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A comprehensive vendor performance management solution for Microsoft Dynamics 365 Business Central that automates vendor evaluation through configurable rating systems, tier-based classifications, and detailed analytics. The system seamlessly integrates with existing procurement workflows to provide real-time insights into vendor performance.

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Business Central Vendor Rating System

Overview

A comprehensive vendor performance management solution for Microsoft Dynamics 365 Business Central that automates vendor evaluation through configurable rating systems, tier-based classifications, and detailed analytics. The system seamlessly integrates with existing procurement workflows to provide real-time insights into vendor performance.

Core Features

Multi-Configuration Rating Framework

  • Industry-Specific Setups: Pre-configured templates for Manufacturing, Services, and Supplies
  • Customizable Evaluation Criteria: Flexible weighting system for different performance metrics
  • Dynamic Scoring Models: Configurable scoring scales and thresholds per setup type
  • Automated Setup Management: Initialize and maintain rating configurations through user-friendly interfaces

Performance Metrics & Scoring

  • Schedule Performance:

    • Automated delivery timeline tracking
    • Configurable variance thresholds
    • Early/late delivery scoring matrices
  • Quality Assessment:

    • Quality score capture during receipt posting
    • Return order analysis and tracking
    • Integrated quality metrics calculation
  • Quantity Accuracy:

    • Order vs. receipt variance tracking
    • Configurable tolerance levels
    • Automated scoring based on accuracy

Advanced Tier Management

  • Dynamic Tier System:

    • Automated progression through Bronze, Silver, Gold, and Platinum tiers
    • Points-based advancement with configurable thresholds
    • Industry-specific tier requirements
  • Performance Tracking:

    • Real-time point accumulation
    • Progress tracking toward next tier
    • Historical performance analysis

Business Central Integration

  • Document Processing:

    • Automated rating entry creation on purchase receipt posting
    • Quality score capture during receipt processing
    • Return order integration for quality metrics
  • UI Enhancements:

    • Enhanced Vendor Card with rating information
    • Interactive Rating FactBox
    • Performance analytics dashboard
    • Drill-down capabilities for detailed analysis

Technical Architecture

Core Components

graph TB
    subgraph "Setup Layer"
        A[Rating Setup] --> B[Rating Scales]
        A --> C[Variance Settings]
        A --> D[Tier Configuration]
    end
    
    subgraph "Transaction Layer"
        E[Purchase Documents] --> F[Rating Entries]
        G[Receipt Processing] --> F
        H[Return Orders] --> F
    end
    
    subgraph "Processing Layer"
        F --> I[Score Calculation]
        I --> J[Points Processing]
        J --> K[Tier Management]
        K --> L[History Tracking]
    end
    
    subgraph "Analysis Layer"
        L --> M[Vendor Analytics]
        L --> N[Trend Analysis]
        L --> O[Performance Reports]
    end
Loading

Key Codeunits

  • Rating Management: Core setup and configuration handling
  • Rating Calculation: Performance metric computation
  • Rating Data Management: Data processing and history tracking
  • Vendor Tier Management: Tier progression and points system
  • Quality Score Handler: Quality metric capture and processing

Setup Guide

Prerequisites

  • Microsoft Dynamics 365 Business Central 2022 Wave 2 or later
  • Standard procurement module configuration
  • Appropriate user permissions

Initial Configuration

  1. Base Setup

    Rating Management -> Initialize Setup
    
    • Creates default configuration
    • Establishes rating scales
    • Sets up variance tolerances
    • Initializes tier structure
  2. Industry Configuration

    • Navigate to Vendor Rating Setup
    • Select or create industry-specific setup
    • Configure weights and thresholds
    • Define tier requirements
  3. Vendor Assignment

    • Open Vendor Card
    • Assign appropriate Rating Setup Code
    • Review initial tier placement
    • Configure vendor-specific parameters

User Guide

Daily Operations

  1. Purchase Receipt Processing

    • System automatically creates rating entry
    • Quality score prompt appears
    • Scores calculate automatically
    • Tier updates process in real-time
  2. Performance Monitoring

    • Use Vendor Rating FactBox for quick insights
    • Review detailed history through drill-down
    • Track progress toward next tier
    • Monitor trend indicators
  3. Analysis and Reporting

    • Access vendor performance dashboard
    • Review historical trends
    • Export data for detailed analysis
    • Generate performance reports

Development Guide

Extension Structure

├── src/
│   ├── Pages/
│   │   ├── VendorRatingSetup
│   │   ├── RatingFactBox
│   │   └── PerformanceAnalytics
│   ├── Tables/
│   │   ├── RatingSetup
│   │   ├── RatingEntry
│   │   └── RatingHistory
│   ├── Codeunits/
│   │   ├── RatingManagement
│   │   ├── RatingCalculation
│   │   └── TierManagement
│   └── Enums/
│       ├── RatingType
│       └── TrendIndicator

Best Practices

  • Implement event subscribers for document posting
  • Use table relations for data integrity
  • Leverage BC's built-in permission system
  • Follow AL coding standards
  • Implement proper error handling

Troubleshooting

Common Issues

  1. Rating Not Calculating

    • Verify setup initialization
    • Check minimum order requirements
    • Validate setup code assignment
  2. Tier Not Updating

    • Review points calculation
    • Check tier thresholds
    • Verify rating entry creation
  3. Performance Issues

    • Monitor database indexes
    • Review calculation triggers
    • Check data archival settings

Support and Maintenance

Version Control

  • GitHub repository for source code
  • Semantic versioning for releases
  • Detailed changelog maintenance

Support Channels

  • Issue tracking through GitHub
  • Technical documentation wiki
  • Community forum participation

License

Licensed under the MIT License - see LICENSE file for details.

Contributing Guidelines

  1. Fork the repository
  2. Create feature branch
  3. Follow coding standards
  4. Include unit tests
  5. Submit pull request

Roadmap

  • Advanced analytics dashboard
  • AI-powered scoring predictions
  • Vendor benchmarking
  • Mobile app integration
  • API expansion for external systems

For technical support, feature requests, or bug reports, please submit detailed information through our GitHub issue tracker.

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A comprehensive vendor performance management solution for Microsoft Dynamics 365 Business Central that automates vendor evaluation through configurable rating systems, tier-based classifications, and detailed analytics. The system seamlessly integrates with existing procurement workflows to provide real-time insights into vendor performance.

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