At Botble Technologies, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website botble.com and use our products and services.
Information We Collect
We collect information that you provide directly to us, including:
- Account information such as your name, email address, and password when you register for an account
- Payment and billing information when you purchase our products or services through Envato or directly
- Support inquiries and communications when you contact our customer service team
- Usage data and preferences related to your use of Botble CMS and related products
We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve Botble CMS and our related products and services
- Process transactions and deliver purchased products, including license keys and download access
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, offers, and events offered by Botble
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website and conducting our business
- With Envato for license verification and purchase validation purposes
- To comply with legal obligations or respond to lawful requests from public authorities
- To protect the rights, privacy, safety, or property of Botble, our users, or the public
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. License and purchase records are retained for the duration of your license validity plus any applicable legal retention period.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, update, or delete your personal data. To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at [email protected].