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Verint Blog

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5 Ways AI Is Transforming Customer Service in 2026

Five Verint experts share their views on how AI and Agentic AI are transforming customer service to deliver faster response times at a lower cost.

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Verint Wins TrustRadius Buyer’s Choice Awards 2026

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From AI Failure to CX Breakthrough: The Verint Platformatic Advantage

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  • AI in Workforce Management: Past, Present, and Future

  • Verint Named Contact Center Leader in ISG Buyers Guide

  • What Is the Role of AI in Contact Centers?

  • 5 Ways AI Is Transforming Customer Service in 2026

  • Verint Wins TrustRadius Buyer’s Choice Awards 2026

  • In Conversation with Positive 911: Recognizing the Positive in Emergency Communications

  • Verint Named a Frost & Sullivan Voice of Customer Analytics Market Leader

  • From AI Failure to CX Breakthrough: The Verint Platformatic Advantage

  • Beyond the AI Hype: Measuring the ROI of Contact Centers