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Sobot

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387 reviews
  • 2 profiles
  • 18 categories
Average star rating
4.8
Serving customers since

Profile Name

Star Rating

364
23
0
0
0

Sobot Reviews

Review Filters
Profile Name
Star Rating
364
23
0
0
0
AL
Ana L.
10/17/2025
Validated Reviewer
Verified Current User
Review source: Organic

Improving Communication Flow and Response Time in a Fast-Paced Biotech Environment

Sobot helps our teams streamline communication between R&D, operations, and support. In an industry where accuracy and response speed are critical, having a single platform to manage inquiries and track collaboration has been extremely valuable. The interface is user-friendly, and the automation features save time without compromising quality.
VV
Vickie V.
10/17/2025
Validated Reviewer
Verified Current User
Review source: Organic

Enhancing Communication and Workflow Efficiency in a Regulated Environment

Sobot provides a reliable and compliant platform for managing communication between internal teams, clients, and healthcare partners. The omnichannel setup makes it easy to stay organized across email, chat, and ticketing without losing important context — something critical in the healthcare technology space.
RC
Richard C.
10/14/2025
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Unified our customer journey from browser to box

The seamless integration between livechat, social media (facebook and instagram), and email into a single agent workspace is phenomenal. We can now see a customer's entire interaction history, whether they messaged us on social media last week or are chatting on our site now.

About

Contact

HQ Location:
Singapore, SG

Social

What is Sobot?

Sobot is a customer service automation platform designed to enhance support operations through AI-powered chatbots and live chat solutions. The platform aims to streamline communication and improve customer interactions by providing automated responses to common inquiries while also offering the option to seamlessly escalate more complex issues to human agents. Sobot's intuitive interface and robust integration capabilities allow businesses to deploy and manage their customer support systems efficiently.

Details

Website
sobot.io