Cortavo Reviews & Provider Details

Cortavo is a managed IT services provider built for growing small and mid-sized organizations that need a simpler, more reliable way to manage their technology. Acting as a full-service IT department, Cortavo takes care of the essentials—hardware, helpdesk, cybersecurity, cloud, and connectivity—so teams can stay productive without constant IT disruptions. From day one, Cortavo was designed to serve small businesses, but as our clients have grown, so have we. Today, we help organizations that are scaling quickly, adding new locations, or simply outgrowing the limits of internal IT support. Cortavo steps in wherever you're at — launching your first IT function or strengthening an existing one — with the tools and people to keep you moving forward. What you get with Cortavo: Highly skilled help desk team: Support from U.S.-based technicians who know your environment and understand your business needs. Hardware & software included: desktops, laptops, monitors, docking stations, plus licensing for Microsoft 365 or Google Workspace, all bundled on a per-user basis for simplicity and predictability. Always-on security: Modern cybersecurity services designed to protect against evolving threats without slowing you down. Reliable internet and cloud storage: Business-class connectivity and secure cloud backups to keep your operations online. Strategic advice, not just tech support: Cortavo acts as a technology partner, helping you plan for growth, prevent problems, and make the most of your IT investment. Based in Atlanta and serving businesses across the U.S., Cortavo’s approach extends past solving immediate problems — it’s about equipping organizations with the tools and strategies they need to evolve confidently, beyond day-to-day IT management. Cortavo is committed to building a reliable technology foundation for every customer. By providing proactive support and maintaining robust infrastructure, we help organizations minimize downtime, increase productivity, and create the conditions for sustainable, long-term growth. Headquartered in Atlanta, GA, with full-service coverage available across the United States.

Provider Website

Seller

Cortavo

Discussions

Cortavo Community

Languages Supported

English, Spanish

Services Offered

Helpdesk & Endpoint Mgmt, Business Networking, Cloud & On-Prem Support, vCIO & Tech Advisory, Licensing Marketplace

Locations Serviced

United States

Overview by

Team Cortavo

Pricing

Pricing provided by Cortavo.

Productivity

Starting at $105.00

5 Users

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Cortavo Media

Official Downloads

(5)

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Small Business Construction Company Case Study

Cortavo Reviews (53)

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Drew F.

Software Development Project Manager

1/9/2026

"Seamless Transition, Outstanding IT Service"

4.5/5

What do you like best about Cortavo?

I find Cortavo's services to be absolutely fantastic for IT management. The level of service is probably the best aspect, with fast response times and multiple ways to connect, not just for IT managers but also for individual users and employees. It's surprising to me that an IT organization can provide such a high level of service, especially since it usually involves a lot of bureaucracy elsewhere. Additionally, the expertise is top-notch as they always know what they're talking about. The speed and customer service are fantastic, with the team sticking to what they promise. I really like the Slack integration for IT support ticketing, which makes it super easy and quick to track and manage tickets. This wasn't something we had before and it's a huge improvement. Also, the smoothness of the transition and the people involved have all been great. They've developed a contract tailored to our specific needs and concerns, which aligns perfectly with what we need. Their ability to keep us informed during delays, like with Meraki access points, has also been excellent. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

We were promised some Meraki access points as part of the contract, but there's been a little bit of a delay on those. I recognize that's outside Cortavo's control because Meraki is on back order, but it's still a negative. Maybe just outlining that ahead in the contract is probably our biggest concern at this point. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

Cortavo has revolutionized our IT management by seamlessly integrating Slack for support tracking, enhancing service responsiveness. Their tailored contract supports our growth from a 5 to 50-person organization. The level of service and communication, even in the face of delays, sets them apart. Review collected by and hosted on G2.com.

Kris D.

Vice President, Technology

12/30/2025

"Exceptional Support and Strategic Partnership"

5/5

What do you like best about Cortavo?

The user orchestration and user lifecycle management is very valuable. I do appreciate their cyber awareness and the ability to respond as needed to any potential cyber threats. Also, I think their service management expertise and desktop support elements are timely and well managed. However, I feel that their vendor management and partnership components, are what truly sets them apart. Their willingness and ability to understand of the business we're in, and cater the support they provide to specifically to our needs. They also assisted in migration and setup of our company support center. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

I think a potential opportunity for improvement could be offering different packages that allow some on-site support for local clients for specific periods of time as needed, but otherwise, I think they have a pretty robust offering. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

Cortavo helps us with desktop setup and support, user lifecycle management, and enterprise application support. They enhance our information security and cyber threat response and have established a local support center. Their services are aligned with our growth and technology needs, making them a valuable partner. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Thank you, Kris, for this thoughtful and detailed review!

We’re glad to hear that our user lifecycle management, cybersecurity awareness, and service management support have been valuable, and especially that our vendor management and partnership approach stands out. Understanding Small Sliders and tailoring support to fit how you operate is something we take seriously, so we appreciate that recognition.

We also value your feedback around on-site support options and will certainly keep that in mind as we continue evolving our offerings to better support your team.

Thank you for trusting Cortavo, and we’re happy to be a strategic IT partner for Small Sliders.

Tonia D B.

12/16/2025

"Expert IT Solutions with Exceptional Support"

5/5

What do you like best about Cortavo?

I enjoy Cortavo's timely service and quick response when help is needed. Their expertise is valuable, and they are very quick to respond and escalate items when necessary. I appreciate that I can reach out and get a quick resolution. They provide and set up all of our equipment, keep us updated on the latest cybersecurity, and ensure we are protected. The tech support helps keep us moving and allows me to track tickets and see a holistic view of any issues. I also like that they send a dedicated person once a week to work on-site, helping with real-time issues and keeping the human side of the business at the forefront. Additionally, Cortavo assists with integrations with other tools, streamlining operations and maintaining efficiency. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

I don't have a dislike at this time. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

Cortavo handles our IT needs by providing equipment, setup, software updates, and cybersecurity, ensuring smooth operations. Their responsive tech support lets us track issues easily, solve them quickly, and focus on business growth. They monitor for security threats and respond swiftly to maintain productivity. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Thank you, Tonia. We truly appreciate you taking the time to share such a thoughtful review. It means a great deal to hear that the weekly onsite support and real-time issue handling are helping keep operations running smoothly and that they have made a meaningful difference for True North Companies.

If you ever need anything, our team is always here to support you. Thank you again for your partnership with Cortavo.

Cory R.

Small-Business (50 or fewer emp.)

12/2/2025

"Streamlined All-in-One IT"

4.5/5

What do you like best about Cortavo?

I like that they take the whole IT mess off my plate and wrap it into one predictable service. One partner, one bill, and a help desk that actually responds quickly. It gives me peace of mind and lets me focus on the business instead of chasing tech issues. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

Current limitations of not being able to provide tablets that are service-connected, so we can’t get everything we need from one place—but they’re still working with us the best they can to find a solution. Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

I’d recommend Cortavo if you’re looking to simplify and centralize your IT. They respond quickly to help desk tickets, which keeps our team moving and cuts down on downtime. They also handle all of our company software subscriptions and user management, so we’re not juggling logins, licenses, and renewals ourselves. On top of that, they’re willing to take on new IT projects and deployments as needed, which makes them feel less like a vendor and more like an outsourced IT department that can grow and adapt with your business. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

Cortavo is solving the classic small-to-mid-size IT problems: unpredictable costs, downtime, security risk, and vendor chaos. They bundle our hardware, support, cybersecurity, and cloud into a flat monthly per-user fee and actively monitor everything, so issues get fixed before they become outages. For us, the benefit is huge—I have predictable IT spend, far less firefighting, better security, and a single partner who handles the day-to-day tech so I can focus on running the business instead of being the accidental IT manager. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Hello Cory,

Thank you so much for this thoughtful and detailed review. It means a lot to our team!

We’re thrilled to hear that Cortavo has helped lift the weight of IT management off your plate. We’re always actively exploring solutions and won’t stop until we land on the right one for your team. In the meantime, please don’t hesitate to reach out to your account manager or [email protected] if we can assist further.

Thanks again for the kind words and for trusting us to be your IT partner!

Erica W.

Small-Business (50 or fewer emp.)

12/23/2025

"Exceptional Personalized Support, Always There When Needed"

4.5/5

What do you like best about Cortavo?

I like the personalized touch and how Veronica in particular is always available to help! I also like how communicative they are and proactive in keeping up with our needs. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

The response times to tickets can be longer than we would like. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Thank you, Erica, for the thoughtful review. We’re glad to hear our personalized support and proactive communication have made a difference for Staffing Boutique, and we’ll be sure to share your kind words with Veronica.

We also appreciate the feedback on ticket response times, especially in a fast-paced staffing environment. That input helps us continue improving, and if something ever needs urgent attention, please reach out to your account manager or email [email protected] so we can assist quickly.

We appreciate the trust you place in Cortavo.

Stephan A.

IT Manager: TOP HIGHLIGHTED ACHIEVEMENTS: ALDF and prior

Mid-Market (51-1000 emp.)

5/9/2025

"We chose Cortavo after evaluating 13 vendors and are happy with our decision"

5/5

What do you like best about Cortavo?

Everything is included in the monthly services agreement, no surprises. It's just one monthly invoice, competitively priced. Labor for laptop replacements? No extra charge. Special projects (which our previous MSP would have charged labor for, e.g. cloud-based backup platform deployment) are all included.

Cortavo's service desk team staff are extremely professional and show due diligence in either resolving the ticket, or engaging an engineer if help is needed. In cases where I've asked to raise priority on a particular request, they are happy to do so.

The initial onboarding process was smooth and transparent for our staff, and they gave us admin access to the various dashboards, such as ticketing system, which has paid off for both organizations.

We're a nationwide organization, and although Cortavo is located in Atlanta GA, they provide nationwide support during business covering all our time zones. Which is great for me, because I'm on the west coast. :)

We consider Cortavo to be one of our best partners, and are happy with our decision. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

There was a brief period last year when we experienced some hold times. Cortavo was already in the process of adding staff to their service desk and engineering teams, so that issue cleared up pretty quickly, and we were back to having our helpdesk calls answered right away again. Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

Gather a list of all your IT platforms, line-of-business applications, installed software and software licensing costs to present to the Cortavo rep so they can build that into their presentation and cover any questions about integration, etc. This helped to speed up our own vendor evaluation process and eventual onboarding. Best of luck! Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

Cortavo took over co-managed IT of our complex technology infrastructure (MS O365, Azure, Intune, GoTo phones, antivirus, cybersecurity training, ticket tracking, etc.), along with the day-to-day IT Helpdesk needs, including laptop hardware procurement, Windows OS, Mac OS, applications, mobile devices, etc. Pretty much, everything IT. Our management and staff are thrilled with the support we're getting. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Hello Stephan, thank you for the detailed review and for choosing Cortavo after a thorough evaluation. We’re glad our all-inclusive model and nationwide support are delivering value. Thank you also for noting the hold-time period last year, we expanded our service desk to address that and appreciate your patience while we improved. Thanks for the partnership!

Verified User in Individual & Family Services

Small-Business (50 or fewer emp.)

4/11/2024

"Seamless IT Support That Lets Us Focus on What We Do Best"

5/5

What do you like best about Cortavo?

What I appreciate most about Cortavo is their proactive, hands-on approach. The team is incredibly responsive and friendly, and they take the time to truly understand our business. Instead of just fixing problems as they come up, they anticipate our IT needs and prevent issues before they ever impact us — which lets us focus on our clients with complete peace of mind. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

Nothing so far, we have had nothing but a great experience. Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

Cortavo has been a game-changer for The Perfect Companion. From day one, their team has taken the headache out of IT so we can focus on delivering personalized, concierge-level care to our clients.

Their proactive support, quick responses, and friendly expertise mean we never have to worry about our technology — it just works. Onboarding was smooth, and they truly understand the unique needs of a small, service-driven company like ours.

If you’re looking for a trustworthy IT partner that feels like an extension of your team, I highly recommend Cortavo. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

Cortavo takes all the complexity of IT off our plate — from device management and software updates to network security and helpdesk support. That means we spend less time worrying about tech issues and more time focused on what we do best: delivering high-quality, personal care to our clients. Their proactive, dependable service has increased our efficiency and given us peace of mind that our technology is always running smoothly and securely. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Hello there, thank you so much, we’re thrilled to hear our proactive approach is helping your team focus on clients. Onboarding smoothly and becoming an extension of your team is exactly what we aim for. If there’s ever anything we can refine for your workflows, please let us know. We appreciate your trust!

James T.

Small-Business (50 or fewer emp.)

2/28/2025

"Strong Follow Up, Responsive, Available and Cost Effective"

5/5

What do you like best about Cortavo?

-Cost effective for small companies

-Responsiveness of support

-Dashboard for tickets

-Monthly meetings and follow-through

-Ability to route issues to a SME if needed.

-Takes on monthly IT projects to keep company up-to-date

-Provides computers and hardware too... that is actually a good value. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

Nothing to speak of. May not be right for very small companies. Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

When comparing, ask and evaluate what is NOT included in the service and what is charged separately. Cortavo has never over billed me and includes everything I expected in the fixed price amount. I have been surprised by other companies by the services that are not included in their monthly service fee. With any company, I recommend that there is a clear expectation for deliverables and that they are received. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

Cortavo is our company's managed service provider (MSP) and delivers IT support, hardware, security special IT project services, We are a small company of less than 50 and it makes sense for us to out source our IT. The cost is about 1/3 of a full time IT person, but with the capabilities of a small team of IT engineers, help desk and project managers. We have folks 5 time zones with varying needs. We have never had an issue getting timely support. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Hi James, Thank you! Glad to hear the fixed price, responsiveness, and monthly follow-through are working well for your team. We pride ourselves on delivering small-team expertise at an efficient cost. Thanks for the partnership.

Ana Maria P.

Small-Business (50 or fewer emp.)

9/18/2025

"Excellent IT Partner"

5/5

What do you like best about Cortavo?

Their team is friendly, proactive and always ready to help — solutions come quickly and clearly Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

Sometimes response times can vary, but overall, the service remains very good. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Hi Ana Maria, thank you for the kind words! 🌟

We’re so glad to hear our team has been proactive and helpful in supporting your business. We also appreciate your feedback on response times — we’re always working to improve consistency so you get the same great experience every time. It means a lot to know Cortavo is bringing peace of mind and simplifying IT for your team!

Syneria M.

Small-Business (50 or fewer emp.)

7/9/2025

"Adequately handles all types of issues"

5/5

What do you like best about Cortavo?

Cortavo is easily accessible, transparent and responsive. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

There are times in which the wait time from a help desk ticket to a call is a little long. Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

I would recommend Cortavo for any technical, software or hardware troubleshooting. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

I have had software issues, log-in mishaps and issues related to the functionality of my computer systems. Cortavo has swiftly handled the issues to my satisfaction. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Hey Syneria, thank you for the kind words and for recommending Cortavo.

We’re glad our accessibility and transparency have been helpful. We also appreciate the candid note about occasional wait times; that’s exactly the kind of feedback we use to improve our service. Thanks again for being part of the Cortavo family!