Encharge Reviews & Product Details

As a former Kit user, I was a bit skeptical when looking for a new email marketing solution. I wanted a tool that was easy to use, but offered a robust solution. I need an email marketing provider that will handle complicated flows, comprehensive user tagging, and Encharge offers all of that. Another worry I had was integrations with other tech tools I was using. I was happy to discover that all other tools I'm using for my business were possible to connect to Encharge quite easily. The interface feels clean and intuitive, and setup was genuinely straightforward. Review collected by and hosted on G2.com.

The only downside I see is little documentation available on how to set up the software, but I was able to do it fairly easily with the written documentation provided. Review collected by and hosted on G2.com.

Encharge.io has been a game-changer for my business. The platform is intuitive, fast, and built for people who want to automate their customer journeys without needing to be a full-time tech wizard. The visual flow builder is one of the best I’ve used — clean, logical, and incredibly flexible, allowing you to map out multi-step automations with ease.

AppSumo

+1

One of Encharge’s standout strengths is its behavior-based automation capabilities, which let you tailor email sequences based on real user activity rather than just simple triggers like opens or clicks. This makes onboarding, lead nurturing, and retention campaigns feel personal and timely.

rhrasel.com

What I love most is how deeply it integrates with my CRM, payment tools, and other essential platforms. Once everything is connected, Encharge handles the heavy lifting: segmenting, tagging, nurturing, lead activation triggers, and sending the right message at the right time.

Encharge

Their support team is also consistently responsive and helpful. Every time I had a question, I could rely on timely and clear guidance.

G2

If you’re looking for an automation platform that’s powerful but still easy to use, Encharge is absolutely worth it. Review collected by and hosted on G2.com.

While Encharge.io is powerful, there are a couple of areas where it can feel a bit challenging — especially for new users. Because the platform offers advanced automation capabilities and flexible logic, there can be a learning curve at the beginning as you get familiar with the workflow builder and all of the customization options. Additionally, compared to some competitors, Encharge’s email template library is more limited, meaning you might spend extra time designing or importing your own templates rather than selecting from a wide range of ready-to-use options. These aspects aren’t deal-breakers, but they’re worth knowing if you’re just getting started or want lots of pre-built designs. Review collected by and hosted on G2.com.

I have really enjoyed the fact that Encharge has "workspaces" for multiple businesses. I am a serial entrepreneur and having all of my email campaigns available in one convenient application has drastically increased my workflow efficiency. Review collected by and hosted on G2.com.

I am still playing around with Encharge, but as of right now, the only thing that is quite frustrating is the fact that if you archive anything accidentally, you must reach out to customer support to get that archived recovered. HOWEVER, the customer support did recover those archived pieces relatively quickly (within 48 hours). The second thing is that Encharge doesn't currently have landing pages. I had planned on using liquid tags via archetype quiz, but will have to create an external landing page for those quiz results. With 192+ businesses requesting landing page, I'm sure that will be addressed in the future Review collected by and hosted on G2.com.

I like the simplicity of Encharge. The setup and automations are super easy to implement, and the delivery rate for the newsletters is very high with hardly any spam and an impressive open rate. The support is also super fast and helpful, I have always received great responses within a few hours. I also find that Encharge offers a better value for money than Quentn. Review collected by and hosted on G2.com.

It would be great if the whole thing were in German, as I can speak English well, but certain automations are not immediately familiar to me in English. It would also be great if European payment providers were integrated, e.g., CopeCart, or if it could be directly connected with the course community like Mentortools. It is possible via Zapier, but direct would still be better. Review collected by and hosted on G2.com.

The visual flow builder. It actually lets me think in journeys instead of campaigns – I can map out behaviour-based flows (onboarding, nurture, win-back, etc.) in a very natural way. Combined with the integrations (Stripe/CRMs/forms), it works like an “automation brain” in the middle of my stack rather than just another email tool. Review collected by and hosted on G2.com.

The only thing I’m not a big fan of is the email builder – it’s perfectly usable, but it doesn’t feel as slick as the automation side of the product. Templates and in-email personalisation could be better. Also, once you’ve got a lot of contacts and flows running, some of the list/segment and reporting views feel a bit clunky rather than super smooth. Review collected by and hosted on G2.com.

I find Encharge to be incredibly beneficial, primarily due to its drag and drop email building system. This feature is a game-changer because it eliminates the need for coding emails, which can often be a time-consuming and cumbersome process. It saves me significant time, effort, and money, as I don't need to hire someone for email coding. Encharge serves as a comprehensive solution by enabling everything to be done within a single system. I appreciate its ability to connect different flows and create complex automations, which allows for effective and sophisticated email marketing strategies. Additionally, the system’s holistic nature permits AB email testing, further enhancing its usefulness. The capability to automate tasks seamlessly means I don't have to worry about managing emails manually, offering peace of mind. Overall, Encharge's features collectively provide a powerful solution for efficient email marketing and automation. Review collected by and hosted on G2.com.

I found that the drag and drop email builder in Encharge lacks built-in templates. It would have been very helpful to have pre-made templates available. Although this issue is not a major one, it does make the initial setup more laborious. Creating a structure is more time-consuming when templates are not readily available. Despite this, the platform is still quite modifiable once everything is configured. Review collected by and hosted on G2.com.

I like Encharge because it's convenient and easy to use. It checked all the boxes I was looking for to replace Mailchimp, and it integrates with what I already have set up. The customer service is great and responsive. Encharge has an easy-to-use interface that just makes a lot of sense to me. It offers a lot of what Mailchimp does, but I just like how they do it better. The initial setup was very easy, and the support from the Encharge team was helpful. Review collected by and hosted on G2.com.

I've not found any problems with Encharge yet. Anytime I hit a snag, the customer service folks helped me out, so I'm able to do everything I need to do right now. Review collected by and hosted on G2.com.

intuitive and flexible the automation builder is. It makes it easy to set up powerful, behavior-based workflows without needing a steep learning curve. The platform is designed to support complex customer journeys while keeping everything clear and visual. Support is also excellent—quick to respond and always helpful. Review collected by and hosted on G2.com.

Bulk editing fields or making quick changes to segments can feel a bit clunky at times and often requires setting up separate flows just to update a small group. A more streamlined way to manage contact data directly would make the platform even more efficient. Review collected by and hosted on G2.com.

This is a robust marketing automation platform that is a snap to begin using, has a lot of integrations with other platforms and is impressive, especially for the price. I had no problem jumping in and getting workflows created quickly. Review collected by and hosted on G2.com.

Hope they add more direct integrations with other platforms, especially nonprofit-targeted ones instead of using Zapier and webhooks, though those are perfectly good solutions, too. Review collected by and hosted on G2.com.

We run structured personal development programs and use Encharge for all of our email automation needs. What I like most is how Encharge combines ease of use with the flexibility of a much more complex system. The visual drag-and-drop flow builder is intuitive and lets us create dynamic communication based on user behavior: opens, clicks, delays, or custom tags. Encharge easily integrates with our stack (Formly, Make, Google Sheets) and allows real-time syncing. We also appreciate the tagging logic and user segmentation that can trigger different flows. This makes the whole onboarding and training experience feel personal, without needing to write code. Review collected by and hosted on G2.com.

Some analytics dashboards load a bit slowly, and I’d love to see native A/B testing inside flows rather than as workarounds. Also, more starter templates for common flows like reactivation or onboarding would be useful for new users. There’s currently no native WhatsApp integration, though this is not critical in our use case. Review collected by and hosted on G2.com.