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Hospitality

FAQs

  • What are the new requirements for public and private swimming pools (pools owned/operated by businesses covered by Title III, such as hotels and motels, health clubs, recreation centers, public country clubs)?
  • My county health department has told me that only a "guide dog in harness" has to be admitted to my restaurant. If I follow their advice, am I violating the ADA?
  • Can I exclude an animal that doesn't really seem dangerous but is disruptive to my business?
  • If I am doing a renovation on a hotel, how many guest rooms need to be accessible?
  • I have always had a clearly posted "no pets" policy at my business. Do I still have to allow service animals in?
More FAQs »

Fact Sheets

  • ADA Quick Tips - Customer Service for Front Line Staff
  • What Types of Services Can the ADA National Network Offer You?
  • Accessible Lodging
  • Customer Service for Business
  • Food Service: Accommodating Diners with Disabilities

Projects

  • ADA Trainer Network
  • Hospitality and Disability
  • At Your Service: Welcoming Customers with Disabilities

Research

  • Research Brief: Health Care Access, COVID-19, and the ADA
  • Research Brief: Community Living, COVID-19, and the ADA
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