Gala Travels Reviews 2,038

Gala has been our families travel agent for years. in particular I enjoy dealing with agent Aazmin because she is knowledgeable in the industry. Very calm and collective with a lot of experience and u... See more

The agent was available to answer all our questions any time of the day including weekend. We’ve always enjoyed talking and getting advice from Mr. Rahim. Thank you Gala

I have been dealing with this company for my travel purposes for 30 plus years and have always been satisfied for the level of service received

Quite honestly the easiest and most straightforward way to make a booking for travel. The team is super organized and communicative and they are fast with their responses. They have always helped me f... See more

I have known Zakiya for a long time now and have always called her or emailed her if I want to travel and am looking for flights. Both Noorali Bhai and Zakiya have given us the best service, always re... See more

Salahuddin is our go to person for ticketing needs. He is prompt in responding and helped us with challenging times with cancellation issues during our recent trip. We referred him to few friends and... See more

Gala Travels is amazing. They not only help you with all your travel needs but take a personal interest in giving you the best service possible . I was helped and assisted by Nurali and Zakia . Absolu... See more

Gala’s Customer Service is always top notch! We have been Gala customers for over 30 years and purchased tickets through many different service agents at Gala - all with the same high level o... See more

Got immediate respone to my request for quote for my travel. and also 3 different quotes so easy to decide.Very friendly and professional. Before returning I needed to change my meal preference so... See more

Jaini was very helpful and responsive. In the past she has been assisting my daughter too

Noorali is the best travel agent I’ve trusted my travels to, time and time again. He goes over and above, he pulled me from terrible situations several times, finding alternative ways to get me to saf... See more

I have been a client of Gala Travels for over 20 years and have found this agency to provide awesome service. In particular, I have dealt with agent, Fatema Zehra Dhirani over the past two years and... See more

An amazing travel agency. Everyone at this company are extremely helpful and knowledgeable. We’ve been using them for over 10 years to book international flights.

We recently started using Gala travels and found Ms. Zehra Fatima’s services excellent. Zehra works meticulously with precision and her timeliness is phenomenal. Thank you Zehra for looking after our... See more

Mine was a last minute ticket and I approached Gala Travels. In two hours I had a ticket that suited my budget. The service was exceptional. The ticketing agent very helpful and knowledgeable. I would... See more

I have been dealing with GALA since 1980 & always got good service. But this time I had the opportunity to be served by Fatema Zehra Dhirani who truly exceeded my expectations with her exceptional cus... See more

Fatemezehra Dirhani was excellent to work with. Her attention to detail, knowledge and patience made the booking a lot easier. Many thanks

It was such a relief to have gala travels take care if all our bookings. Airline, hotel bookings were done promptly and information relayed accurately. They even took care of the visa processing. Awes... See more

Provided the best competitive rates, chose best seats available and responded to my enquiries promptly both by email and phone. I have been your customer for over 20 years and Gala travels especial... See more

Salahuddin from Gala Travels is a travel miracle worker! His dedication to securing the best-priced tickets is unmatched. I've relied on him for multiple trips for me and my family , and he consistent... See more

Rahim,my travel agent at gala is the best there is,know how ,honesty,and supprt after ticket purchase .since over 8 years ago.i strongly recommend .i george esber write this review using marry jane,s... See more

Florie De Souza is excellent. She kept me updated and followed through with my requests. Amazing lady. Very professional, polite, knowledgeable and pleasant to talk to about your travels. Thanks Flori... See more

I was booked to fly out on March 21, 2025 . It was the day when all flts to London Heathrow were cancelled due to fire. Jaini was most helpful in getting me rebooked on the next available flt to... See more

Really enjoyed the trip with the exciting support and help of Gala by booking the seat on time inspite of cancellation of the flight - keep up the excellent performance by serving the customers!

Found a ticket fast, but didn't inform me that it was non refundable and when the ticket got cancelled because air cansda went on strike, did not help with obtainingvrefunds from air canada

Fatema is a great travel agent. We were stuck in Punta Cana due to the Air Canada strike. Fatema was on the phone with us for 3 hours to make sure we got a flight back to Toronto as fast as we could.... See more

Agent Rahim was very helpful and we did not have to call any other Travel Agent as we were very satisfied with his service. Thank you Rahim and Gala Travels.

Patient, understanding and plenty of alternate options. Really willing to work within budget and dates.

I’ve had such a good experience with Zakia. She’s awesome.

Had an amazing experience with Gala Travel. Best price to start off. Next, Fatema Zahra was amazing in every sense of the word. Very honest and full of information. She went above and beyond ensuring... See more

Naeem is an excellent travel agent. I found out about him through a friend who is his regular client. We were planning a complicated multi city/country trip. Our best online find was around $2000 and... See more

Look no further people. This is the best place to have your umrah or hajj or other trip booked. These guys are so organized, so quick and efficient. They were able to provide us with a full quote with... See more

Thank you agent tanweer you helped us a lot in our journey of buying ticket from great prices to incredible service. we have been buying tickets from gala travels more than 3 years and all the times... See more

Amazing service from Lakshmi. While booking a trip overseas for a family of 4, she went way beyond my expectations to make sure we got the best prices. She was always very polite and promptly availabl... See more

I have used Gala Travel many a time to book tickets for international travel. The staff is extremely friendly, prompt, professional, courteous and personable. The rates offered are competitive and com... See more

Had got in touch with Pam to book tickets to India. She immediately took down the details and sent back multiple options with different airlines via email. The fares that were offered were... See more

Prices quoted include all taxes, fees and fuel surcharges. Never any extra charges. Price quotes are always honoured. You never run into "That fare is no longer available." And, after shoppiing extens... See more

Gala Travels has always come through when their expertise is most needed. Rahim further projects the firm's good image by going the extra mile to be helpful to passengers. His customer-relations skill... See more

I greatly appreciate the invaluable support and comfort i get from my travel agent, Ms. Aazmin of Gala Travels. In these difficult and trying times.....she has been in constant touch with me...... See more

I have been booking air tickets online through the Gala Travels website. I have always found their rates very competitive. Whenever i have called them to follow up on any matter, they have been very... See more

Not only do you have the convenience of purchasing online. But its great you can make meal selections there too. Plus its great if I have any further questions its a real person from the office answer... See more

We are so excited to go on our ManjiFamJam holiday in May 2026! We look forward to celebrating our Dad's 80th birthday and our Parents 50th wedding anniversary! I had the best booking experience wit... See more

I’ve been booking our family travel with Zakia for a while now, and she never disappoints. Her service is consistently outstanding—professional, thoughtful, and incredibly efficient. She handles every... See more

Florie is absolutely AMAZING! From the moment you reach out to her to plan your trip, all the way through to your return, she takes care of every detail. She goes above and beyond to find you the best... See more

Reliably and trust

We have been booking through Gala Travels for a very long time, service we get from Mr Salahuddin Mohammed is excellent, he is very patient and knowledgeable. Overall a good agency to do your travel b... See more

Excellent customer service. Phone calls returned on time. Detailed explanation of planned trips Very helpful in accommodating our group on one flight to, and one hotel in Istanbul.

Sue has been our travel consultant for years now, she gets us great rates and helps us navigate the entire process of booking, insurance and other little details with ease and professionalism. Thanks... See more

I've worked with another travel agency before but they do not compare to the service I received from FATEMA!!! Fatema is extremely welcoming and friendly. She always has an energetic and positive... See more

We’d like to extend our sincere thanks to Sumayyah for her exceptional guidance in helping us choose the perfect package tailored to our needs. From start to finish, everything was seamless. The reso... See more