficulties
    2
    View All Pros and Cons
  • User Satisfaction
    Codestin Search App
    • Richpanel features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Lead Development
    Average: 8.5
    8.7
    Customization
    Average: 8.5
    8.1
    Co-Browsing
    Average: 8.1
  • Seller Details
    Codestin Search App
    • Seller Details
    Seller
    Richpanel
    Year Founded
    2019
    HQ Location
    San Jose, California
    Twitter
    @Richpanel
    335 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Codestin Search App
This description is provided by the seller.

Customer service can make or break customers’ trust in your ecommerce store. With Richpanel on your side, your support team will a) respond faster b) always give accurate answers c) easily manage larg

Users
  • Customer Service Manager
Industries
  • Retail
  • Health, Wellness and Fitness
Market Segment
  • 82% Small-Business
  • 17% Mid-Market
Richpanel Pros and Cons
How are these determined?Codestin Search App
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
9
Ease of Use
8
Helpful
4
Quick Response
4
Automation Efficiency
3
Cons
Integration Issues
4
Chat Limitations
2
Lack of Features
2
Not User-Friendly
2
Setup Difficulties
2
View All Pros and Cons
Richpanel features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
8.4
Lead Development
Average: 8.5
8.7
Customization
Average: 8.5
8.1
Co-Browsing
Average: 8.1
Seller Details
Seller
Richpanel
Year Founded
2019
HQ Location
San Jose, California
Twitter
@Richpanel
335 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
HappyFox Chat
(103)4.4 out of 5
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Codestin Search App
    • Product Description
    How are these determined?Codestin Search App
    This description is provided by the seller.

    HappyFox Live Chat is designed to deliver real-time support, enhancing customer interactions and satisfaction. The solution features an intuitive and customizable chat widget that allows businesses to

    Users
    No information available
    Industries
    • Internet
    • Marketing and Advertising
    Market Segment
    • 72% Small-Business
    • 26% Mid-Market
  • User Satisfaction
    Codestin Search App
    • HappyFox Chat features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Lead Development
    Average: 8.5
    7.9
    Customization
    Average: 8.5
    0.0
    No information available
  • Seller Details
    Codestin Search App
    • Seller Details
    Seller
    HappyFox Inc.
    Year Founded
    2011
    HQ Location
    Irvine, California
    Twitter
    @HappyFoxApp
    2,489 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    146 employees on LinkedIn®
    Phone
    +1 (949) 535-2220
Product Description
How are these determined?Codestin Search App
This description is provided by the seller.

HappyFox Live Chat is designed to deliver real-time support, enhancing customer interactions and satisfaction. The solution features an intuitive and customizable chat widget that allows businesses to

Users
No information available
Industries
  • Internet
  • Marketing and Advertising
Market Segment
  • 72% Small-Business
  • 26% Mid-Market
HappyFox Chat features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.5
Lead Development
Average: 8.5
7.9
Customization
Average: 8.5
0.0
No information available
Seller Details
Seller
HappyFox Inc.
Year Founded
2011
HQ Location
Irvine, California
Twitter
@HappyFoxApp
2,489 Twitter followers
LinkedIn® Page
www.linkedin.com
146 employees on LinkedIn®
Phone
+1 (949) 535-2220
Quiq
(31)4.6 out of 5
Save to My Lists
  • Overview
    Codestin Search App
    • Product Description
    How are these determined?Codestin Search App
    This description is provided by the seller.

    Quiq is the leader in enterprise agentic AI for CX. We help brands re-imagine the customer journey and deliver personalized, proactive support at every touch point at scale. The powerful combination o

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 45% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Codestin Search App
    • Quiq Pros and Cons
    How are these determined?Codestin Search App
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    4
    Ease of Use
    4
    Helpful
    3
    Automation
    2
    Effective
    2
    Cons
    Call Issues
    1
    Connectivity Issues
    1
    Integration Issues
    1
    Messaging Issues
    1
    Reporting Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Codestin Search App
    • Quiq features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Lead Development
    Average: 8.5
    8.8
    Customization
    Average: 8.5
    6.3
    Co-Browsing
    Average: 8.1
  • Seller Details
    Codestin Search App
    • Seller Details
    Seller
    Quiq, Inc.
    Year Founded
    2015
    HQ Location
    Bozeman, MT
    Twitter
    @quiq
    4 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    107 employees on LinkedIn®
Product Description
How are these determined?Codestin Search App
This description is provided by the seller.

Quiq is the leader in enterprise agentic AI for CX. We help brands re-imagine the customer journey and deliver personalized, proactive support at every touch point at scale. The powerful combination o

Users
No information available
Industries
No information available
Market Segment
  • 45% Mid-Market
  • 35% Small-Business
Quiq Pros and Cons
How are these determined?Codestin Search App
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
4
Ease of Use
4
Helpful
3
Automation
2
Effective
2
Cons
Call Issues
1
Connectivity Issues
1
Integration Issues
1
Messaging Issues
1
Reporting Issues
1
View All Pros and Cons
Quiq features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
8.3
Lead Development
Average: 8.5
8.8
Customization
Average: 8.5
6.3
Co-Browsing
Average: 8.1
Seller Details
Seller
Quiq, Inc.
Year Founded
2015
HQ Location
Bozeman, MT
Twitter
@quiq
4 Twitter followers
LinkedIn® Page
www.linkedin.com
107 employees on LinkedIn®
Lime Connect (formerly Userlike)
(453)4.4 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Codestin Search App
    • Product Description
    How are these determined?Codestin Search App
    This description is provided by the seller.

    is Germany’s leading AI-powered platform for customer service automation and messaging across all channels. The solution combines a central Message Center with advanced AI capabilities, enabling compa

    Users
    • CEO
    • Marketing Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 80% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Codestin Search App
    • Lime Connect (formerly Userlike) Pros and Cons
    How are these determined?Codestin Search App
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Call Management
    1
    Case Management
    1
    Contact Management
    1
    Easy Implementation
    1
    Easy Integrations
    1
    Cons
    Expensive
    1
    UX Improvement
    1
    View All Pros and Cons
  • User Satisfaction
    Codestin Search App
    • Lime Connect (formerly Userlike) features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Lead Development
    Average: 8.5
    8.2
    Customization
    Average: 8.5
    8.5
    Co-Browsing
    Average: 8.1
  • Seller Details
    Codestin Search App
    • Seller Details
    Seller
    Lime Connect
    Year Founded
    2011
    HQ Location
    Cologne, Germany
    Twitter
    @userlike
    5,071 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Codestin Search App
This description is provided by the seller.

is Germany’s leading AI-powered platform for customer service automation and messaging across all channels. The solution combines a central Message Center with advanced AI capabilities, enabling compa

Users
  • CEO
  • Marketing Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 80% Small-Business
  • 16% Mid-Market
Lime Connect (formerly Userlike) Pros and Cons
How are these determined?Codestin Search App
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Call Management
1
Case Management
1
Contact Management
1
Easy Implementation
1
Easy Integrations
1
Cons
Expensive
1
UX Improvement
1
View All Pros and Cons
Lime Connect (formerly Userlike) features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.1
Lead Development
Average: 8.5
8.2
Customization
Average: 8.5
8.5
Co-Browsing
Average: 8.1
Seller Details
Seller
Lime Connect
Year Founded
2011
HQ Location
Cologne, Germany
Twitter
@userlike
5,071 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
Acquire
(43)4.2 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Codestin Search App
    • Product Description
    How are these determined?Codestin Search App
    This description is provided by the seller.

    Acquire is a conversational customer engagement platform that empowers companies to deliver exceptional experiences. By simplifying communication across touchpoints and tools, personalizing interactio

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 56% Small-Business
    • 40% Mid-Market
  • User Satisfaction
    Codestin Search App
    • Acquire features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Lead Development
    Average: 8.5
    8.2
    Customization
    Average: 8.5
    8.7
    Co-Browsing
    Average: 8.1
  • Seller Details
    Codestin Search App
    • Seller Details
    Seller
    Acquire
    Year Founded
    2017
    HQ Location
    San Francisco, California
    LinkedIn® Page
    www.linkedin.com
    54 employees on LinkedIn®
Product Description
How are these determined?Codestin Search App
This description is provided by the seller.

Acquire is a conversational customer engagement platform that empowers companies to deliver exceptional experiences. By simplifying communication across touchpoints and tools, personalizing interactio

Users
No information available
Industries
  • Computer Software
Market Segment
  • 56% Small-Business
  • 40% Mid-Market
Acquire features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.6
Lead Development
Average: 8.5
8.2
Customization
Average: 8.5
8.7
Co-Browsing
Average: 8.1
Seller Details
Seller
Acquire
Year Founded
2017
HQ Location
San Francisco, California
LinkedIn® Page
www.linkedin.com
54 employees on LinkedIn®
ChatBeacon AI
(59)4.6 out of 5
Save to My Lists
Free trial available
  • Overview
    Codestin Search App
    • Product Description
    How are these determined?Codestin Search App
    This description is provided by the seller.

    Ranked the #1 Live Chat Platform (July 2025)! ChatBeacon AI: Elevate Customer Engagement with Intelligent Live Chat and Visual Shopping Support ChatBeacon AI is a powerful live chat and AI chatb

    Users
    No information available
    Industries
    • Consumer Services
    Market Segment
    • 69% Mid-Market
    • 53% Small-Business
  • User Satisfaction
    Codestin Search App
    • ChatBeacon AI features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Lead Development
    Average: 8.5
    9.1
    Customization
    Average: 8.5
    0.0
    No information available
  • Seller Details
    Codestin Search App
    • Seller Details
    Seller
    SmartMax Software
    Year Founded
    1994
    HQ Location
    Tulsa, OK
    Twitter
    @chatbeaconio
    907 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Codestin Search App
This description is provided by the seller.

Ranked the #1 Live Chat Platform (July 2025)! ChatBeacon AI: Elevate Customer Engagement with Intelligent Live Chat and Visual Shopping Support ChatBeacon AI is a powerful live chat and AI chatb

Users
No information available
Industries
  • Consumer Services
Market Segment
  • 69% Mid-Market
  • 53% Small-Business
ChatBeacon AI features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
8.4
Lead Development
Average: 8.5
9.1
Customization
Average: 8.5
0.0
No information available
Seller Details
Seller
SmartMax Software
Year Founded
1994
HQ Location
Tulsa, OK
Twitter
@chatbeaconio
907 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
eGain Chat
(10)4.0 out of 5
Save to My Lists
  • Overview
    Codestin Search App
    • Product Description
    How are these determined?Codestin Search App
    This description is provided by the seller.

    eGain Chat™ enables you to offer real-time chat assistance to website visitors. Agents can exchange text messages, files, web pages, and knowledge base articles with visitors to answer their queries,

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 110% Enterprise
    • 40% Mid-Market
  • User Satisfaction
    Codestin Search App
    • eGain Chat features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Codestin Search App
    • Seller Details
    Seller
    eGain
    Year Founded
    1997
    HQ Location
    Sunnyvale, CA
    Twitter
    @eGain
    2,513 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    781 employees on LinkedIn®
    Ownership
    NasdaqCM:EGAN
Product Description
How are these determined?Codestin Search App
This description is provided by the seller.

eGain Chat™ enables you to offer real-time chat assistance to website visitors. Agents can exchange text messages, files, web pages, and knowledge base articles with visitors to answer their queries,

Users
No information available
Industries
No information available
Market Segment
  • 110% Enterprise
  • 40% Mid-Market
eGain Chat features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
eGain
Year Founded
1997
HQ Location
Sunnyvale, CA
Twitter
@eGain
2,513 Twitter followers
LinkedIn® Page
www.linkedin.com
781 employees on LinkedIn®
Ownership
NasdaqCM:EGAN
CINNOX
(34)4.3 out of 5
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Codestin Search App
    • Product Description
    How are these determined?Codestin Search App
    This description is provided by the seller.

    CINNOX is a comprehensive engagement platform that unifies telephony, digital, and social channels. We help businesses compete and win by humanising customer and team experiences through one single pl

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 50% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Codestin Search App
    • CINNOX Pros and Cons
    How are these determined?Codestin Search App
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Ease of Use
    3
    Communication
    2
    Easy Management
    2
    Easy Setup
    2
    Cons
    Missing Functionality
    3
    Limited AI Capabilities
    2
    Admin Control Issues
    1
    Call Issues
    1
    Chatbot Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Codestin Search App
    • CINNOX features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Lead Development
    Average: 8.5
    8.6
    Customization
    Average: 8.5
    8.0
    Co-Browsing
    Average: 8.1
  • Seller Details
    Codestin Search App
    • Seller Details
    Seller
    M800
    Year Founded
    2007
    HQ Location
    Hong Kong
    LinkedIn® Page
    www.linkedin.com
    114 employees on LinkedIn®
Product Description
How are these determined?Codestin Search App
This description is provided by the seller.

CINNOX is a comprehensive engagement platform that unifies telephony, digital, and social channels. We help businesses compete and win by humanising customer and team experiences through one single pl

Users
No information available
Industries
  • Financial Services
Market Segment
  • 50% Small-Business
  • 32% Mid-Market
CINNOX Pros and Cons
How are these determined?Codestin Search App
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Ease of Use
3
Communication
2
Easy Management
2
Easy Setup
2
Cons
Missing Functionality
3
Limited AI Capabilities
2
Admin Control Issues
1
Call Issues
1
Chatbot Issues
1
View All Pros and Cons
CINNOX features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.8
Lead Development
Average: 8.5
8.6
Customization
Average: 8.5
8.0
Co-Browsing
Average: 8.1
Seller Details
Seller
M800
Year Founded
2007
HQ Location
Hong Kong
LinkedIn® Page
www.linkedin.com
114 employees on LinkedIn®
ProProfs Chat
(35)4.5 out of 5
Save to My Lists
Entry Level Price:$39/month 3
  • Overview
    Codestin Search App
    • Product Description
    How are these determined?Codestin Search App
    This description is provided by the seller.

    ProProfs Chat is a responsive live chat software that helps organizations get in touch with their daily visitors and customers in real-time hassle-free. Whether you own a small, medium or enterprise l

    Users
    No information available
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 51% Small-Business
    • 31% Mid-Market
  • User Satisfaction
    Codestin Search App
    • ProProfs Chat features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Lead Development
    Average: 8.5
    8.5
    Customization
    Average: 8.5
    9.6
    Co-Browsing
    Average: 8.1
  • Seller Details
    Codestin Search App
    • Seller Details
    Seller
    ProProfs
    Year Founded
    2009
    HQ Location
    Los Angeles, CA
    Twitter
    @ProProfs
    4,769 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220 employees on LinkedIn®
Product Description
How are these determined?Codestin Search App
This description is provided by the seller.

ProProfs Chat is a responsive live chat software that helps organizations get in touch with their daily visitors and customers in real-time hassle-free. Whether you own a small, medium or enterprise l

Users
No information available
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 51% Small-Business
  • 31% Mid-Market
ProProfs Chat features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.3
Lead Development
Average: 8.5
8.5
Customization
Average: 8.5
9.6
Co-Browsing
Average: 8.1
Seller Details
Seller
ProProfs
Year Founded
2009
HQ Location
Los Angeles, CA
Twitter
@ProProfs
4,769 Twitter followers
LinkedIn® Page
www.linkedin.com
220 employees on LinkedIn®
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