Aishu VRL
Aishu VRL
EXECUTIVE SUMMARY
The purpose of this internship is to study and understand the organization as whole and to
know how exactly the various departments function in an organization. It is also stimulates and
helps to understand the work environment better. The study assesses the performance of
organization and examines the changes in environment. It gives a picture about industry
structure, Players in the market, the industry volume and the current scenario of this industry
around the world and in India.
The project gives brief overview of the VRL Logistics Limited Company Organization profile
is important to divide departments so that work can divided into units and division. The various
departments of VRL Logistics Limited Company such as Human Resource, Finance, Research
& Development etc.
The study has a few good methodologies, to study different essentials of VRL Logistics
Limited Company such as SWOT ( Strength, Weakness, Opportunity, and Threats ). The
report provides an introduction to practices policy presenting an overview of this industry. The
first chapter of this report deals with organization profile background of the company, nature of
business and vision , mission, quality policy of the company, it also defines the various
function carried out by the departments in company. The third chapter is about McKinsey
framework is tool that analyze firm’s organizational design by looking at 7 key internal
elements : Strategy, Structure, System, Shared values, Style, Staff & Skills in order to identify
if they are effectively allinged and allow organization to achieve it’s objectives.
The fourth chapter is SWOT Analysis of company to check the organization and its
environment on the basis of strength, weakness, opportunities and threats of the company.
The fifth chapter is about analysis of financial statement of previous years to understand the
financial position of the company and it’s competencies of past years. And the final chapter
deals about learning experience which was gained from this one-month internship training in
VRL Logistics Limited Company.
CHAPTER 01
INTRODUCTION ABOUT THE ORGANISATION AND INDUSTRY.
Established: 1976
Name of the organization: VRL Logistics LTD.
Date of incorporation: 31 march 1983
Owner: Vijay Sankeshwar
Location: NH 4 Bangalore Road near Varur, Hubli
Riggistration number: 5247
Company: LIMITED Company
Head office: Hubali
Employees: Above 5000 employees
Area covered by VRL: 43 acres
Brand Name: VRL
Class of company: public
Email: [email protected]
Website: https://www.vrlgroup.in
CHAPTER – 02
COMPANY PROFILE
VRL Logistics Limited (formerly Vijayanand Roadlines Ltd.), commonly known as the VRL
Group, is an Indian conglomerate head quartered in Hubballi, Karnataka, India with operations
in around 23 states and 4union territories in the country. Business operations of VRL Group
include road transportation, logistics, publishing etc.VRL Group is one of the large logistics
and transport companies in India (incl.4360vehicles,[4] comprising 419 tourist buses and 3941
transport goods vehicles). Limca Book of Records, mentioned it as the single largest fleet
owner of commercial vehicles in the country's private sector.
(2023)
Website www.vrlgroup.in
GSTIN 29AABCV3609C1ZJ
History
VRL Group was founded by Vijay Sankeshwar in 1976at Gadag, Karnataka,India. His family
had a publication house,which later became apart of VRL Group.
Services
Aviation logistics
VRL Logistics Ltd. in 2008, started working in Indian Air Chartering Industry, operating under
the Indian Air Operator permit (for passenger charter). In the first phase of its business, it
owned a Beech craft Premier I, an aircraft, manufactured by Hawker Beech craft Inc, United
States, while in 2013 it purchased another. It offers Jet air craft charters to sectors like
corporate, leisure and tourism, special missions, event management, advertisement agencies
and for flights (VIPcategory).
Media
VRL Group's flagship entity, Vijayavani was started on 1 April 2011, which is now the largest
circulated newspaper[12] in Karnataka. VRL Group's subsidiary company VRL Media Ltd.,
prints Vijayavani and is published in 9 cities of the state. Vijayavani’s lead editor of its edit
orial division is Chennegowder and Subhash hoogar. Karnataka's second largest circulated
newspaper Vijaya Karnataka, was started by Vijay Sankeshwar (of VRL Group) in October
2000, and was sold to the Times group on 16 June 2006. In April 2017, VRL Media Ltd.
Started Dighvijaya News 24x7, a Kannada television news channel
VRL Logistics Limited operates as logistics and transport company in India and internationally.
It offers services for transportation of goods using a range of road transportation solutions,
including less than full truck load and provides courier services for the transportation of small
parcels and documents through the multi-model solutions.
Logistic Solutions : We move consignments of varying size and weight across the
Country
Courier Service : We offer courier service within state of Karanataka
Full Truckload Services : We provide FTL Service to our customers and provide door to door
FTL service.
BUSINESS STATMENT
VRL Logistics Ltd is a leading logistics company that specializes in providing transportation
and logistics solutions. With strong focus on customer satisfaction, VRL Logistics strives to
deliver reliable and efficient service to meet the diverse needs of its clients.
The company’s commitment to excellence coupled its extensive network and advanced
technology, positions VRL Logistics as a trusted partner in the logistics industry.
2.3.1 VISION:
To become the premier company that cuts across various segements and emerges as the
torchbearer of each segment that it ventures into.
2.3.2 MISSION :
a. To provide the highest quality service to our customers by continuously increasing
cost efficiency and maintain delivery deadlines.
b. To encourage our workforce to continuously strive for quality and excellence in
everything they do.
c. To promote team work and create work environment that encourages talent and brings out
best in our employees.
Order Placement
Order Processing
Resource Allocation
Transportation
Warehousing
Inventory Management
Delivery
custommer Feedbck
1. ORDER PLACEMENT :
Customers place orders for transportation or logistics services. Order placement is the process
of initiating a purchase order for goods or services in the procurement process. It typically
involves identifying the need for a product or service, sourcing potential suppliers, negotiating
terms and pricing, and issuing a purchase order to the selected supplier.
2. ORDER PROCESSING
VRL Logistics receives and processes the orders, verifying the details and requirements. Order
processing is fulfilling a customer’s request for goods or services. In order processing,
suppliers accept the orders, then deliver the products to customers. The suppliers receive and
verify the order, select the products or services, and ensure that they are delivered to the
customer promptly and accurately.
3. RESOURCE ALLOCATION
The necessary resources such as vehicles, drivers and equipment are allocated based on order
specification. Resource allocation is the process of identifying all your available resources—
whether it’s labor or monetary—for a project and then strategically assigning them to tasks that
enable them to do their best work.
4. TRANSPORTATION
Goods are picked up from origin location and transported to the designated destination,
following most efficient routes. Transportation in a supply chain refers to the movement of
products from one location to another, which begins at the start of the supply chain as materials
make their way to the warehouse and continues all the way to the end user with the customer’s
order delivered at the doorstep.
5. WAREHOUSINNG
If required VRL Logistics may store the goods in their warehouses for temporary period.
Warehousing is the process of storing physical inventory for sale or distribution. Warehouses
are used by all different types of businesses that need to temporarily store products in bulk
before either shipping them to other locations or individually to end consumers.
6. INVENTORY MANAGEMENT
The inventory is tracked and managed to ensure accurate stock levels and efficient order
fulfillment. Inventory management, a critical element of the supply chain, is the tracking of
inventory from manufacturers to warehouses and from these facilities to a point of sale. The
goal of inventory management is to have the right products in the right place at the right time.
7. DELIVERY
The goods are delivered to costumers specified location, ensuring timely and secure delivery.
The process of delivering goods or services. Supply chain management is concerned with the
flow of materials and services, including delivery to the ultimate customer, as well as the
associated flows of money and information.
8. CUSTOMER FEEDBACK
VRL Logistics values costumer feedback to continuously improve their services and address
any concerns.To achieve optimal performance, SCM requires constant feedback and evaluation
of the various aspects of the supply chain, such as demand, inventory, quality, delivery, costs,
and customer satisfaction. Feedback is the information that indicates how well the supply chain
is meeting its objectives and expectations.
4. Vijayanand Travels
Vijayanand Travels, the tour operation division of VRL, is the market leader among tourist bus
operators in Karnataka and Maharastra. It operates a huge fleet of buses on more than200
routes and is supported by a network of 60 branches and 1000 agents. It has pioneered the
introduction of Hi-Tech buses on routes leading to remote parts of Karnataka, separate seating
arrangements for women on board, a choice of buses from ordinary buses to super luxury A/C
buses, check point to monitor vehicle movement, two drivers on the buses to prevent driver
fatigue on long routes and enhance passenger safety and E-ticketing facility too.
5. VRL Aviation :
From the team ac to the skies VRL has set off new journey. In primary phase, VRL has
acquired a brand new, Permier Jet 1A aircraft, manufactured by Hawker Beech craft
Corporation , USA. It will offer luxurious comfort and the freedom to fly at a whim. This
coupled with legendary VRL lineage, this venture will certainly touch the skies.
Board of Director
Name
Designation
Mr .shankarasa ladwa
Independent director
Mr. J S korlahalli
Independent director
Mr. K N Umesh
Whole time Director
Mr. L R Bhat
Whole time Director
CHAIRMAN
MANGING DIRECTOR
The industry includes transportation, warehousing, and value-added services like packaging,
labelling, and inventory management. With the advent of technology-driven solutions such as
transportation management systems (TMS) and warehouse management systems, India's
logistics industry has witnessed tremendous development in recent years (WMS). These
solutions have assisted logistics firms in increasing operational efficiency, lowering costs, and
improving customer service. (Source : India Brand Equity Foundation).Advancements in
digital technologies, changing consumer preferences due to e-commerce, government reforms,
and shift in service sourcing strategies are expected to lead the transformation of the Indian
logistics ecosystem. Digitalization will improve the efficiency and performance in freight
management and port operations. Warehouse automation will help achieve operational
efficiencies to counter supply-chain cost pressures in the industry. Increased investment in
infrastructure, last-mile connectivity, and emerging technologies are streamlining the logistics
landscape in India.
As per Summary of Economic survey 2022-23, issued by the Ministry of Finance, The Indian
economy is expected to grow over 7 per cent in the current financial year 2023-24. Strong
growth supported by government reforms, transportation sector development plans, growing
retail sales, and e-commerce sector are likely to be the key drivers of the logistics industry in
India.
Manufacturing in India holds the potential to contribute up to 25%–30% of the GDP by 2025
which will drive the growth of the transportation segment in India. As per India Brand Equity
Foundation report on Warehousing and logistics sector in India, The logistics sector represents
five percent of India’s Gross Domestic Product and is predicted to account for 14.4% of the
GDP. Adding to the growth are the new policies that are set to give the industry a much-needed
push. Improving efficiency of the logistics sector is of high importance for the country’s
economy as it boosts economic growth, grows exports through global supply chains and
generates employment. Logistics are fundamental part of business infrastructure and one of the
key enablers in the global supply chain. The impetus given by the government to build the
infrastructure in the recent budget is the biggest positive for the logistics sector.
The Logistics sector in India currently employs 22 million people and serves as the backbone
for various businesses. The logistics sector in India was valued at US$ 250 billion in 2021, with
the market predicted to increase to an astounding US$ 380billion by 2025, at a healthy 10%-
12% year-on-year growth rate. Moreover, the government is planning to reduce the logistics
and supply chain cost in India from 13-14% to 10% of the GDP as per industry standards.
The logistics market in India is forecasted to grow at a CAGR of 10.5% between 2019 and
2025. It has been awarded infrastructure status which has made it easier for investment inflows
and has become a major growth driver of the logistics industry. Increasing investments and
trade points toward a healthy outlook for the Indian freight sector. Grant of infrastructure status
to logistics, the introduction of the E-Way Bill, E-Invoice and GST implementation are set to
streamline the logistics sector in India. Setting up of a logistics division under the Department
of Commerce, technology up grades, and development of dedicated freight corridors and
logistics parks are also major moves to upgrade the logistics landscape.
As per Ernst & Young report on ‘Envisioning the future of Indian logistics@2047, India’s
freight movement is heavily skewed toward road transportation, which moves 66% of cargo (in
ton-km). This is followed by rail (31%), shipping (3%) and air (1%).To aid this cargo
movement, India has an extensive network of support infrastructure comprising 129+ In-land
contain erdepots, 168+ container freight station, and ~300 mn. sq. ft. of warehousing space.
The sector handles ~10,000 commodities and employs ~22m people. It is one of the highly
fragmented sectors, with only 10% of the sector operated by organized players.
SOURCE
Ernst & Young, PBI, Ministry of shipping, Ministry of civil aviation, Niti Aayog VRL
Logistics Limited 68 40th Annual Report 2022-23.
This uneven distribution of modes of transportation has led to prompting the GOI to undertake
multiple logistics specificinitiatives, such as Gati-Shakti, National Logistics Policy and others.
These programs aim to streamline India’s logistics sector by making it more green, agile,
transparent and integrated. India aims to reduce logistics cost from 13% to 14% of GDP, to 8%
to 10% of GDP, by 2030.
GatiShakti is a critical component of this strategy, which aims to integrate planning and
implementation of infrastructure projects. As a result, programs such as Bharatmala, Dedicated
freight corridor and Sagarmala were developed. Several Multi Modal Logistics Parks (MMLPs)
are being developed to connect multiple modes of transport. The average speed of road
development has increased from 20.79 km/day in FY22 to 22.23 km/day till Jan-23.
CHAPTER -03
McKINSEY’S 7S FRAMEWORK AND PORTER’S FIVE FORCE
MODEL WITH SPECIAL REFERENCE TO ORGANIZATION UNDER
STUDY
The McKinsey 7S Model refers to a tool that analyzes a company’s “organizational design.”
The goal of the model is to depict how effectiveness can be achieved in an organization
through the interactions of seven key elements – Structure, Strategy, Skill, System, Shared
Values, Style, and Staff.
The focus of the McKinsey 7s Model lies in the interconnectedness of the elements that are
categorized by “Soft Ss” and “Hard Ss” – implying that a domino effect exists when changing
one element in order to maintain an effective balance. Placing “Shared Values” as the “center”
reflects the crucial nature of the impact of changes in founder values on all other elements.
Structure, Strategy, and Systems collectively account for the “Hard Ss” elements, whereas the
remaining are considered “Soft Ss.”
1. Structure
Structure is the way in which a company is organized – the chain of command and
accountability relationships that form its organizational chart.
2. Strategy
Strategy refers to a well-curated business plan that allows the company to formulate a plan of
action to achieve a sustainable competitive advantage, reinforced by the company’s mission
and values.
3. Systems
Systems entail the business and technical infrastructure of the company that establishes
workflows and the chain of decision-making.
4. Skills
Skills form the capabilities and competencies of a company that enables its employees to
achieve its objectives.
5. Style
The attitude of senior employees in a company establishes a code of conduct through their
ways of interactions and symbolic decision-making, which forms the management style of its
leaders.
6. Staff
Staff involves talent management and all human resources related to company decisions, such
as training, recruiting, and rewards system.
7. Shared Values
The mission, objectives, and values form the foundation of every organization and play an
important role in aligning all key elements to maintain an effective organizational
design."
1. Strategy
VRL Logistics Ltd needs to build a balance between short run cost savings and protecting its
core competitive advantage. Customers perceive VRL Logistics Ltd products and services to
deliver ‘value for money’ proposition plus a bit extra. In its zest to gain more market share
through competing on prices, VRL Logistics Ltd should avoid cutting costs that can result in
inferior product and service delivery.
2. Structure
The pandemic has questioned the current structure and supply chain management of the
company. To be more resilient organization and prepare itself for future disruption of similar
magnitudes VRL Logistics Ltd should focus on – diversifying suppliers geographically so that
climate related, geopolitical, and other disruption. Reduce the dependence on China – As the
trade war between US and China is getting aggressive, it should reduce its dependence on
supply chain emerging out of China. This will help the organization to diversify risks, avoid
regulatory problems etc.To achieve the above two goals – VRL Logistics Ltd needs to fine tune
its organization structure. It needs to have smaller teams, easy reporting to the headquarters,
and enabling teams to take decisions based on real time developments
3. Systems
VRL Logistics Ltd needs to focus on the following areas – Improve internal processes, such as
risk management, Customer Relationship Management (CRM), web app optimization, and data
visualization across the organization.VRL Logistics Ltd needs to put in place robust system for
“work from home” employees so that there can be greater interaction among the employees
both online and in physical environment. It will not only improve productivity but also increase
the data security and cyber security.
4. Staff
Some of the steps VRL Logistics Ltd can take in to improve the human resources are –
Recruitment and remote onboarding – Because of the pandemic, a lot of employees are
Department of Management studies VTU-Belagavi Page 28
VRL LOGISTICS LIMITED COMPANY
working from remote locations. To make the environment more inclusive for the new
employees, VRL Logistics Ltd should build system for remote onboarding such as – catalog of
short videos, small groups interaction, technical demonstrations.
Open chats for the people to approach people at various levels in the hierarchy. It will not only
help the top management to directly interact with the people below but also help in building an
open and transparent culture.
5. Skills
VRL Logistics Ltd can build a structured training and development program for people
working from remote locations.VRL Logistics Ltd can hire fresh talent as more and more
people are leaving their existing jobs because they are not challenging them enough.
The tool was created by Harvard Business School professor Michael Porter. Since its
publication in 1979, it has become one of the most popular and highly regarded business
strategy.
The Porter Five Forces that determine the industry structure in Trucking are -
1. Barriers of Entry •
a Huge capital investment: The asset-intensive model requires a high amount of capital along
with the cost incurred during the replacement of assets. Moreover, depending on 3rd party
vehicles is always a less preferred solution as certain key benefits are lost.
b. Government regulations: Buses and trucks require permits and approvals from both State and
Central Governments for smoother movement. Regulations often change which can make it
difficult for small truck operators to adapt and adhere to.
c. Land: Any company that is planning to set up facilities in major cities in the coming years
would require acres of land. The land is already expensive in these cities and companies need a
large piece of land in permissible limits. This can further increase the capital required.
b. Online Ticketing: Bus operations division has significant competition due to the presence of a
large number of state-run operators and private players. Due to increased usage of online
booking websites allowing comparison between service providers, buyers tend to have a higher
bargaining power
b. Start-ups: Most start-ups are set to capture the market share using an aggressive pricing
strategy even at the expense of profitability. However, large players have an advantage due to
their network and diverse customer base spread across different locations and industries.
c. New Entrants: Indigo a low-cost air travel provider has increased the frequency of its charter
air service from June 2020 which was earlier restricted to very few trips a month this can
drastically increase competition in the industry. Because for Indigo, Air Travel is the primary
focus.
b. Flexibility: For passenger travel, availing tickets in trains require advance booking, and even
though air travel tickets can be booked at the end moment they are too expensive. Buses tend to
solve both these issues; they don’t require advance booking and are comparatively cheaper.
However, since buses are suitable for short distance travel only both railways (cost-saving) and
airways (time-saving) still pose a significant threat for the roadways.
CHAPTER-04
SWOT Analysis
SWOT Analysis
1.Strengths:
2.Weakness :
3.Opportunities:
4.Threats:
CHAPTER-05
ANALYSIS OF FINANCIAL STATMENT
1. BALANCESHEET OF VRL
Shareholders fund
Non-Current Liabilities
463.48 342.87
Total non-current 607.73
liabilities
Current liabilities
Short term
71.78 62.08 64.23
barrowing
Other current
204.94 168.83 168.28
Liabilities
Short term
15.23 14.20 12.50
provisions
Total current
306.15 265.18 258.57
Liabilities
Total capital
1,891.73 1,380.28 1,198.58
&liabilities
ASSETS
Non-currentassets
Tangible assets
1,481.17 1,096.70 951.33
Intangible assets
0.17 0.40 0.64
Current assets
RATIO ANALYSIS:
Ratio Analysis can be defined as the study and interpretation of relationship between
various financial variables, by investors or lenders. It is a quantitative investment
technique used for comparing a company’s financial performance to the marketing
general. It helps to identify areas where the management needs to change.
Financial ratio analysis is the calculation and comparison of ratios which are derived
from the information in a company’s financial statements. Financial ratios are
calculated from one or more pieces of information from a company’s financial
statements.
Classification of Ratio: Ratio can be classified into different categories depending
upon the basis of classification. The traditional classification has been on the basis of
the financial statement to which the determinants of a ratio belong. On the basis the
ratio could be classified as,
Profit and loss account Rate
Balance sheet Ratio
Composite Ratio
However the above basis of classification has been found to be crude and unsuitable
because analysis of balance sheet and income statement cannot be done in isolation.
They have to be studied together in order to determine the profitability and solvency
of the business. They are now classified as:
1. Financial ratio:
a) Liquidity ratio
Current ratio
Quick ratio
Absolute liquidity ratio
Working capital ratio
b) Capital structure ratio
Debt ratio
Debt equity ratio
Proprietary ratio
Interest coverage ratio
2. Turnover ratio:
1.2
1.15
1.1
netturnoverratio
1.05
0.95
2018-19 2019-20 2020-21 2021-22
Interpretation:
The trend is showing increment i.e. net asset turnover ratio in 2021-22 is 1.92 times
comparing to 1.42 time in 2020-21. Therefore it indicates that the company producing
1.95 time of sales for one rupee of capital employed in net assets.
1.2
1.15
0.95
2018-19 2019-20 2020-21 2021-22
Interpretation:
The total assets ratio is increasingi.e.from1.20&1.21intheyear 20-21&21-22
respectively.The higher ratio indicates that the assets are utilized properly by the
company
1.8
1.6
1.4
1.2
Fixed asset turnover ratio
10.8
0.6
0.4
0.2
Interpretation: The ratio for 2021-22 reveals 1.61 of net fixed assets to sales, compare to 2020-21 &2019-20,
therefore the trend indicates the assets are used not so efficiently in the year 2021-22
CHAPTER-06
LEARNING EXPERIENCE
LEARNING EXPERIENCE:
An organization study at ,VRL Logistics Limited Company Organization, has enabled me
to understand the organization structure of the corporate world to an extent and the ways
means how functions. As VRL Logistics Limited Company Organization is one of the
leading industry in travel sector. This organization has large investment and a good
number of people working in it. Here, is a well established organized structure with top
level management, middle level management, and bottom level management.
The business familiarization program helped me to extend knowledge in management field.
Above all, the most important thing was I have got real world to some extent, all of those
wouldn’t have been possible without the support, guidance, motivation and inspiration from
the supervisors, and other senior staffs of the organization. So, heartfelt thanks to all the
members of the organization, for helping me to know about the organization.
Conclusion:
VRL logistics limited is offering high quality service for customers. VRL logistics
ltd’s experience in service market through which the company can offer the best
service to the customer. The company has made sincere efforts to achieve its goals
and objectives over the years. It has good service record and has good market
potential and image.
VRL logistics ltd is building long lasting relationships with its customers. Every
member of VRL LOGISTICS LTD is motivated to perform and deliver to the fullest
of their ability by constantly upgrading the skillset off employees to suit long-term
goals.Through this the company expects to come out with highly competitive and
technologically advanced service and solutions.
As the global scenario is changing and due to globalization and liberalization the
business environment also went into sea change, so the logistics plays an important
role in today’s business environment. As it is the part supply chain management it is
crucial in every business organisation..So the company should take the advantage of
changing business environment as logisticsis called lifeline of any business
BIBILOGRAPHY
www.vrllogistics.com
ww.vrlgroup.in
www.investopedia.com
google.com
Wikipedia.com
Scribd.com