Stripe Connect Reviews & Product Details

Stripe Connect offers a clear, purpose-built framework for handling marketplace and platform payment flows. The architecture supports connected accounts with different integration depths, from fully branded custom accounts to lighter, hosted standards.

I value its native models for routing funds, including direct charges, destination charges, and separate charges with transfers. These patterns align with common marketplace scenarios and reduce the need for custom payment logic.

Onboarding flows are mature and handle KYC, identity verification, and sanctions checks without having to manage these processes in-house. The hosted experience is streamlined and automatically adjusts to local compliance requirements.

The payout features are flexible, with options for scheduled payouts, instant payouts to bank accounts, delayed disbursement windows, and multi-currency support. Global payment method coverage is broad, with support for cards, wallets, bank debits, and locally preferred methods in multiple regions.

Operationally, the dashboard and reporting tools are practical for managing balances, reconciling transactions, and configuring payout timing per connected account. The documentation is detailed, with marketplace-specific examples and guidance for each payment flow type.

Security and compliance are aligned with PCI DSS Level 1 standards, with fraud prevention and data handling built into the platform. Review collected by and hosted on G2.com.

Nothing that I dislike or that doesn't work Review collected by and hosted on G2.com.

I like most the fact that we can get paid in an easy way from anywhere in the world and then just withdraw to my bank in my country, that's a bridge that make us the life easier. Review collected by and hosted on G2.com.

Maybe the fact of comissions, but honestly there is not to much i dislike Review collected by and hosted on G2.com.

It is easy to set up once you have a Stripe account, it helps in W9/W8 tax forms management plus Stripe works well with different accounting software. Review collected by and hosted on G2.com.

The main issue is that Stripe does not support all payee countries Review collected by and hosted on G2.com.

Helps streamline, organize, and simplify the entire payment process to contractors, making it easier to manage payouts, track transactions, and ensure timely compensation. Review collected by and hosted on G2.com.

The fees involved are often difficult to track, break down, and fully understand, making it challenging for us to see exactly what we're paying for, where the costs are coming from, and how they add up over time. Review collected by and hosted on G2.com.

It integrates nicely with the booking system I use. Review collected by and hosted on G2.com.

The fees are quite high - may not be able to sustain using this financially Review collected by and hosted on G2.com.

Easy to implement. Easy to use. Easy to create payment links. Review collected by and hosted on G2.com.

Support is lacking. High fees, wont let you charge the customer the stripe fees. Charges you even more fee's for Instant payouts. its insane. Its legalized theft. Review collected by and hosted on G2.com.

Ease of use, easy to implement, outstanding customer service, so many awesome features. Review collected by and hosted on G2.com.

Tricky to master, needed to reach out to support several times Review collected by and hosted on G2.com.

It works well, is easy to use and manage Review collected by and hosted on G2.com.

The fees are too high for us Global South small NGOs Review collected by and hosted on G2.com.

While Stripe Connect offers a robust API and a range of features for managing payments, the functionality is only as good as the support backing it up. In theory, it's great for scaling payment processing, but this is overshadowed by the severe risks involved. Review collected by and hosted on G2.com.

Stripe Connect has proven to be a nightmare for recovering funds, with unhelpful support and no clear resolution process. Stripe Connect’s support is extremely unhelpful and unreliable, particularly when it comes to resolving serious issues like fraud. Despite following all required steps and receiving guidance from multiple banks, Stripe refused to assist in recovering $5,152.25 that was fraudulently taken. Their refusal to follow standard procedures and provide necessary documentation to recover the funds leaves customers like me in a precarious position. Stripe simply took money from our account without providing any meaningful assistance in recovering it. The most significant downside of using Stripe Connect is the complete lack of accountability and support when something goes wrong. If you’re relying on Stripe to manage critical payments, beware: their failure to follow basic recovery procedures means you could lose significant funds with no recourse. I strongly recommend looking into other alternatives, such as Banking-as-a-Service (BaaS) solutions, where you can have more confidence in the support and processes to protect your business. Review collected by and hosted on G2.com.

easy to make payments but easy to be stolen Review collected by and hosted on G2.com.

there are so many unresolved disputes and unsolicited payments Review collected by and hosted on G2.com.