Frequently Asked Questions
- Submit the ADA Request Form at least one week before the event date.
- Name, contact info, ticket details
- Event/Game attending
- Accommodation Request (e.g., mobility, sensory, nursing, ASL, medical supplies)
- If your request has been approved, you will receive a notification via email at least 48 hours before the event date. ADA relocation tickets are subject to availability; we cannot guarantee specific platforms or sections.
- Guest Services Rooms: 104, 123, 504, or 528
- Bring a photo ID and your original purchased ticket
- You will receive an email outlining approved gathering areas, or you may visit Guest Services on event day to inquire about overflow options.
- Visit Guest Services on event day to check for overflow options.
- Yes, one (1) companion ticket is allowed per ADA request.
- Please complete the accommodation request form, and our team will contact you with the most up-to-date information regarding sensory bags, quiet spaces, nursing areas, and closed captioning.
- ASL interpreters require 15 days’ notice.
- Misuse may result in relocation, ejection, or loss of ticket privileges.