Celo Reviews & Product Details

We’ve been using the Celo app for our team communications, and it has been a game changer. The interface is extremely user-friendly, making it easy for everyone—from new staff to seasoned team members—to get up and running quickly.

What we love most is that it’s HIPAA compliant, which gives us full confidence that our patient communications are secure and meet all privacy regulations. This peace of mind is invaluable in our line of work, and Celo delivers it without sacrificing speed or convenience.

The combination of intuitive design, seamless functionality, and strong security makes Celo a must-have tool for any healthcare organization looking to streamline communication while protecting patient information. Review collected by and hosted on G2.com.

Like with any software, learning new dofteare can be tricky, but it is very user friendly Review collected by and hosted on G2.com.

Celo is a great app to ensure personal and professional information is kept separate. It is safe and reliable. It is easy to use and introduce to new users as well. Our caregivers use the app very often. We also like that we can create different group chats for different purposes. Our caregivers feel a part of a group and it increases productivity and communication. Implementing Celo has dramatically increased caregiver response time. Its group-oriented setup enhanced client care experiences, fostering tailored discussions and advice. Additionally, Celo played a vital role in boosting employee satisfaction by fostering a strong sense of team belonging and positive engagement. Review collected by and hosted on G2.com.

It would be very useful if we could have different notification sound options for different group-chats. For example, we have an 'All' chat which is for general announcements that concerns all caregivers related to work, but we have another group called 'Celebration Corner' where we post birthdays and celebratory messages. If the notification sound is different for the celebration group, it will help us all to differentiate between the urgency of the message being sent.

It would also be a good feature if group-chats were able to be downloaded rather than just the client case file. Review collected by and hosted on G2.com.

We have been well supported to get the teams setup and work through processes. Very responsive when we have questions. The privacy aspect was very important to us and the usability moved us away from team members usings WhatsApp that had us very nervous.

Celo is easy to use and allows our teams to connect with each other during shifts or needing to fill shifts. Review collected by and hosted on G2.com.

We haven't experienced any downsides - works well for us. Review collected by and hosted on G2.com.

I like best about Celo that I can export Chat files and use them in an AI application to make summaries and work with the data to give best advices for nurses, therapist and extern service providers according to their needs. Review collected by and hosted on G2.com.

The most difficult and worst of this application is the search function because it does not work at all, in the chats trying to put any word and search for data is impossible. We have to search data manually by scrolling and this may take very long if we have to go back by many days.. Review collected by and hosted on G2.com.

I really enjoy the ease of using Salo because it’s just like any other messaging app. All of the users are authenticated. And it’s HIPAA compliance, which is one of the number one issues with any type of other messaging systems regarding healthcare teams! Review collected by and hosted on G2.com.

Theres not much to not like about the app. Review collected by and hosted on G2.com.

It is very intuitive and easy to use. I like the ease and organization of being able to have as many chats as needed and being able to search within them. Review collected by and hosted on G2.com.

My only complaint is that you can't leave an emoji on a message. Review collected by and hosted on G2.com.

CELO provides a great platform of communication that is widely used across the organisation. Along with simple easy to use features, media sharing capabilities are also helpful. New to CELO, the system was easy to learn and intuitive. They have excellent customer support, responsive and even an urgent request team for anything that needs immediate attention! Review collected by and hosted on G2.com.

Sometimes searching for old messages can prove difficult, having and archived index would be beneficial. Review collected by and hosted on G2.com.

The thing I like most about Celo is the support. I can email or call any time for help and the response is always immediate. I feel like Celo values our company as a user. I also love the ease of use. The app is seamless on the web or on the phone. Our support rep made it super easy to add users and did all the hard work for me. We use Celo every day to chat about clients and their care. The integration was also super easy as Celo sent links to all of our caregivers and they were easily able to start using the app. Review collected by and hosted on G2.com.

The external chat makes you use a birth date to open the chat and that isn't very efficient. Review collected by and hosted on G2.com.

It is helpful that you can create chats within different groups of your business and send messages out right away. Review collected by and hosted on G2.com.

I have not encountered any down sides to CELO. Review collected by and hosted on G2.com.

I’m an employee using Celo through my company. The software has made comms amazing and easy. Review collected by and hosted on G2.com.

I think it would be great to be able to react to messages similar to iMessage, WhatsApp etc Review collected by and hosted on G2.com.