Quality Is Systemic - Jacob Kaplan-Moss

Software quality is more the result of a system designed to produce quality, and not so much the result of individual performance. That is: a group of mediocre programmers working with a structure designed to produce quality will produce better software than a group of fantastic programmers working in a system designed with other goals.

This talks about development, but I believe it applies equally—if not more—to design.

And this is very insightful:

Instead of spending tons of time and effort on hiring because you believe that you can “only hire the best”, direct some of that effort towards building a system that produces great results out of a wider spectrum of individual performance.

Quality Is Systemic - Jacob Kaplan-Moss

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Let’s reinvent the wheel ⚒ Nerd

Vasilis gives the gist of his excellent talk at the border:none event that just wrapped up in Nuremberg. The rant at the end chimed very much with my feelings on this topic:

I showed a little interaction experiment that one of my students made, with incredible attention to detail. Absolutely brilliant in so many ways. You would expect that all design agencies would be fighting to get someone like that into their design team. But to my amazement she now works as a react native developer.

I have more of these very talented, very creative designers who know how to code, who really understand how the web works, who can actually design things for the web, with the web as a medium, who understand the invisible details, who know about the UX of HTML, who know what’s possible with modern HTML and CSS. Yet when they start working they have to choose: you either join our design team and are forced to use a tool that doesn’t get it, or you join the development team and are forced to use a ridiculous framework and make crap.

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Craft — PaulStamatiou.com

I often use the word quality when referring to apps, products and services I hold in a high regard but another word that often comes up in this context is craft. Craft, as in something that is handcrafted where something someone spent a lot of time on and maybe even embedded their own personal touches and personality in it. Often something handcrafted feels more premium.

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CSS dismissal is about exclusion, not technology

As a community, we love to talk about meritocracy while perpetuating privilege.

This is playing out in full force in the front-end development community today.

Front-end development is a part of the field that has historically been at least slightly more accessible to women.

Shockingly, (not!) this also led to a salary and prestige gap, with back-end developers making on average almost $30,000 more than front-end.

(Don’t read the comments.)

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The Single-Page-App Morality Play – Baldur Bjarnason

I keep seeing Single-Page-Apps with huge JS files that only, in terms of concrete User Experience (UX) benefits, deliver client-side validation of forms plus analytics. Apps rarely leverage the potential of a Single-Page-App. It’s still just the same ‘click, wait for load’ navigation cycle. Same as the one you get with Multi-Page-Apps. Except buggier and with a much slower initial loading time.

When you look at performance, cross-platform and mobile support, reliability, and accessibility, nearly every Single-Page-App you can find in the wild is a failure on multiple fronts.

Replacing those with even a mediocre Multi-Page-App is generally going to be a substantial win. You usually see improvements on all of the issues mentioned above. You get the same general UX except with more reliable loading, history management, and loading features—provided by the browser.

Before you dismiss Baldur as a hater based on what I’ve just quoted, you should really read the whole article. The issue he points to is not with the technical architecture of single page apps, but with management.

Single-Page-Apps can be fantastic. Most teams will mess them up because most teams operate in dysfunctional organisations.

A lot of what he says really resonates with me. Over and over again I’ve seen projects where the technical decison around which monolithic client-side JavaScript framework to use has been made even before a problem has been defined.

Baldur’s conclusion chimes a lot with what I’ve been saying in conference talks this year: the biggest challenges facing the web are not technical in nature.

The biggest hindrance to the web’s progress isn’t non-expert developers, tooling, libraries, Single-Page-Apps, or Multi-Page-Apps.

It’s always humans.

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Fantasies of the Future: Design in a World Being Eaten by Software / Paul Robert Lloyd

The transcript of a terrific talk by Paul, calling for a more thoughtful, questioning approach to digital design. It covers the issues I’ve raised about Booking.com’s dark patterns and a post I linked to a while back about the shifting priorities of designers working at scale.

Drawing inspiration from architectural practice, its successes and failures, I question the role of design in a world being eaten by software. When the prevailing technocratic culture permits the creation of products that undermine and exploit users, who will protect citizens within the digital spaces they now inhabit?

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