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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff's professionalism, helpfulness, and willingness to accommodate their needs. Consumers appreciate the prompt responses, attention to detail, and the ability of the agents to clearly describe properties and answer questions thoroughly. People also value the staff's kindness and the effort made to communicate effectively, even when language barriers exist. The high level of service is a recurring theme, with reviewers highlighting the agency's efficiency and dedication to meeting specific requests promptly. Reviewers appreciate the agents' knowledge and their ability to provide all necessary documentation. Overall, individuals express satisfaction with the agency's commitment to professionalism and customer satisfaction.

Based on these reviews

Rated 4 out of 5 stars

We were the buyers who found the apartment via internet that was sold by Toscano - Sempione Firenze agency. We had good expirence with the agency, they helped us with the offer, with the rogitio and p... See more

Company replied

Rated 5 out of 5 stars
Verified

After a little confusion we went to see the object and the owner joint a little bit later. I was a very pleased viewing, very informal and I got all the details I needed. All in all professional down... See more

Company replied

Rated 5 out of 5 stars
Verified

The agent on Whatsapp was very responsive. Answered my messages in a timely manner. The agents who met me at the apartments were very kind and professional.

Company replied

Rated 5 out of 5 stars
Verified

The agent was really nice and took the time to answer my questions. They even asked an English speaking person to be present to do the translation. Thanks again!

Company replied

Rated 5 out of 5 stars
Verified

The response was quick on the phone, and the meeting was agreed, meeting at the Appartment all was profesional. All employees speaking English. The best experience out of all Italian real agencies fr... See more

Company replied

Rated 5 out of 5 stars
Verified

Contattati via immobiliare.it pet visionare un piccolo appartamento Agente cortese e puntuale. Nulla da dire.

Company replied

Rated 5 out of 5 stars
Verified

Two years later, this agency (and I believe even the same agent!) undoubtedly confirms their professionalism. Thank you

Company replied

Rated 5 out of 5 stars
Verified

Serena was most kind and efficient. Great attention was given to my request and the service was also great.

Company replied

Rated 5 out of 5 stars
Verified

I saw a great man, I do not know Italian language and he was very kind to me and he talked slowly to me to understand what he said. And specifically he tried to talk English. It was so nice.

Company replied

Rated 5 out of 5 stars
Verified

Our agent was responsive, efficient, knew important details about the property, and answered our questions.

Company replied

Rated 5 out of 5 stars
Verified

Professional and knowledgeable. We arrived early but this was no problem for them. We were shown several apartments, all beautiful.

Company replied

Rated 5 out of 5 stars

Lo staff è sempre disponibile e pronto a soddisfare ogni specifica richiesta in tempi rapidi. Esperienza positiva

Company replied

Rated 4 out of 5 stars
Verified

A very good experience. The agency got in contact with me as soon as I showed interest in a place and booked a visit in the same week. A little pricey but it’s about the same with every agency in... See more

Company replied

Rated 5 out of 5 stars
Verified

I look forward to working with Lorenzo, and this agency. They are very responsive to property inquery.

Company replied

Rated 5 out of 5 stars
Verified

Very good presentation and willing to listen customer's needs. I appreciate the detail description of the property and the area.

Company replied

Rated 5 out of 5 stars
Verified

The agent was helpful, informative and kind.

Company replied

Rated 5 out of 5 stars
Verified

l'agente ha risposto immediatamente alla richiesta di appuntamento ed è stato molto disponibile nella visita

Company replied

Rated 5 out of 5 stars
Verified

Puntuale all'appuntamento e preparato, ha risposto a tutte le domande e illustrato l'appartamento in maniera precisa ed esaustiva.

Company replied

Rated 5 out of 5 stars
Verified

Responded quickly and set up a call. Strong English communications.

Company replied

Rated 5 out of 5 stars
Verified

Excited to be working with you all

Company replied

Rated 5 out of 5 stars
Verified

Great apartment and great preparation from Damiano.

Company replied

Rated 5 out of 5 stars
Verified

Disponibilissimi a mostrare l'appartamento in brevissimo tempo.. professionali e preparati.

Company replied

Rated 5 out of 5 stars
Verified

Molto professionali, preparati. Ottimo staff, puntuale ed efficiente

Company replied

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Company details

  1. Real Estate Agents
  2. Commercial Real Estate Agency
  3. Estate Appraiser
  4. Industrial Real Estate Agency
  5. Real Estate Agency
  6. Real Estate Consultant

About Toscano

Written by the company

Toscano, il Gruppo che fa muovere gli immobili in Italia

Written by the company

Per vendere e comprare casa velocemente e bene
Il nostro primo obiettivo è la fiducia e la soddisfazione dei nostri clienti, ed è per questo che lavoriamo ogni giorno con passione e professionalità. Siamo da oltre 40 anni sul mercato e siamo in costante evoluzione

Servizi integrati per vendere e comprare casa

Le Società del Gruppo Toscano Holding

Le Società del Gruppo Toscano Holding
Negli anni abbiamo arricchito la nostra offerta con servizi dedicati alla mediazione creditizia, alla ristrutturazione della casa, all'assistenza tecnico legale ed assicurativa. Per questo un'agenzia Toscano può definirsi un'agenzia multi-service, in grado di operare a 360° gradi per supportare il cliente venditore e acquirente in tutte le fasi della compravendita con un unico obiettivo: vendere e comprare casa velocemente e bene.

Le società del Gruppo:

Toscano Mutui, la società per la consulenza su mutui, prestiti e cessioni del quinto, per dare più sicurezza a chi vuole vendere una casa e agevolare l’acquirente ad acquistare con maggiore serenità.

Oasi Home Design, la società che si occupa di ristrutturazioni, è la possibilità per chi deve comprare di rivolgersi ad un partner serio per consigli utili sulla ristrutturazione, anche prima della vendita stessa dell’immobile.

Toscano Insurance Broker è la società che si occupa di assicurazioni, che ci permette di garantire, per esempio, al locatore una polizza sui canoni d’affitto dai 6 ai 12 mesi, per affittuari che non rispettano il contratto di locazione.

Contact info

Promotion box for Toscano

Vendi casa, velocemente e bene

Scopri quante persone stanno cercando casa nella tua zona


4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Contattati via immobiliare.it pet…

Contattati via immobiliare.it pet visionare un piccolo appartamento Agente cortese e puntuale. Nulla da dire.

11 October 2025
Toscano   logo

Reply from Toscano

Grazie Massimo! Sapere che hai apprezzato la cortesia e la puntualità dell'agente ci conferma il valore del lavoro che svolgiamo ogni giorno.
Customer Care
Gruppo Toscano

Rated 4 out of 5 stars

Prima casa

We were the buyers who found the apartment via internet that was sold by Toscano - Sempione Firenze agency. We had good expirence with the agency, they helped us with the offer, with the rogitio and provided us with all needed documents to finalize the mortgague. They also helped us with the change of the residency and tari. All in all, good expirenze.

8 October 2025
Unprompted review
Toscano   logo

Reply from Toscano

Thank you for sharing your experience!
We’re glad to know that you were satisfied with the support received from our team throughout every step — from the offer to the deed and all the necessary paperwork. It’s been a pleasure assisting you.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars
Verified

kind and professional

The agent on Whatsapp was very responsive. Answered my messages in a timely manner. The agents who met me at the apartments were very kind and professional.

11 October 2025
Toscano   logo

Reply from Toscano

Thank you for sharing your experience!
We’re pleased to know that you found our communication efficient and our agents professional and courteous during the viewings.
Your satisfaction is always our top priority.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars
Verified

A very pleasant experience

After a little confusion we went to see the object and the owner joint a little bit later. I was a very pleased viewing, very informal and I got all the details I needed. All in all professional down to earth no nonsense viewing. No complaints here. An agency I can recommend.

10 October 2025
Toscano   logo

Reply from Toscano

Thank you for sharing your experience!
We’re happy you enjoyed the viewing and found it professional yet relaxed — that’s exactly the atmosphere we aim for.
Your recommendation is greatly appreciated!
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars
Verified

Our agent was responsive

Our agent was responsive, efficient, knew important details about the property, and answered our questions.

3 October 2025
Toscano   logo

Reply from Toscano

Thank you Gerard for your kind feedback!
We’re glad to hear that our agent’s professionalism and responsiveness met your expectations. Providing accurate information and clear answers is part of our daily commitment to our clients.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars
Verified

Very professional

29 September 2025
Toscano   logo

Reply from Toscano

We truly appreciate your feedback! Professionalism is at the heart of everything we do.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars
Verified

Excellent service

The agent was helpful, informative and kind.

29 September 2025
Toscano   logo

Reply from Toscano

Thank you for your feedback! We’re delighted to hear that agent’s support and professionalism made your experience positive.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars
Verified

Perfeto con super experience

Perfeto con super experience

24 September 2025
Toscano   logo

Reply from Toscano

Grazi per la rcensione! Capire le esigenze di chi ci sceglie è la parte più bella del nostro lavoro.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars
Verified

Really caring.

He was very kind and nice. He answered all of our questions.

24 September 2025
Toscano   logo

Reply from Toscano

Thank you Nisan for your kind words! We’re glad to know you felt cared for and that all your questions were answered.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars
Verified

Professional

11 September 2025
Toscano   logo

Reply from Toscano

Thank you Vincent for recognizing our professionalism — it’s at the core of everything we do.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars
Verified

The agent was really nice and took the…

The agent was really nice and took the time to answer my questions. They even asked an English speaking person to be present to do the translation. Thanks again!

11 September 2025
Toscano   logo

Reply from Toscano

We truly appreciate your feedback! It’s great to know our agent was able to assist you and ensure everything was clear with the help of an English-speaking colleague. Always here if you need us again.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars
Verified

Serena was most kind and efficient

Serena was most kind and efficient. Great attention was given to my request and the service was also great.

2 September 2025
Toscano   logo

Reply from Toscano

Thank you Tomas for your kind words!
We’re delighted to know that Serena’s efficiency and attention to your request made your experience so positive. Providing a professional and thoughtful service is always our priority, and we’re glad it came through. We remain at your disposal for any future needs.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars
Verified

Excited to be working with you all

Excited to be working with you all

1 September 2025
Toscano   logo

Reply from Toscano

Thank you Lisa for your kind words. We’re pleased to know that viewing properties with us has been such a positive and engaging experience.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars
Verified

Molto bravi sono rispetono sampre

I have very good experience they have very nice staff

28 July 2025
Toscano   logo

Reply from Toscano

Thank you! We're so glad you had a great experience with us. Our team always strives to offer a kind and helpful service.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars

Lo staff è sempre disponibile e pronto …

Lo staff è sempre disponibile e pronto a soddisfare ogni specifica richiesta in tempi rapidi. Esperienza positiva

28 July 2025
Unprompted review
Toscano   logo

Reply from Toscano

Grazie Maya! Efficienza, ascolto e tempestività sono parte del nostro modo di prenderci cura di ogni cliente.
Customer Care
Gruppo Toscano


Rated 5 out of 5 stars
Verified

Impeccabile

Professionale e disponibile

19 July 2025
Toscano   logo

Reply from Toscano

Grazie mille per il tuo feedback!
Siamo lieti che tu abbia trovato il nostro servizio professionale e disponibile.
Il tuo apprezzamento ci motiva a fare sempre meglio!

Customer Care – Gruppo Toscano

Rated 5 out of 5 stars
Verified

Proffesional, accurate and responsive

Two years later, this agency (and I believe even the same agent!) undoubtedly confirms their professionalism. Thank you

12 June 2025
Toscano   logo

Reply from Toscano

Thank you sincerely for your kind words and for choosing to rely on us once again. Knowing that you experienced the same level of professionalism and care — possibly even from the same agent — is truly rewarding for us.
Client satisfaction over time is the most valuable recognition of our work.
We deeply appreciate your trust and continued support.
Customer Care
Gruppo Toscano

Rated 5 out of 5 stars
Verified

Puntuale all'appuntamento e preparato

Puntuale all'appuntamento e preparato, ha risposto a tutte le domande e illustrato l'appartamento in maniera precisa ed esaustiva.

6 June 2025
Toscano   logo

Reply from Toscano

Grazie Enrico per la recensione!
Per noi ogni visita è un’occasione per offrire un servizio trasparente, esaustivo e di qualità.
Customer Care
Gruppo Toscano

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