Switch from Word & PDF to modern docs that are structured, searchable, and secure

Centralized Documentation
Instant Answers to Customers & Teams

Create, publish, and manage knowledge bases, step-by-step guides, user manuals & SOPs with a complete AI-powered documentation suite.

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Knowledge Base

Documentation

User Manuals

SOPs

Step-by-Step Guide

Switch from Word, Docs & PDFs

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Moving away from your current documentation setup?

Choose your current platform to start the migration

Confluence Bloomfire Knowledge Owl Google Docs Others

Turn ideas into documents with Eddy AI

AI Search

Deliver instant, ChatGPT-style answers that get straight to the point, saving your customers from raising a support ticket.

AI Writing Agent

Generate a complete, step-by-step documentation just by uploading a video, text file, audio, or prompt.

AI Chatbot

Deliver 24/7 support using a smart, documentation-driven chatbot that reduces support costs.

AI Glossary

Bridge the knowledge gap by auto-generating glossaries that simplifies technical jargon.

Text to Audio

Convert your documents to natural-sounding audio so users can listen to them anytime, anywhere.

Article Summarizer

Turn complex documents into clear, concise summaries so customers & support teams get answers faster.

Drive real
documentation results

Reduce Support Tickets

Relevant FAQs and AI Search help customers find answers instantly, reducing inbound tickets by 30%.

30%

Cost Saving

Intelligent automation trims down support costs by up to 40%, without compromising service quality.

40%

Reduced SLA

AI search delivers accurate answers in under a minute, drastically improving SLA compliance.

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Our customers say it best

30% reduced support calls

The positive impact can be also demonstrated by the decrease in number of support calls received by the IT helpdesk, where 30% fewer calls per week were recorded compared to the period prior to the knowledge base implementation.

Dr. Karim Seghir

Chancellor, Ajman University

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30% increase in traffic to documentation site.

With Document360's advanced analytics, SafeBreach gained insights to refine its content strategy further. It has led to a 30% increase in traffic to their documentation site.