Peer Review

Receiving truly objective advice can be very difficult for the strategic decisions that public transport organisations sometimes face. A peer review aims to solve this problem.

How it Works

A peer review is a service for UITP Members available for an additional fee.

• A group of 4-5 members out of UITP’s extensive network will be carefully chosen based on decades of operational experience in the sector.
• During a workshop (behind closed doors) on-site at the requesting organisation, each member will objectively comment, advise and discuss the problems and solutions the public transport organisation is facing.
• A UITP staff member will act as an observer of the peer review and also act as a rapporteur of the workshop, structuring the discussions and advice in a helpful format.

Peer reviews provide cities, transport authorities and operators with opportunities to gain valuable feedback and appraisals of transport strategies, plans and initiatives, enabling the adoption of best- inclass practices in the journey towards transport excellence.
Jeremy YAP
Deputy Chief Executive, Public Transport, Policy & Planning
Land Transport Authority, Singapore

Scope

A Peer Review can assess:

• Urban Transport Policies and Regulations
• Urban mobility plans for a city/region
• Public Transport Network & Operations
• Pricing, Fare Management and Fare Evasion
• Ticketing Systems
• Travel Information Systems, Signage and Wayfinding
• Safety and security
• Emergency Preparedness & Crisis Management
• Anti-Terrorism
• Human Resources Management
• Marketing Strategy & Revenue Management
• Asset & Maintenance Management
• Accessibility
• and many other topics