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This project uses Machine Learning, Explainable AI (SHAP), and Survival Analysis to predict customer churn in an e-commerce business. The goal is to identify high-risk customers, analyze key churn factors, and develop personalized retention strategies.
SanjulaD/ai-churn-analysis
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This project uses Machine Learning, Explainable AI (SHAP), and Survival Analysis to predict customer churn in an e-commerce business. The goal is to identify high-risk customers, analyze key churn factors, and develop personalized retention strategies.
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