ContactPigeon Reviews & Product Details

Our collaboration with ContactPigeon has been very strong since May 2023, although Mistore has been a customer since 2020. From the beginning, we appreciated how the platform adapts to our strict GDPR requirements and we’ve created custom landing pages as a Preference Center. In general, the team has supported us with multiple custom developments and our communication is consistent as the team is always there to help us with frequent changes on our websites. Review collected by and hosted on G2.com.

Due to our strict GDPR policies, we cannot fully use all the features. For example, we are having difficulties with recording user history and we can send emails with very specific criteria. This makes tracking complicated and it doesn’t speak to the platform’s capabilities, but unfortunately it’s necessary for data protection. Additionally, we believe that the UI has room for improvement. Review collected by and hosted on G2.com.

We manage several client accounts through our agency, and ContactPigeon has proven to be a really solid tool. We run different automations (abandoned cart, browse, welcome series, cross-sell, last order, best sellers) and also use pop-ups and embedded recommendations. What really stands out for me is the segmentation tool, it lets us split audiences by country but also go deeper into interests and behaviors, which makes our campaigns much more relevant. Overall, it’s a platform that adapts well to different clients’ needs. Review collected by and hosted on G2.com.

Since we rely heavily on segmentation and have large contact lists, sometimes it takes a bit longer for segments to load or update. It’s not a deal-breaker, but worth mentioning. Review collected by and hosted on G2.com.

Having used ContactPigeon’s platform since 2020, we’ve seen a consistent increase in our revenue. We have activated several email automations, including cart abandonment, browse abandonment, new arrivals, and price drop notifications. We’ve also created push automations and they show great potential. Review collected by and hosted on G2.com.

ContactPigeon offers a lot of features and there are so many options to explore. Sometimes without help it can be overwhelming. Review collected by and hosted on G2.com.

During our collaboration with ContactPigeon we run all best-practice automations, both in Greek and in English, allowing us to engage a broader audience and drive more purchases. Their team is always proposing new ideas like embedded product recommendations, periodic campaign tasks (e.g. best sellers), and push notifications for users who haven’t identified with their email yet. Communication with Maria is smooth and consistent, and she is always supportive and collaborative. Review collected by and hosted on G2.com.

The platform is full of potential, and a business needs to dedicate resources to get the most out of it. This is not a drawback of the tool itself, but something to keep in mind for smaller teams. Review collected by and hosted on G2.com.

We currently use all the basic automations, but there are still a lot more options to explore. We also send push notifications, and the team has recommended that we activate a birthday automation as well. Overall, it’s a great platform with many useful tools. Review collected by and hosted on G2.com.

We recently activated our Samaritan chat and requested a few custom implementations, which took longer than expected. Other than that, we haven’t faced any issues. Review collected by and hosted on G2.com.

The team we’ve been working with has been amazing. Our collaboration has been very productive and pleasant, and the platform has also helped us stay organized. Review collected by and hosted on G2.com.

The platform can sometimes run a bit slowly, with certain tasks taking longer to load. We also believe that adding a few more dynamic tools would be useful. Review collected by and hosted on G2.com.

We’ve been using the platform for a couple of years now, and we’re very happy with the results. It allows us to reach our customers in multiple ways, such as email campaigns, pop-ups, and landing pages. The automations and the dashboards with the statistics are also excellent, making our work much more efficient. Review collected by and hosted on G2.com.

Our only minor issue is that uploading images and videos can sometimes be a little slow or laggy. Aside from that, we’re very satisfied with the platform and the service it provides. Review collected by and hosted on G2.com.

We mainly use ContactPigeon’s platform for newsletters, automations, and pop-ups. Our goal is to keep clients informed, and the platform has helped us achieve this. All the tools we need are available in one place, and segmentation played a crucial part in contact management. Review collected by and hosted on G2.com.

Our needs are fully covered by the platform, and the team is always quick to respond and great to work with. Review collected by and hosted on G2.com.

We mainly use ContactPigeon’s platform for newsletters, sign-up pop-ups, welcome automations, and push notifications. We also use the platform to engage with our loyal customers with surveys and personalized messages. Our collaboration has been smooth overall, and the team has been consistently helpful and responsive. Review collected by and hosted on G2.com.

Our only issue with the platform is that we would like it to be less complex, especially when creating pop-ups and surveys. Review collected by and hosted on G2.com.

We can take advantage of various features, including welcome emails, abandoned cart recovery, landing pages, and QR codes, all of which we are highly satisfied with. We are also pleased with the pop-up functionality, which is easy for our audience to use and directs them seamlessly to a separate donation page. Review collected by and hosted on G2.com.

There is nothing we particularly dislike. The platform was easy to understand from the start, and it allows us to target different audiences with precision. Review collected by and hosted on G2.com.