In the way
This sums up my experience of companies and products trying to inject AI in to the products I use to communicate with other people. It’s always just in the way, making stupid suggestions.
Link tags: communicatio
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Monzo tone of voice
Some good—if overlong—writing advice.
- Focus on what matters to readers
- Be welcoming to everyone
- Swap formal words for normal ones
- When we have to say sorry, say it sincerely
- Watch out for jargon
- Avoid ambiguity: write in the active voice
- Use vivid words & delightful wordplay
- Make references most people would understand
- Avoid empty adjectives & marketing cliches
- Make people feel they’re in on the joke – don’t punch down
- Add a pinch of humour, not a dollop
- Smart asides, not cheap puns and cliches
- Be self-assured, but never arrogant
The Weather Out There - Long Now
I really liked this short story.
Why A.I. Isn’t Going to Make Art | The New Yorker
Using ChatGPT to complete assignments is like bringing a forklift into the weight room; you will never improve your cognitive fitness that way.
Another great piece by Ted Chiang!
The companies promoting generative-A.I. programs claim that they will unleash creativity. In essence, they are saying that art can be all inspiration and no perspiration—but these things cannot be easily separated. I’m not saying that art has to involve tedium. What I’m saying is that art requires making choices at every scale; the countless small-scale choices made during implementation are just as important to the final product as the few large-scale choices made during the conception.
This bit reminded me of Simon’s rule:
Let me offer another generalization: any writing that deserves your attention as a reader is the result of effort expended by the person who wrote it. Effort during the writing process doesn’t guarantee the end product is worth reading, but worthwhile work cannot be made without it. The type of attention you pay when reading a personal e-mail is different from the type you pay when reading a business report, but in both cases it is only warranted when the writer put some thought into it.
Simon also makes an appearance here:
The programmer Simon Willison has described the training for large language models as “money laundering for copyrighted data,” which I find a useful way to think about the appeal of generative-A.I. programs: they let you engage in something like plagiarism, but there’s no guilt associated with it because it’s not clear even to you that you’re copying.
I could quote the whole thing, but I’ll stop with this one:
The task that generative A.I. has been most successful at is lowering our expectations, both of the things we read and of ourselves when we write anything for others to read. It is a fundamentally dehumanizing technology because it treats us as less than what we are: creators and apprehenders of meaning. It reduces the amount of intention in the world.
DOC • The power of beauty in communicating complex ideas
As designers creating images to communicate complex ideas, we rationalize our processes, we bring objectivity to our craft, we want our clients to think that our decisions are based on reasoning. However, we should also defend our intuitions, our subjectivity. We should also defend pursuing beauty as it is one of our most powerful tools.
Robin Rendle — Good and useful writing
The most important lesson that blogging taught me is that writing is for thinking first, communication last.
A holy communion | daverupert.com
You and I are partaking in something magical.
Your Website’s URLs Can and Should Be Beautiful - Opus
The key to making a beautiful URL is finding a balance between brevity and clarity. In other words, a good URL is short but not so short as to obscure what it’s pointing to. Put another way, a good URL contains enough information about its related resource to be useful, but not so much information that it drags on and becomes unwieldy.
An editor’s guide to giving feedback – Start here
I was content-buddying with one of my colleagues yesterday so Bobbie’s experience resonates.
Get it shipped — building better relationships with Devs
This advice works both ways:
- Collaboration
- Communication
- Respect
Undersea Cables by Rishi Sunak [PDF]
Years before becoming Prime Minister of the UK, Rishi Sunak wrote this report, Undersea Cables: Indispensable, insecure.
PAST Visions of the Future - Future of Interfaces
Video visions of aspirational futures made from the 1950s to the 2010s, mostly by white dudes with bullshit jobs.
How to be a writer on a marketing team without sounding like a jerk – A Whole Lotta Nothing
Good writing advice from Matt.
Writing Is Magic - Marc’s Blog
I find, more often than not, that I understand something much less well when I sit down to write about it than when I’m thinking about it in the shower. In fact, I find that I change my own mind on things a lot when I try write them down. It really is a powerful tool for finding clarity in your own mind. Once you have clarity in your own mind, you’re much more able to explain it to others.
Age of Invention: The Beacons are Lit!
Or, Why wasn’t the Telegraph Invented Earlier?
A wonderful deep-dive into optical telegraphy through the ages.
Which color scale to use when visualizing data - Datawrapper Blog
A fascinating four-part series by Lisa Charlotte Muth on colour in data visualisations:
Personal Websites as Self-Portraiture | starbreaker.org
What, then, is a personal website? It is precisely that, personal. It is a new kind of self-portraiture done not with pencils, charcoal, ink, or paint. Instead it is self-portraiture done in markup language, code, prose, images, audio, and video.
A Quick History of Digital Communication Before the Internet - Eager Blog
A potted history of communication networks from the pony express and the telegraph to ethernet and wi-fi.
canistilluse.com - Jim Nielsen’s Blog
…you would be forgiven if you saw an API where a feature went from green (supported) to red (unsupported) and you thought: is the browser being deprecated?
That’s the idea behind my new shiny domain: canistilluse.com. I made the site as satire after reading Jeremy Keith’s insightful piece where he notes:
the onus is not on web developers to keep track of older features in danger of being deprecated. That’s on the browser makers. I sincerely hope we’re not expected to consult a site called canistilluse.com.
It’s weirdly gratifying to see a hastily-written sarcastic quip tuned into something real.
Stay alert - DEV Community 👩💻👨💻
It’s not just a story about unloved APIs, it’s a story about power, standards design, and who owns the platform — and it makes me afraid for the future of the web.
A thoughtful, considered post by Rich Harris on the whole ballyhoo with alert and its ilk:
For all its flaws, the web is generally agreed to be a stable platform, where investments made today will stand the test of time. A world in which websites are treated as inherently transient objects, where APIs we commonly rely on today could be cast aside as unwanted baggage by tomorrow’s spec wranglers, is a world in which the web has already lost.