Verified
Found the exact MaxMara coat I was searching for at Carmen boutique. I enquired about sizing via their whatsapp customer channel and received quick responses to my questions. The jacket arrived with... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
See what reviewers are saying
Verified
On line experience really quick and easy, international shipping price was fair and most importantly delivery was fast. Overall, I’m happy and will add the Carmen boutique to my browsing list.
Verified
From the moment of order to the moment I unwrap the beautifully packed box, the experience was seamless and pleasant.
Verified
My order arrived so much faster than I expected, especially shipping internationally. Everything was beautifully packaged and exactly as described. I’ll definitely be shopping here again and highly re... See more
Company details
- Clothing Store
- Baby Clothing Store
- Children's Clothing Store
- Men's Clothing Store
- Shoe Store
- Women's Clothing Store
Written by the company
La ricerca e la selezione continua dei migliori marchi italiani e internazionali, insieme alla sinergia ricercata e realizzata tra i punti vendita, trasformeranno Carmen Boutique in un vero e proprio punto di riferimento territoriale, per la moda di lusso.
Contact info
Via Roma, 134/136, 04019, Terracina, Italy
- 0773705057
- [email protected]
- carmenboutique.it
4.9
Excellent
2K reviews
Replied to 30% of negative reviews
Typically replies within 24 hours
Verified
Very fast delivery and fantastic customer service
From the moment of order to the moment I unwrap the beautifully packed box, the experience was seamless and pleasant.
September 23, 2025
Verified
Found the exact MaxMara coat I was…
Found the exact MaxMara coat I was searching for at Carmen boutique. I enquired about sizing via their whatsapp customer channel and received quick responses to my questions. The jacket arrived within a few days and its perfect. My only disappointment was not being able to avoid the over excessive duty fees when ordering to the UK - something many European boutiques are happy to assist with on their paperwork usually.
September 12, 2025
Verified
Verified
Fast international shipping!
My order arrived so much faster than I expected, especially shipping internationally. Everything was beautifully packaged and exactly as described. I’ll definitely be shopping here again and highly recommend them to anyone looking for a seamless online shopping experience!
August 21, 2025
Verified
Slow delivery and high taxes not to…
Slow delivery and high taxes not to mention 35 euro delivery from IT to CH. Shoes as described though.
June 16, 2025
Verified
The shoes are beautiful
The shoes are beautiful, the shipping was really fast and the communication with the store was impeccable!Thank you!
June 8, 2025
Verified
Prompt and very efficient service
Prompt and very efficient service. Highly recommended.
March 24, 2025
Verified
Excellent experience
On line experience really quick and easy, international shipping price was fair and most importantly delivery was fast.
Overall, I’m happy and will add the Carmen boutique to my browsing list.
January 18, 2025
Verified
For UK buyers - watch out
For UK buyers, you get massively hit with taxes and VAT. The website says you don’t on the shipping page:
Taxes and customs charges
Taxes and customs charges are included in the final price indicated on our site. No additional costs will be requested by the courier
So it’s not honest - I paid another £70…
January 8, 2025
Verified
Amazing experience…easy to order & the…
Amazing experience…easy to order & the bag came on a timely manner. The bag is simply beautiful!!! Thank you
November 23, 2024
Verified
very good throughout
November 18, 2024
Verified
Reply from Carmen Boutique
Thank you, Beata! We hope to see you again soon, our main goal is to leave our clients with a positive experience, we're glad we did it with you!
Verified
“I was very impressed with the quality…
“I was very impressed with the quality of the product I received. It was exactly what I was hoping
February 19, 2024
Verified
Verified
Verified
Verified
Verified
Thank you for your kind and quick response.
November 29, 2022
Verified
Puntualità e efficienza
February 19, 2022
Verified
Thank you for always kindly responding
February 15, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.