DialogflowCXNKBOT, a conversational flow built using Dialogflow CX during Dialogflow CX Global Competition. It is concerned with helping medical shops and organizations to automate their order taking process and providing services & facilities by making the process faster especially during COVID 19.

This page becomes active if the user responds with "Hi" or "Hello".

The converstional flow can answer the questions related to shop hours, location and delivery options available.

The converstional flow can help to know about the services provided by a medical shop/ organization.

This conversational flow can be implemented in a chatbot to provide these services

Vaccination: Schedule vaccination for your preferred vaccine at the medical organization and get a confirmation for your appointment.

Blood Bank: It can allow an organization to represent the presence of Blood Bank so that hospitals or medical organizations can get them.

COVID Medicines: Order COVID medicines with their quantity which has to be ordered at your home and get a confirmation of your order.

Miscellaneous Services: If need other medicines or services like Beds, Oxygen Cylinders, Ambulance, etc the user has to enter his/her details including name and contact number to get more details or to avail the services.

Thank You