Found the site offered a lot of choices and pricing was reasonable. Did get caught out missing initial discount offer, but apart from that. happy with service and delivery times

I had a discount coupon  but couldn’t use it on line !

Honestly where to start. I ordered 20th of July and STILL haven’t received all of my products, after making a huge order for my 5 children costing over $800, I was giving it time and then the benefit of doubt being a large order. I first contacted them well after the 8days they recommend. I finally received one box with only a couple of items. It wasn’t until multiple emails were sent most of which they ignored, I have proof of all which I will be posting on my socials as I’ve had enough! It wasn’t until a lot of back and forth that a second box finally arrived well after a month after purchase, and it was still missing over 80 items! They have been nothing but rude in all emails returned. I tried to be nice and I tried to give them time but it’s now two months past and I still don’t have all of my things and they said they sent it all. I’ve reported them to higher officials and sent through all correspondence as proof, awaiting more from that but I need everyone else to know, DO NOT PURCHASE from these guys, they’re a joke !

The package was shipped very quickly, and it only took two days from placing the order to signing for the package.

The item was not delivered and returned to the store, I was not informed about this and they refuse a refund.

I use Shoko to send to people I want tobe really spoilt because they deliver in good time, everthing is always wrapped to preserve the integrity of the chocolate, i ALWAYS receive good.. No amazing feedback... The crew are extre6helpful and ready to do what they can to improve the delivery... And because the chocolates are DELICIOUS!!! . 

ima back back and they provid for big backs

I recently boughyt 1kg nuts and it is bad and off can not eat without expire date on it. i did contact the customer service and can sent back to them. but no repond. i did not reccommend to buy from them! very bad produts and bad service! stay away with this company!

The same thing has happened twice to me with the online store. Order and there are emails immediately about “delays” I have then emailed to cancel with no reply for days only replying when the delivery is made (too late). 

Funnily enough the same email replies quickly when delivered and you can’t stop the delivery. 

So I would not use them again. Poor service and Lindt isn’t the best chocolate anyway! 

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