The service that I received from Rick was well beyond my expectations. He was very patient with me and delivered a very good deal. My trip to PR from Seattle is always a challenge since is hard to find good deals or flights connections, this time I use this company and I felt that they understood what I was looking. I appreciate your help and I do recommend this service. You were very knowledgeable and professional. Thank you Rick! 

Easy to navigate this app and have used it multiple times. 

Difficult to claim my money. I got asked for my medical records when it’s all private

I had to wait 55 minutes for a pickup despite calling 3times it was 10/17/25 at BWI at 5:20 pm and it was the Sheraton bwi the front desk mgr was rude and didn’t really care unfortunately I have 1 more trip to stay at the hotel and I dread it they really don’t care about pickup I said the website said p/u every 1/2 hour and mocked me and said well that is in the morning good luck in the evening again it was 10/17/2025 at 5:20 pm the guy gave me his name but I was a little flustered 

The website was very easily to register and book our stay.  It gave us everything we were looking for.  Thank you

There was an additional fee for “oversized” vehicles that was not disclosed. Any additional fees should be disclosed or at the very least there should be a disclosure indicating that additional fees may apply for oversized vehicles. 

If I could do no stars I would.   It was my first trip to San Fran so I wanted a buffer to book an excursion since I didn't book an excursion through the ship.  There was no need to book here and it was $35 higher and I booked ins that I didn't need. Literally the tours are everywhere when you get off the ship.  The operator of the tour couldn't believe this site charged what what it did.  It's a good bus tour but book on your own.  You don't need this site that over charges.
Can't comment on the boat tour because there was a lot of chop on the sea, and it was packed so I decided against taking it while standing on line.  the cruise ship went under the bridge twice anyway.  Another waste of money with is site.

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